msdyn_workorderservice EntityType

Record all services proposed and performed for work order

Entity Set Path
[organization URI]/api/data/v9.0/msdyn_workorderservices
Base Type
crmbaseentity
Display Name
Work Order Service
Primary Key
msdyn_workorderserviceid
Primary Key Attribute
msdyn_name
Operations Supported
POST GET PATCH DELETE

Properties

Properties represent fields of data stored in the entity.Some properties are read-only.

Name Type Details
createdon Edm.DateTimeOffset

Shows the date and time when the record was created. The date and time are displayed in the time zone selected in Microsoft Dynamics 365 options.

Display Name: Created On

Read Only
exchangerate Edm.Decimal

Shows the exchange rate for the currency associated with the entity with respect to the base currency.

Display Name: Exchange Rate

Read Only
importsequencenumber Edm.Int32

Shows the sequence number of the import that created this record.

Display Name: Import Sequence Number

modifiedon Edm.DateTimeOffset

Shows the date and time when the record was last updated. The date and time are displayed in the time zone selected in Microsoft Dynamics 365 options.

Display Name: Modified On

Read Only
msdyn_additionalcost Edm.Decimal

Enter any additional costs associated with this service. The values are manually entered. Note: additional cost is not unit dependent.

Display Name: Additional Cost

msdyn_additionalcost_base Edm.Decimal

Shows the value of the additional cost in the base currency.

Display Name: Additional Cost (Base)

Read Only
msdyn_calculatedunitamount Edm.Decimal

Shows the sale amount per unit calculated by the system considering the minimum charge, if applicable.

Display Name: Calculated Unit Amount

msdyn_calculatedunitamount_base Edm.Decimal

Shows the value of the calculated unit amount in the base currency.

Display Name: Calculated Unit Amount (Base)

Read Only
msdyn_commissioncosts Edm.Decimal

Enter the commission costs associated with this service. The value is manually specified and isn't automatically calculated.

Display Name: Commission Costs

msdyn_commissioncosts_base Edm.Decimal

Shows the value of the commission costs in the base currency.

Display Name: Commission Costs (Base)

Read Only
msdyn_description Edm.String

Enter the description of the service as presented to the customer. The value defaults to the description defined on the service.

Display Name: Description

msdyn_discountamount Edm.Decimal

Specify any discount amount on this service. Note: If you enter a discount amount you cannot enter a discount %

Display Name: Discount Amount

msdyn_discountamount_base Edm.Decimal

Shows the value of the discount Amount in the base currency.

Display Name: Discount Amount (Base)

Read Only
msdyn_discountpercent Edm.Double

Specify any discount % on this service. Note: If you enter a discount % it will overwrite the discount $

Display Name: Discount %

msdyn_duration Edm.Int32

Shows the actual duration of service.

Display Name: Duration

msdyn_durationtobill Edm.Int32

Enter the quantity you wish to bill the customer for. By default, this will default to the same value as "Quantity."

Display Name: Duration To Bill

msdyn_estimatecalculatedunitamount Edm.Decimal

Shows the estimated sale amount per unit calculated by the system considering the initial charge (if applicable).

Display Name: Estimate Calculated Unit Amount

msdyn_estimatecalculatedunitamount_base Edm.Decimal

Shows the value of the estimate calculated unit amount in the base currency.

Display Name: Estimate Calculated Unit Amount (Base)

Read Only
msdyn_estimatediscountamount Edm.Decimal

Enter a discount amount on the subtotal amount. Note: If you enter a discount amount you cannot enter a discount %

Display Name: Estimate Discount Amount

msdyn_estimatediscountamount_base Edm.Decimal

Shows the value of the estimate discount amount in the base currency.

Display Name: Estimate Discount Amount (Base)

Read Only
msdyn_estimatediscountpercent Edm.Double

Enter a discount % on the subtotal amount. Note: If you enter a discount % it will overwrite the discount $

Display Name: Estimate Discount %

msdyn_estimateduration Edm.Int32

Enter the estimated duration of this service.

Display Name: Estimate Duration

msdyn_estimatesubtotal Edm.Decimal

Shows the total amount for this service, excluding discounts.

Display Name: Estimate Subtotal

msdyn_estimatesubtotal_base Edm.Decimal

Shows the value of the estimate subtotal in the base currency.

Display Name: Estimate Subtotal (Base)

Read Only
msdyn_estimatetotalamount Edm.Decimal

Shows the estimated total amount of this service, including discounts.

Display Name: Estimate Total Amount

msdyn_estimatetotalamount_base Edm.Decimal

Shows the value of the estimate total amount in the base currency.

Display Name: Estimate Total Amount (Base)

Read Only
msdyn_estimatetotalcost Edm.Decimal

Shows the estimated total cost of this service.

Display Name: Estimate Total Cost

msdyn_estimatetotalcost_base Edm.Decimal

Shows the value of the estimate total cost in the base currency.

Display Name: Estimate Total Cost (Base)

Read Only
msdyn_estimateunitamount Edm.Decimal

Shows the estimated sale amount per unit.

Display Name: Estimate Unit Amount

msdyn_estimateunitamount_base Edm.Decimal

Shows the value of the estimate unit amount in the base currency.

Display Name: Estimate Unit Amount (Base)

Read Only
msdyn_estimateunitcost Edm.Decimal

Shows the estimated cost amount per unit.

Display Name: Estimate Unit Cost

msdyn_estimateunitcost_base Edm.Decimal

Shows the value of the estimate unit cost in the base currency.

Display Name: Estimate Unit Cost (Base)

Read Only
msdyn_internaldescription Edm.String

Enter any internal notes you want to track on this service.

Display Name: Internal Description

msdyn_internalflags Edm.String

Display Name: Internal Flags

msdyn_lineorder Edm.Int32

Display Name: Line Order

msdyn_linestatus Edm.Int32

Enter the current status of the line, estimate or used.

Display Name: Line Status

Default Options
Value Label
690970000 Estimated
690970001 Used
msdyn_minimumchargeamount Edm.Decimal

Enter the amount charged as a minimum charge.

Display Name: Minimum Charge Amount

msdyn_minimumchargeamount_base Edm.Decimal

Shows the value of the minimum charge amount in the base currency.

Display Name: Minimum Charge Amount (Base)

Read Only
msdyn_minimumchargeduration Edm.Int32

Enter the duration of up to how long the minimum charge applies.

Display Name: Minimum Charge Duration

msdyn_name Edm.String

Enter the name of the custom entity.

Display Name: Name

msdyn_subtotal Edm.Decimal

Enter the total amount excluding discounts.

Display Name: Subtotal

msdyn_subtotal_base Edm.Decimal

Shows the value of the subtotal in the base currency.

Display Name: Subtotal (Base)

Read Only
msdyn_taxable Edm.Boolean

Specify if service is taxable. If you do not wish to charge tax set this field to No.

Display Name: Taxable

Default Options
Value Label
1 Yes
0 No
msdyn_totalamount Edm.Decimal

Display Name: Total Amount

msdyn_totalamount_base Edm.Decimal

Shows the value of the total amount in the base currency.

Display Name: Total Amount (Base)

Read Only
msdyn_totalcost Edm.Decimal

Shows the total cost of this service. This is calculated by (Unit Cost * Units) + Additional Cost + Commission Costs.

Display Name: Total Cost

msdyn_totalcost_base Edm.Decimal

Shows the value of the total cost in the base currency.

Display Name: Total Cost (Base)

Read Only
msdyn_unitamount Edm.Decimal

Enter the amount you want to charge the customer per unit. By default, this is calculated based on the selected price list. The amount can be changed.

Display Name: Unit Amount

msdyn_unitamount_base Edm.Decimal

Shows the value of the unit amount in the base currency.

Display Name: Unit Amount (Base)

Read Only
msdyn_unitcost Edm.Decimal

Shows the actual cost per unit.

Display Name: Unit Cost

msdyn_unitcost_base Edm.Decimal

Shows the value of the unit cost in the base currency.

Display Name: Unit Cost (Base)

Read Only
msdyn_workorderserviceid Edm.Guid

Shows the entity instances.

Display Name: Work Order Service

overriddencreatedon Edm.DateTimeOffset

Shows the date and time that the record was migrated.

Display Name: Record Created On

statecode Edm.Int32

Status of the Work Order Service

Display Name: Status

Default Options
Value Label
0 Active
1 Inactive
statuscode Edm.Int32

Reason for the status of the Work Order Service

Display Name: Status Reason

Default Options
Value Label
1 Active
2 Inactive
timezoneruleversionnumber Edm.Int32

For internal use only.

Display Name: Time Zone Rule Version Number

utcconversiontimezonecode Edm.Int32

Shows the time zone code that was in use when the record was created.

Display Name: UTC Conversion Time Zone Code

versionnumber Edm.Int64

Version Number

Display Name: Version Number

Read Only

Lookup Properties

Lookup properties are read-only, computed properties which contain entity primary key Edm.Guid data for one or more corresponding single-valued navigation properties. More information: Lookup properties and Retrieve data about lookup properties.

Name Single-valued navigation property Description
_createdby_value createdby

Unique identifier of the user who created the record.

_createdonbehalfby_value createdonbehalfby

Shows who created the record on behalf of another user.

_modifiedby_value modifiedby

Unique identifier of the user who modified the record.

_modifiedonbehalfby_value modifiedonbehalfby

Shows who last updated the record on behalf of another user.

_msdyn_agreementbookingservice_value msdyn_agreementbookingservice

Agreement Booking Service linked to this Work Order Service

_msdyn_booking_value msdyn_booking

Shows the resource booking detail where this product was added.

_msdyn_customerasset_value msdyn_customerasset

Unique identifier for Customer Asset associated with Work Order Service.

_msdyn_pricelist_value msdyn_pricelist

Price List that determines the pricing for this service

_msdyn_service_value msdyn_service

Service proposed or used for this work order

_msdyn_unit_value msdyn_unit

The unit that determines the final quantity for this service

_msdyn_workorder_value msdyn_workorder

The work order this service relates to

_msdyn_workorderincident_value msdyn_workorderincident

The Incident related to this product

_ownerid_value ownerid

Owner Id

_owningbusinessunit_value owningbusinessunit

Unique identifier for the business unit that owns the record

_owningteam_value owningteam

Unique identifier for the team that owns the record.

_owninguser_value owninguser

Unique identifier for the user that owns the record.

_transactioncurrencyid_value transactioncurrencyid

Unique identifier of the currency associated with the entity.

Single-valued navigation properties

Single-valued navigation properties represent lookup fields where a single entity can be referenced. Each single-valued navigation property has a corresponding partner collection-valued navigation property on the related entity.

Name Type Partner
createdby systemuser lk_msdyn_workorderservice_createdby
createdonbehalfby systemuser lk_msdyn_workorderservice_createdonbehalfby
modifiedby systemuser lk_msdyn_workorderservice_modifiedby
modifiedonbehalfby systemuser lk_msdyn_workorderservice_modifiedonbehalfby
msdyn_agreementbookingservice msdyn_agreementbookingservice msdyn_msdyn_agreementbookingservice_msdyn_workorderservice_AgreementBookingService
msdyn_booking bookableresourcebooking msdyn_bookableresourcebooking_msdyn_workorderservice_Booking
msdyn_customerasset msdyn_customerasset msdyn_msdyn_customerasset_msdyn_workorderservice_CustomerAsset
msdyn_pricelist pricelevel msdyn_pricelevel_msdyn_workorderservice_PriceList
msdyn_service product msdyn_product_msdyn_workorderservice_Service
msdyn_unit uom msdyn_uom_msdyn_workorderservice_Unit
msdyn_workorder msdyn_workorder msdyn_msdyn_workorder_msdyn_workorderservice_WorkOrder
msdyn_workorderincident msdyn_workorderincident msdyn_msdyn_workorderincident_msdyn_workorderservice_WorkOrderIncident
ownerid principal owner_msdyn_workorderservice
owningbusinessunit businessunit business_unit_msdyn_workorderservice
owningteam team team_msdyn_workorderservice
owninguser systemuser user_msdyn_workorderservice
transactioncurrencyid transactioncurrency TransactionCurrency_msdyn_workorderservice

Collection-valued navigation properties

Collection-valued navigation properties represent collections of entities which may represent either a one-to-many (1:N) or many-to-many (N:N) relationship between the entities.

Name Type Partner
msdyn_msdyn_workorderservice_invoicedetail invoicedetail msdyn_workorderserviceid
msdyn_workorderservice_ActivityPointers activitypointer regardingobjectid_msdyn_workorderservice
msdyn_workorderservice_Annotations annotation objectid_msdyn_workorderservice
msdyn_workorderservice_Appointments appointment regardingobjectid_msdyn_workorderservice_appointment
msdyn_workorderservice_AsyncOperations asyncoperation regardingobjectid_msdyn_workorderservice
msdyn_workorderservice_BulkDeleteFailures bulkdeletefailure regardingobjectid_msdyn_workorderservice
msdyn_workorderservice_connections1 connection record1id_msdyn_workorderservice
msdyn_workorderservice_connections2 connection record2id_msdyn_workorderservice
msdyn_workorderservice_DuplicateBaseRecord duplicaterecord baserecordid_msdyn_workorderservice
msdyn_workorderservice_DuplicateMatchingRecord duplicaterecord duplicaterecordid_msdyn_workorderservice
msdyn_workorderservice_Emails email regardingobjectid_msdyn_workorderservice_email
msdyn_workorderservice_Faxes fax regardingobjectid_msdyn_workorderservice_fax
msdyn_workorderservice_Letters letter regardingobjectid_msdyn_workorderservice_letter
msdyn_workorderservice_MailboxTrackingFolders mailboxtrackingfolder regardingobjectid_msdyn_workorderservice
msdyn_workorderservice_msdyn_approvals msdyn_approval regardingobjectid_msdyn_workorderservice_msdyn_approval
msdyn_workorderservice_msdyn_bookingalerts msdyn_bookingalert regardingobjectid_msdyn_workorderservice_msdyn_bookingalert
msdyn_workorderservice_PhoneCalls phonecall regardingobjectid_msdyn_workorderservice_phonecall
msdyn_workorderservice_PrincipalObjectAttributeAccesses principalobjectattributeaccess objectid_msdyn_workorderservice
msdyn_workorderservice_ProcessSession processsession regardingobjectid_msdyn_workorderservice
msdyn_workorderservice_QueueItems queueitem objectid_msdyn_workorderservice
msdyn_workorderservice_RecurringAppointmentMasters recurringappointmentmaster regardingobjectid_msdyn_workorderservice_recurringappointmentmaster
msdyn_workorderservice_ServiceAppointments serviceappointment regardingobjectid_msdyn_workorderservice_serviceappointment
msdyn_workorderservice_SharePointDocumentLocations sharepointdocumentlocation regardingobjectid_msdyn_workorderservice
msdyn_workorderservice_SocialActivities socialactivity regardingobjectid_msdyn_workorderservice_socialactivity
msdyn_workorderservice_SyncErrors syncerror regardingobjectid_msdyn_workorderservice
msdyn_workorderservice_Tasks task regardingobjectid_msdyn_workorderservice_task

Operations

The following operations can be used with the msdyn_workorderservice entity type.

Name Binding
GrantAccess Not Bound
IsValidStateTransition Not Bound
ModifyAccess Not Bound
RetrievePrincipalAccess Not Bound
RetrieveSharedPrincipalsAndAccess Not Bound
RevokeAccess Not Bound

Solutions

The following solutions include the msdyn_workorderservice entity type.

Name Description
Field Service Microsoft Dynamics 365 for Field Service allows organizations of any size to deliver intelligent, world class field service, managing all aspects of the end-to-end field service management cycle. Features include scheduling, mobile, asset management, inventory control, customer notifications, and resource utilization controls that help maximize efficiency and minimize costs.

See also