Web API EntityType Reference

An EntityType represents an entity type in the OData v4 entity model.

In This Section

Name Display Name Description
account Account Business that represents a customer or potential customer. The company that is billed in business transactions.
accountleads AccountLeads description.
aciviewmapper ACIViewMapper Customized messages for an entity that has been renamed.
actioncard Action Card Action card entity to show action cards.
actioncarduserstate ActionCardUserState
activitymimeattachment Attachment MIME attachment for an activity.
activityparty Activity Party Person or group associated with an activity. An activity can have multiple activity parties.
activitypointer Activity Task performed, or to be performed, by a user. An activity is any action for which an entry can be made on a calendar.
annotation Note Note that is attached to one or more objects, including other notes.
annualfiscalcalendar Annual Fiscal Calendar Year long fiscal calendar of an organization. A span of time during which the financial activities of an organization are calculated.
appconfig App Configuration Contains a mapping between an app configuration instance and an app, which defines the properties that can be customized for the app. Optionally, also contains navigation setting for an app. For internal use only.
appconfiginstance App Configuration Instance Contains a property or a list of properties from the app configuration master list that can be customized for any app in Dynamics 365. For internal use only.
appconfigmaster App Config Master Contains the master list of all properties that can be customized for apps in Dynamics 365. For internal use only.
appmodule App A role-based, modular business app that provides task-based functionality for a particular area of work.
appmodulecomponent App Module Component A component available in a business app such as entity, dashboard, form, view, chart, and business process.
appmoduleroles App Module Roles Security roles that have access to a business app.
appointment Appointment Commitment representing a time interval with start/end times and duration.
asyncoperation System Job Process whose execution can proceed independently or in the background.
attachment Attachment Attachment for an email activity.
audit Auditing Track changes to records for analysis, record keeping, and compliance.
bookableresource Bookable Resource Resource that has capacity which can be allocated to work.
bookableresourcebooking Bookable Resource Booking Represents the line details of a resource booking.
bookableresourcebookingheader Bookable Resource Booking Header Shows the reservation table where the summary of resource bookings are persisted.
bookableresourcecategory Bookable Resource Category Resource category master used to categorize people and equipment.
bookableresourcecategoryassn Bookable Resource Category Assn Association entity to model the categorization of resources.
bookableresourcecharacteristic Bookable Resource Characteristic Associates resources with their characteristics and specifies the proficiency level of a resource for that characteristic.
bookableresourcegroup Bookable Resource Group Associates resources with resource groups that they are a member of.
bookingstatus Booking Status Allows creation of multiple sub statuses mapped to a booking status option.
bulkdeletefailure Bulk Delete Failure Record that was not deleted during a bulk deletion job.
bulkdeleteoperation Bulk Delete Operation User-submitted bulk deletion job.
bulkoperation Quick Campaign System operation used to perform lengthy and asynchronous operations on large data sets, such as distributing a campaign activity or quick campaign.
bulkoperationlog Bulk Operation Log Log used to track bulk operation execution, successes, and failures.
businessunit Business Unit Business, division, or department in the Microsoft Dynamics 365 database.
businessunitnewsarticle Announcement Announcement associated with an organization.
calendar Calendar Calendar used by the scheduling system to define when an appointment or activity is to occur.
calendarrule Calendar Rule Defines free/busy times for a service and for resources or resource groups, such as working, non-working, vacation, and blocked.
campaign Campaign Container for campaign activities and responses, sales literature, products, and lists to create, plan, execute, and track the results of a specific marketing campaign through its life.
campaignactivity Campaign Activity Task performed, or to be performed, by a user for planning or running a campaign.
campaignactivityitem Campaign Activity Item Work item of a campaign activity, such as a list or sales literature.
campaignitem Campaign Item Work item in a campaign, a list or sales literature.
campaignresponse Campaign Response Response from an existing or a potential new customer for a campaign.
category Category Entity for categorizing records to make it easier for your customers to find them on portals and through search.
characteristic Characteristic Skills, education and certifications of resources.
columnmapping Column Mapping Mapping for columns in a data map.
competitor Competitor Business competing for the sale represented by a lead or opportunity.
competitoraddress Competitor Address Additional addresses for a competitor. The first two addresses are stored in the competitor object.
competitorproduct Competitor Product Association between a competitor and a product offered by the competitor.
competitorsalesliterature CompetitorSalesLiterature
complexcontrol Process Configuration For internal use only.
connection Connection Relationship between two entities.
connectionrole Connection Role Role describing a relationship between a two records.
constraintbasedgroup Resource Group Group or collection of people, equipment, and/or facilities that can be scheduled.
contact Contact Person with whom a business unit has a relationship, such as customer, supplier, and colleague.
contactinvoices ContactInvoices
contactleads ContactLeads
contactorders ContactOrders
contactquotes ContactQuotes
contract Contract Agreement to provide customer service during a specified amount of time or number of cases.
contractdetail Contract Line Line item in a contract that specifies the type of service a customer is entitled to.
contracttemplate Contract Template Template for a contract containing the standard attributes of a contract.
crmbaseentity
customcontrol Custom Control For internal use only.
customcontroldefaultconfig Custom Control Default Config For internal use only.
customcontrolresource Custom Control Resource Custom Control Resource Id
customeraddress Address Address and shipping information. Used to store additional addresses for an account or contact.
dataperformance Data Performance Dashboard Data Performance Dashboard.
dependency Dependency A component dependency in CRM.
discount Discount Price reduction made from the list price of a product or service based on the quantity purchased.
discounttype Discount List Type of discount specified as either a percentage or an amount.
displaystring Display String Customized messages for an entity that has been renamed.
documenttemplate Document Template Used to store Document Templates in database in binary format.
duplicaterecord Duplicate Record Potential duplicate record.
duplicaterule Duplicate Detection Rule Rule used to identify potential duplicates.
duplicaterulecondition Duplicate Rule Condition Condition of a duplicate detection rule.
dynamicproperty Property Information about a product property.
dynamicpropertyassociation Property Association Association of a property definition with another entity in the system.
dynamicpropertyinstance Property Instance Instance of a property with its value.
dynamicpropertyoptionsetitem Property Option Set Item Item with a name and value in a property option set type.
email Email Activity that is delivered using email protocols.
emailserverprofile Email Server Profile Holds the Email Server Profiles of an organization
entitlement Entitlement Defines the amount and type of support a customer should receive.
entitlementchannel Entitlement Channel Defines the amount and type of support for a channel.
entitlementcontacts Entitlement Contact
entitlementproducts Entitlement Product
entitlementtemplate Entitlement Template Contains predefined customer support terms that can be used to created entitlements for customers.
entitlementtemplatechannel Entitlement Template Channel Contains predefined support terms for a channel to create entitlements for customers.
entitlementtemplateproducts Entitlement Template Product
entitydataprovider Virtual Entity Data Provider Developers can register plug-ins on a data provider to enable data access for virtual entities in the system.
equipment Facility/Equipment Resource that can be scheduled.
exchangesyncidmapping Exchange Sync Id Mapping The mapping used to keep track of the IDs for items synced between CRM and Exchange.
expiredprocess Expired Process Expired Process Business Process Flow
fax Fax Activity that tracks call outcome and number of pages for a fax and optionally stores an electronic copy of the document.
feedback Feedback Container for feedback and ratings for knowledge articles.
fieldpermission Field Permission Group of privileges used to categorize users to provide appropriate access to secured columns.
fieldsecurityprofile Field Security Profile Profile which defines access level for secured attributes
fixedmonthlyfiscalcalendar Fixed Monthly Fiscal Calendar Fixed monthly fiscal calendar of an organization. A span of time during which the financial activities of an organization are calculated.
goal Goal Target objective for a user or a team for a specified time period.
goalrollupquery Rollup Query Query that is used to filter the results of the goal rollup.
import Data Import Status and ownership information for an import job.
importdata Import Data Unprocessed data from imported files.
importentitymapping Import Entity Mapping Mapping for entities in a data map.
importfile Import Source File File name of file used for import.
importjob Import Job For internal use only.
importlog Import Log Failure reason and other detailed information for a record that failed to import.
importmap Data Map Data map used in import.
incident Case Service request case associated with a contract.
incidentknowledgebaserecord Incident KnowledgeBaseRecord
incidentresolution Case Resolution Special type of activity that includes description of the resolution, billing status, and the duration of the case.
interactionforemail Interaction for Email
invaliddependency Invalid Dependency An invalid dependency in the CRM system.
invoice Invoice Order that has been billed.
invoicedetail Invoice Line Line item in an invoice containing detailed billing information for a product.
kbarticle Article Structured content that is part of the knowledge base.
kbarticlecomment Article Comment Comment on a knowledge base article.
kbarticletemplate Article Template Template for a knowledge base article that contains the standard attributes of an article.
knowledgearticle Knowledge Article Organizational knowledge for internal and external use.
knowledgearticleincident Knowledge Article Incident Association between an knowledge article and incident.
knowledgearticleviews Knowledge Article Views No of times an article is viewed per day
knowledgebaserecord Knowledge Base Record Metadata of knowledge base (KB) articles associated with Microsoft Dynamics 365 entities.
languagelocale Language Language
lead Lead Prospect or potential sales opportunity. Leads are converted into accounts, contacts, or opportunities when they are qualified. Otherwise, they are deleted or archived.
leadaddress Lead Address Address information for a lead.
leadcompetitors LeadCompetitors
leadproduct LeadProduct
leadtoopportunitysalesprocess Lead To Opportunity Sales Process Lead To Opportunity Sales Process Business Process Flow
letter Letter Activity that tracks the delivery of a letter. The activity can contain the electronic copy of the letter.
list Marketing List Group of existing or potential customers created for a marketing campaign or other sales purposes.
listmember Marketing List Member Item in a marketing list.
lookupmapping Lookup Mapping In a data map, maps a lookup attribute in a source file to Microsoft Dynamics 365.
mailbox Mailbox
mailboxtrackingfolder Mailbox Auto Tracking Folder Stores data about what folders for a mailbox are auto tracked
mailmergetemplate Mail Merge Template Template for a mail merge document that contains the standard attributes of that document.
metric Goal Metric Type of measurement for a goal, such as money amount or count.
mobileofflineprofile Mobile Offline Profile Information to administer and manage the data available to mobile devices in offline mode.
mobileofflineprofileitem Mobile Offline Profile Item Information on entity availability to mobile devices in offline mode for a mobile offline profile item.
mobileofflineprofileitemassociation Mobile Offline Profile Item Association Information on relationships to be used to follow related entity's records for mobile offline profile item.
monthlyfiscalcalendar Monthly Fiscal Calendar Monthly fiscal calendar of an organization. A span of time during which the financial activities of an organization are calculated.
msdyn_accountpricelist Account Project Price List Sales price list for this customer to capture special pricing agreements for products, roles and categories.
msdyn_actual Actual
msdyn_agreement Agreement Provides ability to store details about service agreements you have with your customers
msdyn_agreementbookingdate Agreement Booking Date Specify the maintenance booking dates for the agreement.
msdyn_agreementbookingincident Agreement Booking Incident Specify the booking incident for the agreement.
msdyn_agreementbookingproduct Agreement Booking Product Specify the booking product for the agreement.
msdyn_agreementbookingservice Agreement Booking Service Specify the booking service for the agreement.
msdyn_agreementbookingservicetask Agreement Booking Service Task Specify the booking service task for the agreement.
msdyn_agreementbookingsetup Agreement Booking Setup Specify the maintenance bookings for the agreement.
msdyn_agreementinvoicedate Agreement Invoice Date Specify the invoice dates for the agreement.
msdyn_agreementinvoiceproduct Agreement Invoice Product Specify the booking product invoice for the agreement.
msdyn_agreementinvoicesetup Agreement Invoice Setup Specify the invoices for this agreement.
msdyn_agreementsubstatus Agreement Sub-Status Specify custom agreement sub-statuses, which can be used to specify the current agreement status more precisely.
msdyn_approval Approval Container for approvals.
msdyn_batchjob Batch Job Placeholder for workflows used for machine learning scenarios.
msdyn_bookingalert Booking Alert Alerts that notify schedule board users of booking issues or information.
msdyn_bookingalertstatus Booking Alert Status The status of a booking alert.
msdyn_bookingchange Booking Change An internal entity used to track changes that affect the schedule board.
msdyn_bookingjournal Booking Journal System generated journal to calculate the cost of the resource bookings
msdyn_bookingrule Booking Rule Specify custom rules to be validated by the system before saving a booking record.
msdyn_bookingsetupmetadata Booking Setup Metadata
msdyn_bookingtimestamp Booking Timestamp Tracks status changes of bookings and timestamps the change of the status
msdyn_bpf_2c5fe86acc8b414b8322ae571000c799 Purchase Order Business Process Base entity for process Purchase Order Business Process
msdyn_bpf_477c16f59170487b8b4dc895c5dcd09b CFS - IoT Alert Process Flow Base entity for process CFS - IoT Alert Process Flow
msdyn_bpf_665e73aa18c247d886bfc50499c73b82 Project Stages Base entity for process Project Stages
msdyn_bpf_989e9b1857e24af18787d5143b67523b Case to Work Order Business Process Base entity for process Case to Work Order Business Process
msdyn_bpf_baa0a411a239410cb8bded8b5fdd88e3 Agreement Business Process Base entity for process Agreement Business Process
msdyn_bpf_d3d97bac8c294105840e99e37a9d1c39 Work Order Business Process Base entity for process Work Order Business Process
msdyn_bpf_d8f9dc7f099f44db9d641dd81fbd470d Invoice Process Base entity for process Invoice Process
msdyn_characteristicreqforteammember Competency Requirement (Deprecated) Characteristic requirement for team member
msdyn_clientextension Client Extension
msdyn_configuration Configuration This entity is used to store queries and templates.
msdyn_contactpricelist Contact Price List Specific sales price list for this customer to capture special pricing agreements for products, roles, and categories.
msdyn_contractlineinvoiceschedule Project Contract Line Invoice Schedule List of dates that shows when invoicing for this customer should be run. This list is used by the invoice creation job.
msdyn_contractlinescheduleofvalue Project Contract Line Milestone List of billing milestones and invoice amounts for this project contract line.
msdyn_customerasset Customer Asset
msdyn_dataexport Actual Data Export (Deprecated) Data export entity for the actual entity.
msdyn_delegation Delegation Delegation of time, expense entities among users
msdyn_estimate Estimate Labor, cost, and revenue estimates for a project.
msdyn_estimateline Estimate Line Estimates on a per day timescale.
msdyn_expense Expense Main container that holds expense information.
msdyn_expensecategory Expense Category Main container that holds expense category information.
msdyn_expensereceipt Expense Receipt Table that contains expense receipt information.
msdyn_fact Fact Aggregated fact entity for actual transactions.
msdyn_fieldcomputation Field Computation Product properties whose values are to be considered as factors for quantity computation on a transaction line.
msdyn_fieldservicepricelistitem Field Service Price List Item Pricing options in addition to or above the Price List Items
msdyn_fieldservicesetting Field Service Setting Settings controlling functionality related to Field Service
msdyn_fieldservicesystemjob Field Service System Job An internal entity used to track field service system jobs.
msdyn_findworkevent Find Work Event Entity used for counting the number of times resources apply for open positions and other behavioral attributes of resources.
msdyn_incidenttype Incident Type Incident types define the various types of incidents (issues) that a customer could report, on which work orders are based.
msdyn_incidenttypecharacteristic Incident Type Characteristic Specify characteristic insident type.
msdyn_incidenttypeproduct Incident Type Product This entity gives the ability to pre-configure products to be added to a work order when the related incident is added to the work order
msdyn_incidenttypeservice Incident Type Service This entity gives the ability to pre-configure services to be added to a work order when the related incident is added to the work order
msdyn_incidenttypeservicetask Incident Type Service Task In this entity you define all the default service tasks that should be added to the work order as soon as this incident type is added to the work order
msdyn_integrationjob Integration Job Staging table for integration data
msdyn_integrationjobdetail Integration Job Detail Staging table for integration data lines
msdyn_inventoryadjustment Inventory Adjustment Records inventory adjustments
msdyn_inventoryadjustmentproduct Inventory Adjustment Product Records product affected by an inventory adjustment or inventory transfer
msdyn_inventoryjournal Inventory Journal Inventory change tracking
msdyn_inventorytransfer Inventory Transfer Records inventory adjustments
msdyn_invoicefrequency Invoice Frequency Setup entity for invoice schedules.
msdyn_invoicefrequencydetail Invoice Frequency Detail List of days expressed as dates or day of week for a specific invoice schedule template.
msdyn_invoicelinetransaction Invoice Line Detail Transactions that are associated to an invoice line.
msdyn_iotalert IoT Alert
msdyn_iotdevice IoT Device Represents a connected device that can registered with an IoT hub.
msdyn_iotdevicecategory IoT Device Category Used to categorize IoT devices.
msdyn_iotdevicecommand IoT Device Command Represents an outgoing message to a device connected to an IoT hub.
msdyn_iotdeviceregistrationhistory IoT Device Registration History Tracks registration activities on an IoT device.
msdyn_journal Journal Unposted business transactions, for example, time and expense.
msdyn_journalline Journal Line Unposted business transaction line details.
msdyn_mlresultcache Result Cache Cache for scored work items per resource that are returned from Azure Machine Learning.
msdyn_odatav4ds OData v4 Data Source Data sources used by the OData v4 data provider to access data from an external web service.
msdyn_opportunitylineresourcecategory Opportunity Line Resource Category List of roles that will be considered as costs when understanding the profit of an opportunity line.
msdyn_opportunitylinetransaction Opportunity Line Detail Sales estimate detail of an opportunity line.
msdyn_opportunitylinetransactioncategory Opportunity Line Transaction Category List of transaction categories that will be considered as costs when computing the profit of an opportunity line.
msdyn_opportunitylinetransactionclassificatio Opportunity Line Transaction Classification List of transaction classification heads, which are four broad cost categories of time, expense, material, and fee, that will be considered as costs when computing the profit of an opportunity line.
msdyn_opportunitypricelist Opportunity Project Price List Sales price list that will used by the opportunity to set default sales prices on all project-based components such as time and expense.
msdyn_orderinvoicingdate Order Invoicing Date
msdyn_orderinvoicingproduct Order Invoicing Product
msdyn_orderinvoicingsetup Order Invoicing Setup
msdyn_orderinvoicingsetupdate Order Invoicing Setup Date
msdyn_orderlineresourcecategory Project Contract Line Resource Category List of roles that will be considered as costs when computing the profit of a project contract line.
msdyn_orderlinetransaction Project Contract Line Detail Sales estimate detail of an project contract line.
msdyn_orderlinetransactioncategory Project Contract Line Transaction Category List of transaction categories that will be considered as costs when computing the profit of a project contract line.
msdyn_orderlinetransactionclassification Project Contract Line Transaction Classification List of transaction classification heads, which are four broad cost categories of time, expense, material, and fee, that will be considered as costs when computing the profit of a project contract line.
msdyn_orderpricelist Project Contract Project Price List Sales price list used on the contract to set default sales prices on all project-based components such as time and expense.
msdyn_organizationalunit Organizational Unit Division of the company or organization that has a specific cost price list associated to it.
msdyn_payment Payment Specify payment.
msdyn_paymentdetail Payment Detail Specify payment details.
msdyn_paymentmethod Payment Method Specify payment method.
msdyn_paymentterm Payment Term Specify payment terms used for billing.
msdyn_postalbum Profile Album Contains user profile images that are stored as attachments and displayed in posts.
msdyn_postalcode Postal Code Specify postal codes and their relationship to territories.
msdyn_postconfig Post Configuration Enable or disable entities for Activity Feeds and Yammer collaboration.
msdyn_postruleconfig Post Rule Configuration Enable or disable system post rules for an entity for Activity Feeds and Yammer.
msdyn_priority Priority Priorities to be used on bookings. In addition, a color could be specified for each priority type and the color selected will be shown visually on the schedule board.
msdyn_processnotes Process Notes Stores messages or notes relevant to an operation or process executed by an entity.
msdyn_productinventory Product Inventory Inventory Record
msdyn_project Project Delivery entity in an engagement.
msdyn_projectapproval Project Approval
msdyn_projectparameter Project Parameter List of settings that determine the behavior of the project-based service solution.
msdyn_projectparameterpricelist Project Parameter Price List Set of default cost and sales price lists that the company uses when there are no specific pricing agreements for cost and sales.
msdyn_projectpricelist Project Price List
msdyn_projecttask Project Task Tasks related to project.
msdyn_projecttaskdependency Project Task Dependency Dependency data between tasks.
msdyn_projecttaskstatususer Project Task Status User User status for project tasks.
msdyn_projectteam Project Team Member Entity used to model relationship between resources and project teams.
msdyn_projectteammembersignup Project Team Member Sign-Up Entity used to capture all resources that have applied for open position on projects.
msdyn_projecttransactioncategory Project Transaction Category
msdyn_purchaseorder Purchase Order Record Purchase Orders pertaining to Work Orders or otherwise
msdyn_purchaseorderbill Purchase Order Bill Specify purchase order bill.
msdyn_purchaseorderproduct Purchase Order Product Record products to be ordered on purchase order
msdyn_purchaseorderreceipt Purchase Order Receipt Specify purchase order receipt.
msdyn_purchaseorderreceiptproduct Purchase Order Receipt Product Specify product for purchase order receipt.
msdyn_purchaseordersubstatus Purchase Order Sub Status Specify custom PO sub-statuses, which can be used to specify the current PO status more precisely.
msdyn_quotebookingincident Quote Booking Incident Stores the Incidents associated with Quote and Quote Booking Setup
msdyn_quotebookingproduct Quote Booking Product Provides ability to store information about the products that are associated with Quote Booking Setup
msdyn_quotebookingservice Quote Booking Service Stores details about the services associated with Quote Booking Setup
msdyn_quotebookingservicetask Quote Booking Service Task
msdyn_quotebookingsetup Quote Booking Setup Specify the maintenance bookings for the agreement.
msdyn_quoteinvoicingproduct Quote Invoicing Product
msdyn_quoteinvoicingsetup Quote Invoicing Setup
msdyn_quotelineanalyticsbreakdown Quote Line Analytics Breakdown Reporting entity that is used to show quoted sales and estimated cost amounts by various dimensions.
msdyn_quotelineinvoiceschedule Quote Line Invoice Schedule List of dates on which invoicing for this customer should be run. This list is used by an invoice creation job.
msdyn_quotelineresourcecategory Quote Line Resource Category List of roles that will be considered as costs when understanding the profit of a quote line.
msdyn_quotelinescheduleofvalue Quote Line Milestone List of billing milestones and invoice amounts for this quote line.
msdyn_quotelinetransaction Quote Line Detail Sales estimate detail of a quote line.
msdyn_quotelinetransactioncategory Quote Line Transaction Category List of transaction categories that will be considered as costs when computing the profit of a quote line.
msdyn_quotelinetransactionclassification Quote Line Transaction Classification List of transaction classification heads, the four broad cost classifications of time, expense, material, and fee, that will be considered as costs when computing the profit of a quote line.
msdyn_quotepricelist Quote Project Price List Sales price list that will used by the quote to default sales prices on all project-based components such as time and expense.
msdyn_requirementcharacteristic Requirement Characteristic Requirement Characteristic
msdyn_requirementorganizationunit Requirement Organization Unit Requirement of Organization Unit
msdyn_requirementresourcecategory Requirement Resource Category Requirement Resource Category
msdyn_requirementresourcepreference Requirement Resource Preference Requirement Resource Preference
msdyn_requirementstatus Requirement Status Requirement Status
msdyn_resourceassignment Resource Assignment Entity used to keep track of resource assignment header information on tasks.
msdyn_resourceassignmentdetail Resource Assignment Detail Entity used to keep track of resource assignment details on tasks.
msdyn_resourcecategorypricelevel Role Price List of prices by role on a price list.
msdyn_resourcepaytype Resource Pay Type Pay Types of resources hourly rate to calculate the resource cost
msdyn_resourcerequest Resource Request Entity that wraps the resource requirement to capture the type of resources, skills, and location required.
msdyn_resourcerequirement Resource Requirement Entity used to track the high-level information about resource requirements.
msdyn_resourcerequirementdetail Resource Requirement Detail Entity used to track the detailed information about resource requirements.
msdyn_resourceterritory Resource Territory Allows to specify for which territory a resource could provide services for
msdyn_rma RMA Records RMAs for products to be retuned from customers
msdyn_rmaproduct RMA Product Records products to be returned on an RMA
msdyn_rmareceipt RMA Receipt Specify RMA receipt.
msdyn_rmareceiptproduct RMA Receipt Product Specify RMA receipt product.
msdyn_rmasubstatus RMA Sub-Status Specify custom RMA sub-statuses, which can be used to specify the current RMA status more precisely.
msdyn_rolecompetencyrequirement Role competency requirement Entity used to associate skills in a role.
msdyn_roleutilization Role Utilization Gathers data about utilization per role to display in a chart
msdyn_rtv RTV Records RTVs for products to be retuned to vendors
msdyn_rtvproduct RTV Product Records products to be returned on an RTV
msdyn_rtvsubstatus RTV Sub-Status Specify custom RTV sub-statuses, which can be used to specify the current RTV status more precisely.
msdyn_scheduleboardsetting Schedule Board Setting To store settings of SB by user & tabs
msdyn_schedulingparameter Scheduling Parameter Scheduling Parameters
msdyn_servicetasktype Service Task Type Specify the different service task and labor types that your resources perform as part of their work orders.
msdyn_shipvia Ship Via Specify the different shipping methods used.
msdyn_systemuserschedulersetting System User Scheduler Setting Stores user-specific settings for the schedule board.
msdyn_taxcode Tax Code Store tax related information. Each tax code could contain multiple child tax codes, and in that case the tax rate will be determined by the total tax of all children.
msdyn_taxcodedetail Tax Code Detail In this entity you can link multiple tax codes together to form a group of tax codes to be charged for the customer to form the total tax.
msdyn_timeentry Time Entry Entity used for time entry.
msdyn_timegroup Time Group Specify time groups consisting of multiple time windows to be used for scheduling, for example.
msdyn_timegroupdetail Time Group Detail Specify individual time windows under a time group.
msdyn_timeoffcalendar Time Off Calendar Relationship table for time off calendar entries.
msdyn_timeoffrequest Time Off Request Specify time resource time off request.
msdyn_transactioncategory Transaction Category Business transaction categories to classify costs and revenue.
msdyn_transactioncategoryclassification Transaction Category Classification Entity used to associate a category broadly as time, expense or material.
msdyn_transactioncategoryhierarchyelement Transaction Category Hierarchy Element Hierarchical relationship of the transaction category with a root node.
msdyn_transactioncategorypricelevel Transaction Category Price List of prices by category on a price list.
msdyn_transactionconnection Transaction Connection System entity used to establish connections between the cost, unbilled revenue, and billed revenue components of a transaction as they happen.
msdyn_transactionorigin Transaction Origin System entity used to record the source of a project cost or sales actual.
msdyn_transactiontype Transaction Type Broad classification, such as time or expense, and the context such cost, unbilled revenue, or billed revenue of a project actual.
msdyn_uniquenumber Unique Number Internal entity used to store unique number.
msdyn_userworkhistory User Work History Entity used to look up resources based on demonstrated skills.
msdyn_wallsavedquery Wall View Contains information regarding which views are available for users to display on their personal walls. Only an administrator can specify the views that users can choose from to display on their personal walls.
msdyn_wallsavedqueryusersettings Filter Contains user personalization information regarding which of the administrator’s selected views to display on a user’s personal wall.
msdyn_warehouse Warehouse Warehouses where inventory products are stored and managed
msdyn_workhourtemplate Work template Template where resource working hours can be saved and reused.
msdyn_workorder Work Order Work orders store all information about the job performed for an account. Stores incident details, resource, expenses, tasks, communications, billing and more
msdyn_workordercharacteristic Work Order Characteristic (Deprecated) This entity is deprecated.
msdyn_workorderdetailsgenerationqueue Work Order Details Generation Queue (Deprecated) Pool for WO Generation
msdyn_workorderincident Work Order Incident Specify work order incidents reported to you by the client. These are also referred to as problem codes.
msdyn_workorderproduct Work Order Product In this entity you record all the products proposed and used for a work order
msdyn_workorderresourcerestriction Resource Restriction (Deprecated) This entity is deprecated.
msdyn_workorderservice Work Order Service Record all services proposed and performed for work order
msdyn_workorderservicetask Work Order Service Task Store service tasks that are to be performed for this work order
msdyn_workordersubstatus Work Order Sub-Status Specify custom work order sub-statuses, which can be used to specify the current work order status more precisely.
msdyn_workordertype Work Order Type Create different work order types to reflect the different types of work that your company offers. Work Order types are used to control various settings on a work order.
navigationsetting Navigation Setting Navigation Setting: A setting page or group of pages available for configuration within an app. A record representing a group of pages is regarded as the parent navigation setting of one or more other records. For internal use only.
newprocess New Process New Process Business Process Flow
officegraphdocument Office Graph Document Office Graph Documents Description
opportunity Opportunity Potential revenue-generating event, or sale to an account, which needs to be tracked through a sales process to completion.
opportunityclose Opportunity Close Activity that is created automatically when an opportunity is closed, containing information such as the description of the closing and actual revenue.
opportunitycompetitors OpportunityCompetitors
opportunityproduct Opportunity Line Association between an opportunity and a product.
opportunitysalesprocess Opportunity Sales Process Base entity for process Opportunity Sales Process
orderclose Order Close Activity generated automatically when an order is closed.
organization Organization Top level of the Microsoft Dynamics 365 business hierarchy. The organization can be a specific business, holding company, or corporation.
ownermapping Owner Mapping In a data map, maps ownership data from the source file to Microsoft Dynamics 365.
personaldocumenttemplate Personal Document Template Used to store Personal Document Templates in database in binary format.
phonecall Phone Call Activity to track a telephone call.
phonetocaseprocess Phone To Case Process Phone To Case Process Business Process Flow
picklistmapping List Value Mapping In a data map, maps list values from the source file to Microsoft Dynamics 365.
pluginassembly Plug-in Assembly Assembly that contains one or more plug-in types.
plugintracelog Plug-in Trace Log Trace and exception information generated by plug-ins and custom workflow activities.
plugintype Plug-in Type Type that inherits from the IPlugin interface and is contained within a plug-in assembly.
plugintypestatistic Plug-in Type Statistic Plug-in type statistic.
position Position Position of a user in the hierarchy
post Post An activity feed post.
postcomment Comment A comment on an activity feed post.
postfollow Follow Represents a user following the activity feed of an object.
postlike Like A like on an activity feed post.
postregarding Post Regarding Represents which object an activity feed post is regarding. For internal use only.
pricelevel Price List Entity that defines pricing levels.
principal Group of undeleted system users and undeleted teams. Owners can be used to control access to specific objects.
principalobjectaccess
principalobjectattributeaccess Field Sharing Defines CRM security principals (users and teams) access rights to secured field for an entity instance.
privilege Privilege Permission to perform an action in Microsoft CRM. The platform checks for the privilege and rejects the attempt if the user does not hold the privilege.
processsession Process Session Information that is generated when a dialog is run. Every time that you run a dialog, a dialog session is created.
processstage Process Stage Stage associated with a process.
processtrigger Process Trigger Trigger that invoke a rule.
product Product Information about products and their pricing information.
productassociation Product Association Instance of a product added to a bundle or kit.
productpricelevel Price List Item Information about how to price a product in the specified price level, including pricing method, rounding option, and discount type based on a specified product unit.
productsalesliterature ProductSalesLiterature
productsubstitute Product Relationship Information about the selling relationship between two products, including the relationship type, such as up-sell, cross-sell, substitute, or accessory.
publisher Publisher A publisher of a CRM solution.
publisheraddress Publisher Address Address and shipping information. Used to store additional addresses for a publisher.
quarterlyfiscalcalendar Quarterly Fiscal Calendar Quarterly fiscal calendar of an organization. A span of time during which the financial activities of an organization are calculated.
queue Queue A list of records that require action, such as accounts, activities, and cases.
queueitem Queue Item A specific item in a queue, such as a case record or an activity record.
quote Quote Formal offer for products and/or services, proposed at specific prices and related payment terms, which is sent to a prospective customer.
quoteclose Quote Close Activity generated when a quote is closed.
quotedetail Quote Line Product line item in a quote. The details include such information as product ID, description, quantity, and cost.
ratingmodel Rating Model Represents a model to evaluate skills or other related entities.
ratingvalue Rating Value A unique value associated with a rating model that allows providing a user friendly rating value.
recommendeddocument Document Suggestions Document Suggestions
recurrencerule Recurrence Rule Recurrence Rule represents the pattern of incidence of recurring entities.
recurringappointmentmaster Recurring Appointment The Master appointment of a recurring appointment series.
report Report Data summary in an easy-to-read layout.
reportcategory Report Related Category Categories related to a report. A report can be related to multiple categories.
resource Resource User or facility/equipment that can be scheduled for a service.
resourcegroup Scheduling Group Resource group or team whose members can be scheduled for a service.
resourcespec Resource Specification Selection rule that allows the scheduling engine to select a number of resources from a pool of resources. The rules can be associated with a service.
role Security Role Grouping of security privileges. Users are assigned roles that authorize their access to the Microsoft CRM system.
roleprivileges Group of privileges used to categorize users to provide appropriate access to entities.
roletemplate Role Template Template for a role. Defines initial attributes that will be used when creating a new role.
roletemplateprivileges
rollupfield Rollup Field Field to be rolled up to calculate the actual and in-progress values against the goal.
runtimedependency RuntimeDependency Form Level dependencies in CRM.
salesliterature Sales Literature Storage of sales literature, which may contain one or more documents.
salesliteratureitem Sales Attachment Item in the sales literature collection.
salesorder Order Quote that has been accepted.
salesorderdetail Order Line Line item in a sales order.
savedquery View Saved query against the database.
savedqueryvisualization System Chart System chart attached to an entity.
sdkmessage Sdk Message Message that is supported by the SDK.
sdkmessagefilter Sdk Message Filter Filter that defines which SDK messages are valid for each type of entity.
sdkmessageprocessingstep Sdk Message Processing Step Stage in the execution pipeline that a plug-in is to execute.
sdkmessageprocessingstepimage Sdk Message Processing Step Image Copy of an entity's attributes before or after the core system operation.
sdkmessageprocessingstepsecureconfig Sdk Message Processing Step Secure Configuration Non-public custom configuration that is passed to a plug-in's constructor.
semiannualfiscalcalendar Semiannual Fiscal Calendar Calendar representing the semi-annual span of time during which the financial activities of an organization are calculated.
service Service Activity that represents work done to satisfy a customer's need.
serviceappointment Service Activity Activity offered by the organization to satisfy its customer's needs. Each service activity includes date, time, duration, and required resources.
servicecontractcontacts Service Contract Contact Item in a Service contract.
serviceendpoint Service Endpoint Service endpoint that can be contacted.
sharepointdocumentlocation Document Location Document libraries or folders on a SharePoint server from where documents can be managed in Microsoft Dynamics 365.
sharepointsite SharePoint Site SharePoint site from where documents can be managed in Microsoft Dynamics 365.
similarityrule Similarity Rule
site Site Location or branch office where an organization does business. An organization can have multiple sites.
sitemap Site Map XML data used to control the application navigation pane.
sla SLA Contains information about the tracked service-level KPIs for cases that belong to different customers.
slaitem SLA Item Contains information about a tracked support KPI for a specific customer.
slakpiinstance SLA KPI Instance Service level agreement (SLA) key performance indicator (KPI) instance that is tracked for an individual case
socialactivity Social Activity For internal use only.
socialprofile Social Profile This entity is used to store social profile information of its associated account and contacts on different social channels.
solution Solution A solution which contains CRM customizations.
solutioncomponent Solution Component A component of a CRM solution.
subject Subject Information regarding subjects available in the system.
subscriptionmanuallytrackedobject Subscription Manually Tracked Object For internal use only.
subscriptionstatisticsoffline Subscription Statistic Offline Subscription Statistic Offline
subscriptionstatisticsoutlook Subscription Statistic Outlook Subscription Statistic Outlook
subscriptionsyncentryoffline Subscription Sync Entry Offline Used for offline sync, internal use only.
subscriptionsyncentryoutlook Subscription Sync Entry Outlook Used for outlook sync, internal use only.
syncerror Sync Error Failure reason and other detailed information for a record that failed to sync.
systemform System Form Organization-owned entity customizations including form layout and dashboards.
systemuser User Person with access to the Microsoft CRM system and who owns objects in the Microsoft CRM database.
task Task Generic activity representing work needed to be done.
team Team Collection of system users that routinely collaborate. Teams can be used to simplify record sharing and provide team members with common access to organization data when team members belong to different Business Units.
teamtemplate Team template Team template for an entity enabled for automatically created access teams.
template Email Template Template for an email message that contains the standard attributes of an email message.
territory Territory Territory represents sales regions.
theme Theme Information that's used to set custom visual theme options for client applications.
timestampdatemapping Time Stamp Date Mapping For internal use only.`
timezonedefinition Time Zone Definition Time zone definition, including name and time zone code.
timezonelocalizedname Time Zone Localized Name Localized name of the time zone.
timezonerule Time Zone Rule Definition for time conversion between local time and Coordinated Universal Time (UTC) for a particular time zone at a particular time period.
tracelog Trace A trace log.
transactioncurrency Currency Currency in which a financial transaction is carried out.
transformationmapping Transformation Mapping In a data map, maps the transformation of source attributes to Microsoft Dynamics 365 attributes.
transformationparametermapping Transformation Parameter Mapping In a data map, defines parameters for a transformation.
translationprocess Translation Process Translation Process Business Process Flow
uom Unit Unit of measure.
uomschedule Unit Group Grouping of units.
userform User Dashboard User-owned dashboards.
usermapping User Mapping User Mapping
userquery Saved View Saved database query that is owned by a user.
userqueryvisualization User Chart Chart attached to an entity.
usersettings User Settings User's preferred settings.
webresource Web Resource Data equivalent to files used in Web development. Web resources provide client-side components that are used to provide custom user interface elements.
webwizard Web Wizard Definition for a Web-based wizard.
workflow Process Set of logical rules that define the steps necessary to automate a specific business process, task, or set of actions to be performed.
workflowlog Process Log Log used to track process execution.

See Also