phonetocaseprocess EntityType

Phone To Case Process Business Process Flow

Entity Set Path
[organization URI]/api/data/v9.0/phonetocaseprocesses
Base Type
Display Name
Phone To Case Process
Primary Key
Primary Key Attribute
Operations Supported


Properties represent fields of data stored in the entity.Some properties are read-only.

Name Type Details
activestagestartedon Edm.DateTimeOffset

Date and time when current active stage is started.

Display Name: Active Stage Started On

businessprocessflowinstanceid Edm.Guid

Unique identifier for Phone To Case Process bpf entity instances

Display Name: Phone To Case Process Instance Id

completedon Edm.DateTimeOffset

Date and time when Business Process Flow instance is completed.

Display Name: Completed On

createdon Edm.DateTimeOffset

Date and time when the record was created.

Display Name: Created On

Read Only
duration Edm.Int32

Duration between completed on and started on, used by business process flow.

Display Name: Duration

Read Only
Is Computed
exchangerate Edm.Decimal

Shows the conversion rate of the record's currency. The exchange rate is used to convert all money fields in the record from the local currency to the system's default currency.

Display Name: Exchange Rate

Read Only
importsequencenumber Edm.Int32

Sequence number of the import that created this record.

Display Name: Import Sequence Number

modifiedon Edm.DateTimeOffset

Date and time when the record was modified.

Display Name: Modified On

Read Only
name Edm.String

Process Name.

Display Name: Process Name

overriddencreatedon Edm.DateTimeOffset

Date and time that the record was migrated.

Display Name: Record Created On

statecode Edm.Int32

Shows whether the Delve action record is pending, completed, or tracking.

Display Name: Status

Default Options
Value Label
0 Active
1 Inactive
statuscode Edm.Int32

Select the delve action record status.

Display Name: Status Reason

Default Options
Value Label
1 Active
2 Finished
3 Aborted
timezoneruleversionnumber Edm.Int32

For internal use only.

Display Name: Time Zone Rule Version Number

traversedpath Edm.String

Comma delimited string of process stage ids that represent visited stages of the Business Process Flow instance.

Display Name: Traversed Path

utcconversiontimezonecode Edm.Int32

Time zone code that was in use when the record was created.

Display Name: UTC Conversion Time Zone Code

versionnumber Edm.Int64

Version Number

Display Name: Version Number

Read Only

Lookup Properties

Lookup properties are read-only, computed properties which contain entity primary key Edm.Guid data for one or more corresponding single-valued navigation properties. More information: Lookup properties and Retrieve data about lookup properties.

Name Single-valued navigation property Description
_activestageid_value activestageid

Unique identifier of the active stage for the Business Process Flow instance.

_createdby_value createdbyname

Unique identifier of the user who created the record.

_createdonbehalfby_value createdonbehalfbyname

Unique identifier of the delegate user who created the record.

_incidentid_value incidentid

Unique identifier of the workflow associated to the Business Process Flow instance.

_modifiedby_value modifiedbyname

Unique identifier of the user who modified the record.

_modifiedonbehalfby_value modifiedonbehalfbyname

Unique identifier of the delegate user who modified the record.

_organizationid_value organizationid

Unique identifier for the organization

_processid_value processid

Unique identifier of the workflow associated to the Business Process Flow instance.

_transactioncurrencyid_value transactioncurrencyid

Choose the local currency for the record to make sure budgets are reported in the correct currency.

Single-valued navigation properties

Single-valued navigation properties represent lookup fields where a single entity can be referenced. Each single-valued navigation property has a corresponding partner collection-valued navigation property on the related entity.

Name Type Partner
activestageid processstage processstage_phonetocaseprocess
createdbyname systemuser lk_phonetocaseprocess_createdby
createdonbehalfbyname systemuser lk_phonetocaseprocess_createdonbehalfby
incidentid incident incident_phonetocaseprocess
modifiedbyname systemuser lk_phonetocaseprocess_modifiedby
modifiedonbehalfbyname systemuser lk_phonetocaseprocess_modifiedonbehalfby
organizationid organization organization_phonetocaseprocess
processid workflow workflow_phonetocaseprocess
transactioncurrencyid transactioncurrency transactioncurrency_phonetocaseprocess

Collection-valued navigation properties

Collection-valued navigation properties represent collections of entities which may represent either a one-to-many (1:N) or many-to-many (N:N) relationship between the entities.

Name Type Partner
phonetocaseprocess_AsyncOperations asyncoperation regardingobjectid_phonetocaseprocess
phonetocaseprocess_BulkDeleteFailures bulkdeletefailure regardingobjectid_phonetocaseprocess
phonetocaseprocess_MailboxTrackingFolders mailboxtrackingfolder regardingobjectid_phonetocaseprocess
phonetocaseprocess_PrincipalObjectAttributeAccesses principalobjectattributeaccess objectid_phonetocaseprocess
phonetocaseprocess_ProcessSession processsession regardingobjectid_phonetocaseprocess
PhoneToCaseProcess_SyncErrors syncerror regardingobjectid_PhoneToCaseProcess_syncerror
workflowlogs_phonetocaseprocess workflowlog PhoneToCaseProcess_asyncoperationid


The following solutions include the phonetocaseprocess entity type.

Name Description
Service Dynamics 365 workload for service.
Service Dynamics 365 workload for service.

See also