msdyn_rma EntityType
Records RMAs for products to be retuned from customers
- Entity Set Path
- [organization URI]/api/data/v9.0/msdyn_rmas
- Base Type
- crmbaseentity
- Display Name
- RMA
- Primary Key
- msdyn_rmaid
- Primary Key Attribute
- msdyn_name
- Operations Supported
- POST GET PATCH DELETE
Properties
Properties represent fields of data stored in the entity.Some properties are read-only.
| Name | Type | Details | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| createdon | Edm.DateTimeOffset |
Shows the date and time when the record was created. The date and time are displayed in the time zone selected in Microsoft Dynamics 365 options. Display Name: Created On Read Only
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| exchangerate | Edm.Decimal |
Shows the exchange rate for the currency associated with the entity with respect to the base currency. Display Name: Exchange Rate Read Only
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| importsequencenumber | Edm.Int32 |
Shows the sequence number of the import that created this record. Display Name: Import Sequence Number |
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| modifiedon | Edm.DateTimeOffset |
Shows the date and time when the record was last updated. The date and time are displayed in the time zone selected in Microsoft Dynamics 365 options. Display Name: Modified On Read Only
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| msdyn_autonumbering | Edm.String |
Internal field used to generate the next name upon entity creation. It is optionally copied to the msdyn_name field. Display Name: Auto-Numbering |
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| msdyn_daterequested | Edm.DateTimeOffset |
Enter the date RMA was requested by the customer. Display Name: Date Requested |
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| msdyn_description | Edm.String |
Enter a short description of the RMA. Display Name: Description |
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| msdyn_eta | Edm.DateTimeOffset |
ETA Display Name: ETA |
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| msdyn_name | Edm.String |
Shows the unique number identifying this RMA record. Display Name: RMA Number |
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| msdyn_packagingtrackingno | Edm.String |
Shows the tracking number of package Display Name: Packaging Tracking No |
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| msdyn_processingaction | Edm.Int32 |
Shows the default action to be taken on all RMA Products. Display Name: Processing Action
Default Options
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| msdyn_referenceno | Edm.String |
Display Name: Reference No |
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| msdyn_rmaid | Edm.Guid |
Shows the entity instances. Display Name: RMA |
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| msdyn_shippingtrackingno | Edm.String |
Shows the tracking number of the shipment. Display Name: Shipping Tracking No |
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| msdyn_systemstatus | Edm.Int32 |
Enter the current status of the RMA. Display Name: System Status
Default Options
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| msdyn_taxable | Edm.Boolean |
Specify if RMA is taxable Display Name: Taxable
Default Options
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| msdyn_totalamount | Edm.Decimal |
Shows the total amount of all RMA Products including tax. Display Name: Total Amount |
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| msdyn_totalamount_base | Edm.Decimal |
Shows the value of the total amount in the base currency. Display Name: Total Amount (Base) Read Only
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| overriddencreatedon | Edm.DateTimeOffset |
Shows the date and time that the record was migrated. Display Name: Record Created On |
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| statecode | Edm.Int32 |
Status of the RMA Display Name: Status
Default Options
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| statuscode | Edm.Int32 |
Reason for the status of the RMA Display Name: Status Reason
Default Options
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| timezoneruleversionnumber | Edm.Int32 |
For internal use only. Display Name: Time Zone Rule Version Number |
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| utcconversiontimezonecode | Edm.Int32 |
Shows the time zone code that was in use when the record was created. Display Name: UTC Conversion Time Zone Code |
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| versionnumber | Edm.Int64 |
Version Number Display Name: Version Number Read Only
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Lookup Properties
Lookup properties are read-only, computed properties which contain entity primary key Edm.Guid data for one or more corresponding single-valued navigation properties. More information: Lookup properties and Retrieve data about lookup properties.
| Name | Single-valued navigation property | Description |
|---|---|---|
| _createdby_value | createdby |
Unique identifier of the user who created the record. |
| _createdonbehalfby_value | createdonbehalfby |
Shows who created the record on behalf of another user. |
| _modifiedby_value | modifiedby |
Unique identifier of the user who modified the record. |
| _modifiedonbehalfby_value | modifiedonbehalfby |
Shows who last updated the record on behalf of another user. |
| _msdyn_approvedby_value | msdyn_approvedby |
User who approved RMA |
| _msdyn_billingaccount_value | msdyn_billingaccount |
Account to be billed. If a billing account has been set on service account it will be populated by default. Otherwise, the billing account will be the same as the service account. |
| _msdyn_pricelist_value | msdyn_pricelist |
Price List that determines the pricing for this product |
| _msdyn_requestedbycontact_value | msdyn_requestedbycontact |
Contact who requested this return |
| _msdyn_serviceaccount_value | msdyn_serviceaccount |
Account to be serviced |
| _msdyn_shipvia_value | msdyn_shipvia |
Method of shipment by Customer |
| _msdyn_substatus_value | msdyn_substatus |
RMA Substatus |
| _msdyn_taxcode_value | msdyn_taxcode |
Tax Code to be used to calculate tax when RMA is taxable. By default the system will use the tax code specified on the service account |
| _msdyn_workorder_value | msdyn_workorder |
Work Order this RMA is linked to |
| _ownerid_value | ownerid |
Owner Id |
| _owningbusinessunit_value | owningbusinessunit |
Unique identifier for the business unit that owns the record |
| _owningteam_value | owningteam |
Unique identifier for the team that owns the record. |
| _owninguser_value | owninguser |
Unique identifier for the user that owns the record. |
| _transactioncurrencyid_value | transactioncurrencyid |
Unique identifier of the currency associated with the entity. |
Single-valued navigation properties
Single-valued navigation properties represent lookup fields where a single entity can be referenced. Each single-valued navigation property has a corresponding partner collection-valued navigation property on the related entity.
| Name | Type | Partner |
|---|---|---|
| createdby | systemuser | lk_msdyn_rma_createdby |
| createdonbehalfby | systemuser | lk_msdyn_rma_createdonbehalfby |
| modifiedby | systemuser | lk_msdyn_rma_modifiedby |
| modifiedonbehalfby | systemuser | lk_msdyn_rma_modifiedonbehalfby |
| msdyn_approvedby | systemuser | msdyn_systemuser_msdyn_rma_ApprovedBy |
| msdyn_billingaccount | account | msdyn_account_msdyn_rma_BillingAccount |
| msdyn_pricelist | pricelevel | msdyn_pricelevel_msdyn_rma_PriceList |
| msdyn_requestedbycontact | contact | msdyn_contact_msdyn_rma_RequestedByContact |
| msdyn_serviceaccount | account | msdyn_account_msdyn_rma_ServiceAccount |
| msdyn_shipvia | msdyn_shipvia | msdyn_msdyn_shipvia_msdyn_rma_ShipVia |
| msdyn_substatus | msdyn_rmasubstatus | msdyn_msdyn_rmasubstatus_msdyn_rma_SubStatus |
| msdyn_taxcode | msdyn_taxcode | msdyn_msdyn_taxcode_msdyn_rma_TaxCode |
| msdyn_workorder | msdyn_workorder | msdyn_msdyn_workorder_msdyn_rma_WorkOrder |
| ownerid | principal | owner_msdyn_rma |
| owningbusinessunit | businessunit | business_unit_msdyn_rma |
| owningteam | team | team_msdyn_rma |
| owninguser | systemuser | user_msdyn_rma |
| transactioncurrencyid | transactioncurrency | TransactionCurrency_msdyn_rma |
Collection-valued navigation properties
Collection-valued navigation properties represent collections of entities which may represent either a one-to-many (1:N) or many-to-many (N:N) relationship between the entities.
| Name | Type | Partner |
|---|---|---|
| msdyn_msdyn_rma_msdyn_rmaproduct_RMA | msdyn_rmaproduct | msdyn_rma |
| msdyn_msdyn_rma_msdyn_rmareceipt_RMA | msdyn_rmareceipt | msdyn_rma |
| msdyn_msdyn_rma_msdyn_rmareceiptproduct_RMA | msdyn_rmareceiptproduct | msdyn_rma |
| msdyn_msdyn_rma_msdyn_rtv_OriginatingRMA | msdyn_rtv | msdyn_originatingrma |
| msdyn_msdyn_rma_msdyn_rtvproduct_RMA | msdyn_rtvproduct | msdyn_rma |
| msdyn_rma_ActivityPointers | activitypointer | regardingobjectid_msdyn_rma |
| msdyn_rma_Annotations | annotation | objectid_msdyn_rma |
| msdyn_rma_Appointments | appointment | regardingobjectid_msdyn_rma_appointment |
| msdyn_rma_AsyncOperations | asyncoperation | regardingobjectid_msdyn_rma |
| msdyn_rma_BulkDeleteFailures | bulkdeletefailure | regardingobjectid_msdyn_rma |
| msdyn_rma_connections1 | connection | record1id_msdyn_rma |
| msdyn_rma_connections2 | connection | record2id_msdyn_rma |
| msdyn_rma_DuplicateBaseRecord | duplicaterecord | baserecordid_msdyn_rma |
| msdyn_rma_DuplicateMatchingRecord | duplicaterecord | duplicaterecordid_msdyn_rma |
| msdyn_rma_Emails | regardingobjectid_msdyn_rma_email | |
| msdyn_rma_Faxes | fax | regardingobjectid_msdyn_rma_fax |
| msdyn_rma_Letters | letter | regardingobjectid_msdyn_rma_letter |
| msdyn_rma_MailboxTrackingFolders | mailboxtrackingfolder | regardingobjectid_msdyn_rma |
| msdyn_rma_msdyn_approvals | msdyn_approval | regardingobjectid_msdyn_rma_msdyn_approval |
| msdyn_rma_msdyn_bookingalerts | msdyn_bookingalert | regardingobjectid_msdyn_rma_msdyn_bookingalert |
| msdyn_rma_PhoneCalls | phonecall | regardingobjectid_msdyn_rma_phonecall |
| msdyn_rma_PrincipalObjectAttributeAccesses | principalobjectattributeaccess | objectid_msdyn_rma |
| msdyn_rma_ProcessSession | processsession | regardingobjectid_msdyn_rma |
| msdyn_rma_RecurringAppointmentMasters | recurringappointmentmaster | regardingobjectid_msdyn_rma_recurringappointmentmaster |
| msdyn_rma_ServiceAppointments | serviceappointment | regardingobjectid_msdyn_rma_serviceappointment |
| msdyn_rma_SharePointDocumentLocations | sharepointdocumentlocation | regardingobjectid_msdyn_rma |
| msdyn_rma_SocialActivities | socialactivity | regardingobjectid_msdyn_rma_socialactivity |
| msdyn_rma_SyncErrors | syncerror | regardingobjectid_msdyn_rma |
| msdyn_rma_Tasks | task | regardingobjectid_msdyn_rma_task |
Operations
The following operations can be used with the msdyn_rma entity type.
| Name | Binding |
|---|---|
| GrantAccess | Not Bound |
| IsValidStateTransition | Not Bound |
| ModifyAccess | Not Bound |
| RetrievePrincipalAccess | Not Bound |
| RetrieveSharedPrincipalsAndAccess | Not Bound |
| RevokeAccess | Not Bound |
Solutions
The following solutions include the msdyn_rma entity type.
| Name | Description |
|---|---|
| Field Service | Microsoft Dynamics 365 for Field Service allows organizations of any size to deliver intelligent, world class field service, managing all aspects of the end-to-end field service management cycle. Features include scheduling, mobile, asset management, inventory control, customer notifications, and resource utilization controls that help maximize efficiency and minimize costs. |