serviceappointment EntityType

Activity offered by the organization to satisfy its customer's needs. Each service activity includes date, time, duration, and required resources.

Entity Set Path
[organization URI]/api/data/v9.0/serviceappointments
Base Type
activitypointer
Display Name
Service Activity
Primary Key
activityid
Primary Key Attribute
subject
Operations Supported
POST GET PATCH DELETE

Properties

Properties represent fields of data stored in the entity.Some properties are read-only.

Name Type Details
activityadditionalparams Edm.String

Additional information provided by the external application as JSON. For internal use only.

Display Name: Additional Parameters

activityid Edm.Guid

Unique identifier of the activity.

Display Name: Service Activity

activitytypecode Edm.String

Type of activity.

Display Name: Activity Type

Read Only
actualdurationminutes Edm.Int32

Actual duration of the activity in minutes.

Display Name: Actual Duration

actualend Edm.DateTimeOffset

Actual end time of the activity.

Display Name: Actual End

actualstart Edm.DateTimeOffset

Actual start time of the activity.

Display Name: Actual Start

category Edm.String

Type a category to identify the service activity type, such as routine maintenance or service call, to tie the service activity to a business group or function.

Display Name: Category

community Edm.Int32

Shows how contact about the social activity originated, such as from Twitter or Facebook. This field is read-only.

Display Name: Social Channel

Default Options
Value Label
1 Facebook
2 Twitter
0 Other
createdon Edm.DateTimeOffset

Date and time when the activity was created.

Display Name: Date Created

Read Only
deliverylastattemptedon Edm.DateTimeOffset

Date and time when the delivery of the activity was last attempted.

Display Name: Date Delivery Last Attempted

Read Only
deliveryprioritycode Edm.Int32

Priority of delivery of the activity to the email server.

Display Name: Delivery Priority

Default Options
Value Label
0 Low
1 Normal
2 High
description Edm.String

Description of the activity.

Display Name: Description

exchangeitemid Edm.String

The message id of activity which is returned from Exchange Server.

Display Name: Exchange Item ID

exchangerate Edm.Decimal

Exchange rate for the currency associated with the activitypointer with respect to the base currency.

Display Name: Exchange Rate

Read Only
exchangeweblink Edm.String

Shows the web link of Activity of type email.

Display Name: Exchange WebLink

importsequencenumber Edm.Int32

Sequence number of the import that created this record.

Display Name: Import Sequence Number

instancetypecode Edm.Int32

Type of instance of a recurring series.

Display Name: Recurring Instance Type

Read Only
Default Options
Value Label
0 Not Recurring
1 Recurring Master
2 Recurring Instance
3 Recurring Exception
4 Recurring Future Exception
isalldayevent Edm.Boolean

Select whether the service activity is an all-day event to make sure the required resources are scheduled for the full day.

Display Name: All Day Event

Default Options
Value Label
1 Yes
0 No
isbilled Edm.Boolean

Information regarding whether the activity was billed as part of resolving a case.

Display Name: Is Billed

Default Options
Value Label
1 Yes
0 No
ismapiprivate Edm.Boolean

For internal use only.

Display Name: Is Private

Default Options
Value Label
1 Yes
0 No
isregularactivity Edm.Boolean

Information regarding whether the activity is a regular activity type or event type.

Display Name: Is Regular Activity

Read Only
Default Options
Value Label
1 Yes
0 No
isworkflowcreated Edm.Boolean

Information regarding whether the activity was created from a workflow rule.

Display Name: Is Workflow Created

Default Options
Value Label
1 Yes
0 No
lastonholdtime Edm.DateTimeOffset

Contains the date and time stamp of the last on hold time.

Display Name: Last On Hold Time

leftvoicemail Edm.Boolean

Left the voice mail

Display Name: Left Voice Mail

Default Options
Value Label
1 Yes
0 No
location Edm.String

Type the location where the service activity will take place, such as a conference room, customer office, or other venue.

Display Name: Delivery Location

modifiedon Edm.DateTimeOffset

Date and time when activity was last modified.

Display Name: Last Updated

Read Only
onholdtime Edm.Int32

Shows how long, in minutes, that the record was on hold.

Display Name: On Hold Time (Minutes)

Read Only
overriddencreatedon Edm.DateTimeOffset

Date and time that the record was migrated.

Display Name: Record Created On

postponeactivityprocessinguntil Edm.DateTimeOffset

For internal use only.

Display Name: Delay activity processing until

Read Only
prioritycode Edm.Int32

Priority of the activity.

Display Name: Priority

Default Options
Value Label
0 Low
1 Normal
2 High
processid Edm.Guid

Unique identifier of the Process.

Display Name: Process

scheduleddurationminutes Edm.Int32

Scheduled duration of the activity, specified in minutes.

Display Name: Scheduled Duration

scheduledend Edm.DateTimeOffset

Scheduled end time of the activity.

Display Name: Scheduled End

scheduledstart Edm.DateTimeOffset

Scheduled start time of the activity.

Display Name: Scheduled Start

senton Edm.DateTimeOffset

Date and time when the activity was sent.

Display Name: Date Sent

Read Only
seriesid Edm.Guid

Uniqueidentifier specifying the id of recurring series of an instance.

Display Name: Series Id

Read Only
sortdate Edm.DateTimeOffset

Shows the date and time by which the activities are sorted.

Display Name: Sort Date

stageid Edm.Guid

Unique identifier of the Stage.

Display Name: Process Stage

statecode Edm.Int32

Status of the activity.

Display Name: Status

Default Options
Value Label
0 Open
1 Closed
2 Canceled
3 Scheduled
statuscode Edm.Int32

Reason for the status of the activity.

Display Name: Status Reason

Default Options
Value Label
1 Requested
2 Tentative
3 Pending
4 Reserved
6 In Progress
7 Arrived
8 Completed
9 Canceled
10 No Show
subcategory Edm.String

Type a subcategory to identify the service activity type and relate the activity to a specific product, service region, business group, or other function.

Display Name: Sub-Category

subject Edm.String

Subject associated with the activity.

Display Name: Subject

subscriptionid Edm.Guid

For internal use only.

Display Name: Subscription

timezoneruleversionnumber Edm.Int32

For internal use only.

Display Name: Time Zone Rule Version Number

traversedpath Edm.String

For internal use only.

Display Name: Traversed Path

utcconversiontimezonecode Edm.Int32

Time zone code that was in use when the record was created.

Display Name: UTC Conversion Time Zone Code

versionnumber Edm.Int64

Version number of the activity.

Display Name: Version Number

Read Only

Lookup Properties

Lookup properties are read-only, computed properties which contain entity primary key Edm.Guid data for one or more corresponding single-valued navigation properties. More information: Lookup properties and Retrieve data about lookup properties.

Name Single-valued navigation property Description
_createdby_value

Unique identifier of the user who created the activity.

_createdonbehalfby_value

Unique identifier of the delegate user who created the activitypointer.

_modifiedby_value

Unique identifier of user who last modified the activity.

_modifiedonbehalfby_value

Unique identifier of the delegate user who last modified the activitypointer.

_ownerid_value

Unique identifier of the user or team who owns the activity.

_owningbusinessunit_value

Unique identifier of the business unit that owns the activity.

_owningteam_value

Unique identifier of the team that owns the activity.

_owninguser_value

Unique identifier of the user that owns the activity.

_regardingobjectid_value

Unique identifier of the object with which the activity is associated.

_sendermailboxid_value

Unique identifier of the mailbox associated with the sender of the email message.

_serviceid_value

Unique identifier of an associated service.

_siteid_value siteid

Choose the site or location where the service activity will be performed.

_slaid_value

Choose the service level agreement (SLA) that you want to apply to the case record.

_slainvokedid_value

Last SLA that was applied to this case. This field is for internal use only.

_transactioncurrencyid_value

Unique identifier of the currency associated with the activitypointer.

Single-valued navigation properties

Single-valued navigation properties represent lookup fields where a single entity can be referenced. Each single-valued navigation property has a corresponding partner collection-valued navigation property on the related entity.

Name Type Partner
activityid_activitypointer activitypointer activity_pointer_service_appointment
createdby systemuser lk_activitypointer_createdby
createdby_serviceappointment systemuser lk_serviceappointment_createdby
createdonbehalfby systemuser lk_activitypointer_createdonbehalfby
createdonbehalfby_serviceappointment systemuser lk_serviceappointment_createdonbehalfby
modifiedby systemuser lk_activitypointer_modifiedby
modifiedby_serviceappointment systemuser lk_serviceappointment_modifiedby
modifiedonbehalfby systemuser lk_activitypointer_modifiedonbehalfby
modifiedonbehalfby_serviceappointment systemuser lk_serviceappointment_modifiedonbehalfby
ownerid principal owner_activitypointers
ownerid_serviceappointment principal serviceappointment_owner_ownerid
owningbusinessunit businessunit business_unit_activitypointer
owningbusinessunit_serviceappointment businessunit business_unit_service_appointments
owningteam team team_activity
owningteam_serviceappointment team team_service_appointments
owninguser systemuser user_activity
owninguser_serviceappointment systemuser system_user_service_appointments
regardingobjectid_account account Account_ActivityPointers
regardingobjectid_account_serviceappointment account Account_ServiceAppointments
regardingobjectid_bookableresourcebooking bookableresourcebooking bookableresourcebooking_ActivityPointers
regardingobjectid_bookableresourcebooking_serviceappointment bookableresourcebooking bookableresourcebooking_ServiceAppointments
regardingobjectid_bookableresourcebookingheader bookableresourcebookingheader bookableresourcebookingheader_ActivityPointers
regardingobjectid_bookableresourcebookingheader_serviceappointment bookableresourcebookingheader bookableresourcebookingheader_ServiceAppointments
regardingobjectid_bulkoperation bulkoperation BulkOperation_ActivityPointers
regardingobjectid_bulkoperation_serviceappointment bulkoperation bulkoperation_ServiceAppointments
regardingobjectid_campaign campaign Campaign_ActivityPointers
regardingobjectid_campaign_serviceappointment campaign Campaign_ServiceAppointments
regardingobjectid_campaignactivity campaignactivity CampaignActivity_ActivityPointers
regardingobjectid_campaignactivity_serviceappointment campaignactivity campaignactivity_ServiceAppointments
regardingobjectid_contact contact Contact_ActivityPointers
regardingobjectid_contact_serviceappointment contact Contact_ServiceAppointments
regardingobjectid_contract contract Contract_ActivityPointers
regardingobjectid_contract_serviceappointment contract Contract_ServiceAppointments
regardingobjectid_entitlement entitlement entitlement_ActivityPointers
regardingobjectid_entitlement_serviceappointment entitlement entitlement_ServiceAppointments
regardingobjectid_entitlementtemplate entitlementtemplate entitlementtemplate_ActivityPointers
regardingobjectid_entitlementtemplate_serviceappointment entitlementtemplate entitlementtemplate_ServiceAppointments
regardingobjectid_incident incident Incident_ActivityPointers
regardingobjectid_incident_serviceappointment incident Incident_ServiceAppointments
regardingobjectid_invoice invoice Invoice_ActivityPointers
regardingobjectid_invoice_serviceappointment invoice Invoice_ServiceAppointments
regardingobjectid_knowledgearticle knowledgearticle KnowledgeArticle_ActivityPointers
regardingobjectid_knowledgearticle_serviceappointment knowledgearticle KnowledgeArticle_ServiceAppointments
regardingobjectid_knowledgebaserecord knowledgebaserecord KnowledgeBaseRecord_ActivityPointers
regardingobjectid_knowledgebaserecord_serviceappointment knowledgebaserecord KnowledgeBaseRecord_ServiceAppointments
regardingobjectid_lead lead Lead_ActivityPointers
regardingobjectid_lead_serviceappointment lead Lead_ServiceAppointments
regardingobjectid_ms_newsitem ms_newsitem ms_newsitem_ActivityPointers
regardingobjectid_ms_newsitem_serviceappointment ms_newsitem ms_newsitem_ServiceAppointments
regardingobjectid_ms_satori ms_satori ms_satori_ActivityPointers
regardingobjectid_ms_satori_serviceappointment ms_satori ms_satori_ServiceAppointments
regardingobjectid_msdyn_agreement msdyn_agreement msdyn_agreement_ActivityPointers
regardingobjectid_msdyn_agreement_serviceappointment msdyn_agreement msdyn_agreement_ServiceAppointments
regardingobjectid_msdyn_agreementbookingdate msdyn_agreementbookingdate msdyn_agreementbookingdate_ActivityPointers
regardingobjectid_msdyn_agreementbookingdate_serviceappointment msdyn_agreementbookingdate msdyn_agreementbookingdate_ServiceAppointments
regardingobjectid_msdyn_agreementbookingincident msdyn_agreementbookingincident msdyn_agreementbookingincident_ActivityPointers
regardingobjectid_msdyn_agreementbookingincident_serviceappointment msdyn_agreementbookingincident msdyn_agreementbookingincident_ServiceAppointments
regardingobjectid_msdyn_agreementbookingproduct msdyn_agreementbookingproduct msdyn_agreementbookingproduct_ActivityPointers
regardingobjectid_msdyn_agreementbookingproduct_serviceappointment msdyn_agreementbookingproduct msdyn_agreementbookingproduct_ServiceAppointments
regardingobjectid_msdyn_agreementbookingservice msdyn_agreementbookingservice msdyn_agreementbookingservice_ActivityPointers
regardingobjectid_msdyn_agreementbookingservice_serviceappointment msdyn_agreementbookingservice msdyn_agreementbookingservice_ServiceAppointments
regardingobjectid_msdyn_agreementbookingservicetask msdyn_agreementbookingservicetask msdyn_agreementbookingservicetask_ActivityPointers
regardingobjectid_msdyn_agreementbookingservicetask_serviceappointment msdyn_agreementbookingservicetask msdyn_agreementbookingservicetask_ServiceAppointments
regardingobjectid_msdyn_agreementbookingsetup msdyn_agreementbookingsetup msdyn_agreementbookingsetup_ActivityPointers
regardingobjectid_msdyn_agreementbookingsetup_serviceappointment msdyn_agreementbookingsetup msdyn_agreementbookingsetup_ServiceAppointments
regardingobjectid_msdyn_agreementinvoicedate msdyn_agreementinvoicedate msdyn_agreementinvoicedate_ActivityPointers
regardingobjectid_msdyn_agreementinvoicedate_serviceappointment msdyn_agreementinvoicedate msdyn_agreementinvoicedate_ServiceAppointments
regardingobjectid_msdyn_agreementinvoiceproduct msdyn_agreementinvoiceproduct msdyn_agreementinvoiceproduct_ActivityPointers
regardingobjectid_msdyn_agreementinvoiceproduct_serviceappointment msdyn_agreementinvoiceproduct msdyn_agreementinvoiceproduct_ServiceAppointments
regardingobjectid_msdyn_agreementinvoicesetup msdyn_agreementinvoicesetup msdyn_agreementinvoicesetup_ActivityPointers
regardingobjectid_msdyn_agreementinvoicesetup_serviceappointment msdyn_agreementinvoicesetup msdyn_agreementinvoicesetup_ServiceAppointments
regardingobjectid_msdyn_bookingalertstatus msdyn_bookingalertstatus msdyn_bookingalertstatus_ActivityPointers
regardingobjectid_msdyn_bookingalertstatus_serviceappointment msdyn_bookingalertstatus msdyn_bookingalertstatus_ServiceAppointments
regardingobjectid_msdyn_bookingrule msdyn_bookingrule msdyn_bookingrule_ActivityPointers
regardingobjectid_msdyn_bookingrule_serviceappointment msdyn_bookingrule msdyn_bookingrule_ServiceAppointments
regardingobjectid_msdyn_bookingtimestamp msdyn_bookingtimestamp msdyn_bookingtimestamp_ActivityPointers
regardingobjectid_msdyn_bookingtimestamp_serviceappointment msdyn_bookingtimestamp msdyn_bookingtimestamp_ServiceAppointments
regardingobjectid_msdyn_customerasset msdyn_customerasset msdyn_customerasset_ActivityPointers
regardingobjectid_msdyn_customerasset_serviceappointment msdyn_customerasset msdyn_customerasset_ServiceAppointments
regardingobjectid_msdyn_fieldservicesetting msdyn_fieldservicesetting msdyn_fieldservicesetting_ActivityPointers
regardingobjectid_msdyn_fieldservicesetting_serviceappointment msdyn_fieldservicesetting msdyn_fieldservicesetting_ServiceAppointments
regardingobjectid_msdyn_incidenttypecharacteristic msdyn_incidenttypecharacteristic msdyn_incidenttypecharacteristic_ActivityPointers
regardingobjectid_msdyn_incidenttypecharacteristic_serviceappointment msdyn_incidenttypecharacteristic msdyn_incidenttypecharacteristic_ServiceAppointments
regardingobjectid_msdyn_incidenttypeproduct msdyn_incidenttypeproduct msdyn_incidenttypeproduct_ActivityPointers
regardingobjectid_msdyn_incidenttypeproduct_serviceappointment msdyn_incidenttypeproduct msdyn_incidenttypeproduct_ServiceAppointments
regardingobjectid_msdyn_incidenttypeservice msdyn_incidenttypeservice msdyn_incidenttypeservice_ActivityPointers
regardingobjectid_msdyn_incidenttypeservice_serviceappointment msdyn_incidenttypeservice msdyn_incidenttypeservice_ServiceAppointments
regardingobjectid_msdyn_inventoryadjustment msdyn_inventoryadjustment msdyn_inventoryadjustment_ActivityPointers
regardingobjectid_msdyn_inventoryadjustment_serviceappointment msdyn_inventoryadjustment msdyn_inventoryadjustment_ServiceAppointments
regardingobjectid_msdyn_inventoryadjustmentproduct msdyn_inventoryadjustmentproduct msdyn_inventoryadjustmentproduct_ActivityPointers
regardingobjectid_msdyn_inventoryadjustmentproduct_serviceappointment msdyn_inventoryadjustmentproduct msdyn_inventoryadjustmentproduct_ServiceAppointments
regardingobjectid_msdyn_inventoryjournal msdyn_inventoryjournal msdyn_inventoryjournal_ActivityPointers
regardingobjectid_msdyn_inventoryjournal_serviceappointment msdyn_inventoryjournal msdyn_inventoryjournal_ServiceAppointments
regardingobjectid_msdyn_inventorytransfer msdyn_inventorytransfer msdyn_inventorytransfer_ActivityPointers
regardingobjectid_msdyn_inventorytransfer_serviceappointment msdyn_inventorytransfer msdyn_inventorytransfer_ServiceAppointments
regardingobjectid_msdyn_payment msdyn_payment msdyn_payment_ActivityPointers
regardingobjectid_msdyn_payment_serviceappointment msdyn_payment msdyn_payment_ServiceAppointments
regardingobjectid_msdyn_paymentdetail msdyn_paymentdetail msdyn_paymentdetail_ActivityPointers
regardingobjectid_msdyn_paymentdetail_serviceappointment msdyn_paymentdetail msdyn_paymentdetail_ServiceAppointments
regardingobjectid_msdyn_paymentmethod msdyn_paymentmethod msdyn_paymentmethod_ActivityPointers
regardingobjectid_msdyn_paymentmethod_serviceappointment msdyn_paymentmethod msdyn_paymentmethod_ServiceAppointments
regardingobjectid_msdyn_paymentterm msdyn_paymentterm msdyn_paymentterm_ActivityPointers
regardingobjectid_msdyn_paymentterm_serviceappointment msdyn_paymentterm msdyn_paymentterm_ServiceAppointments
regardingobjectid_msdyn_postalbum msdyn_postalbum msdyn_postalbum_ActivityPointers
regardingobjectid_msdyn_postalbum_serviceappointment msdyn_postalbum msdyn_postalbum_ServiceAppointments
regardingobjectid_msdyn_postalcode msdyn_postalcode msdyn_postalcode_ActivityPointers
regardingobjectid_msdyn_postalcode_serviceappointment msdyn_postalcode msdyn_postalcode_ServiceAppointments
regardingobjectid_msdyn_processnotes msdyn_processnotes msdyn_processnotes_ActivityPointers
regardingobjectid_msdyn_processnotes_serviceappointment msdyn_processnotes msdyn_processnotes_ServiceAppointments
regardingobjectid_msdyn_productinventory msdyn_productinventory msdyn_productinventory_ActivityPointers
regardingobjectid_msdyn_productinventory_serviceappointment msdyn_productinventory msdyn_productinventory_ServiceAppointments
regardingobjectid_msdyn_projectteam msdyn_projectteam msdyn_projectteam_ActivityPointers
regardingobjectid_msdyn_projectteam_serviceappointment msdyn_projectteam msdyn_projectteam_ServiceAppointments
regardingobjectid_msdyn_purchaseorder msdyn_purchaseorder msdyn_purchaseorder_ActivityPointers
regardingobjectid_msdyn_purchaseorder_serviceappointment msdyn_purchaseorder msdyn_purchaseorder_ServiceAppointments
regardingobjectid_msdyn_purchaseorderbill msdyn_purchaseorderbill msdyn_purchaseorderbill_ActivityPointers
regardingobjectid_msdyn_purchaseorderbill_serviceappointment msdyn_purchaseorderbill msdyn_purchaseorderbill_ServiceAppointments
regardingobjectid_msdyn_purchaseorderproduct msdyn_purchaseorderproduct msdyn_purchaseorderproduct_ActivityPointers
regardingobjectid_msdyn_purchaseorderproduct_serviceappointment msdyn_purchaseorderproduct msdyn_purchaseorderproduct_ServiceAppointments
regardingobjectid_msdyn_purchaseorderreceipt msdyn_purchaseorderreceipt msdyn_purchaseorderreceipt_ActivityPointers
regardingobjectid_msdyn_purchaseorderreceipt_serviceappointment msdyn_purchaseorderreceipt msdyn_purchaseorderreceipt_ServiceAppointments
regardingobjectid_msdyn_purchaseorderreceiptproduct msdyn_purchaseorderreceiptproduct msdyn_purchaseorderreceiptproduct_ActivityPointers
regardingobjectid_msdyn_purchaseorderreceiptproduct_serviceappointment msdyn_purchaseorderreceiptproduct msdyn_purchaseorderreceiptproduct_ServiceAppointments
regardingobjectid_msdyn_purchaseordersubstatus msdyn_purchaseordersubstatus msdyn_purchaseordersubstatus_ActivityPointers
regardingobjectid_msdyn_purchaseordersubstatus_serviceappointment msdyn_purchaseordersubstatus msdyn_purchaseordersubstatus_ServiceAppointments
regardingobjectid_msdyn_quotebookingincident msdyn_quotebookingincident msdyn_quotebookingincident_ActivityPointers
regardingobjectid_msdyn_quotebookingincident_serviceappointment msdyn_quotebookingincident msdyn_quotebookingincident_ServiceAppointments
regardingobjectid_msdyn_quotebookingproduct msdyn_quotebookingproduct msdyn_quotebookingproduct_ActivityPointers
regardingobjectid_msdyn_quotebookingproduct_serviceappointment msdyn_quotebookingproduct msdyn_quotebookingproduct_ServiceAppointments
regardingobjectid_msdyn_quotebookingservice msdyn_quotebookingservice msdyn_quotebookingservice_ActivityPointers
regardingobjectid_msdyn_quotebookingservice_serviceappointment msdyn_quotebookingservice msdyn_quotebookingservice_ServiceAppointments
regardingobjectid_msdyn_quotebookingservicetask msdyn_quotebookingservicetask msdyn_quotebookingservicetask_ActivityPointers
regardingobjectid_msdyn_quotebookingservicetask_serviceappointment msdyn_quotebookingservicetask msdyn_quotebookingservicetask_ServiceAppointments
regardingobjectid_msdyn_resourceterritory msdyn_resourceterritory msdyn_resourceterritory_ActivityPointers
regardingobjectid_msdyn_resourceterritory_serviceappointment msdyn_resourceterritory msdyn_resourceterritory_ServiceAppointments
regardingobjectid_msdyn_rma msdyn_rma msdyn_rma_ActivityPointers
regardingobjectid_msdyn_rma_serviceappointment msdyn_rma msdyn_rma_ServiceAppointments
regardingobjectid_msdyn_rmaproduct msdyn_rmaproduct msdyn_rmaproduct_ActivityPointers
regardingobjectid_msdyn_rmaproduct_serviceappointment msdyn_rmaproduct msdyn_rmaproduct_ServiceAppointments
regardingobjectid_msdyn_rmareceipt msdyn_rmareceipt msdyn_rmareceipt_ActivityPointers
regardingobjectid_msdyn_rmareceipt_serviceappointment msdyn_rmareceipt msdyn_rmareceipt_ServiceAppointments
regardingobjectid_msdyn_rmareceiptproduct msdyn_rmareceiptproduct msdyn_rmareceiptproduct_ActivityPointers
regardingobjectid_msdyn_rmareceiptproduct_serviceappointment msdyn_rmareceiptproduct msdyn_rmareceiptproduct_ServiceAppointments
regardingobjectid_msdyn_rmasubstatus msdyn_rmasubstatus msdyn_rmasubstatus_ActivityPointers
regardingobjectid_msdyn_rmasubstatus_serviceappointment msdyn_rmasubstatus msdyn_rmasubstatus_ServiceAppointments
regardingobjectid_msdyn_rtv msdyn_rtv msdyn_rtv_ActivityPointers
regardingobjectid_msdyn_rtv_serviceappointment msdyn_rtv msdyn_rtv_ServiceAppointments
regardingobjectid_msdyn_rtvproduct msdyn_rtvproduct msdyn_rtvproduct_ActivityPointers
regardingobjectid_msdyn_rtvproduct_serviceappointment msdyn_rtvproduct msdyn_rtvproduct_ServiceAppointments
regardingobjectid_msdyn_rtvsubstatus msdyn_rtvsubstatus msdyn_rtvsubstatus_ActivityPointers
regardingobjectid_msdyn_rtvsubstatus_serviceappointment msdyn_rtvsubstatus msdyn_rtvsubstatus_ServiceAppointments
regardingobjectid_msdyn_shipvia msdyn_shipvia msdyn_shipvia_ActivityPointers
regardingobjectid_msdyn_shipvia_serviceappointment msdyn_shipvia msdyn_shipvia_ServiceAppointments
regardingobjectid_msdyn_systemuserschedulersetting msdyn_systemuserschedulersetting msdyn_systemuserschedulersetting_ActivityPointers
regardingobjectid_msdyn_systemuserschedulersetting_serviceappointment msdyn_systemuserschedulersetting msdyn_systemuserschedulersetting_ServiceAppointments
regardingobjectid_msdyn_timegroup msdyn_timegroup msdyn_timegroup_ActivityPointers
regardingobjectid_msdyn_timegroup_serviceappointment msdyn_timegroup msdyn_timegroup_ServiceAppointments
regardingobjectid_msdyn_timegroupdetail msdyn_timegroupdetail msdyn_timegroupdetail_ActivityPointers
regardingobjectid_msdyn_timegroupdetail_serviceappointment msdyn_timegroupdetail msdyn_timegroupdetail_ServiceAppointments
regardingobjectid_msdyn_timeoffrequest msdyn_timeoffrequest msdyn_timeoffrequest_ActivityPointers
regardingobjectid_msdyn_timeoffrequest_serviceappointment msdyn_timeoffrequest msdyn_timeoffrequest_ServiceAppointments
regardingobjectid_msdyn_warehouse msdyn_warehouse msdyn_warehouse_ActivityPointers
regardingobjectid_msdyn_warehouse_serviceappointment msdyn_warehouse msdyn_warehouse_ServiceAppointments
regardingobjectid_msdyn_workorder msdyn_workorder msdyn_workorder_ActivityPointers
regardingobjectid_msdyn_workorder_serviceappointment msdyn_workorder msdyn_workorder_ServiceAppointments
regardingobjectid_msdyn_workordercharacteristic msdyn_workordercharacteristic msdyn_workordercharacteristic_ActivityPointers
regardingobjectid_msdyn_workordercharacteristic_serviceappointment msdyn_workordercharacteristic msdyn_workordercharacteristic_ServiceAppointments
regardingobjectid_msdyn_workorderincident msdyn_workorderincident msdyn_workorderincident_ActivityPointers
regardingobjectid_msdyn_workorderincident_serviceappointment msdyn_workorderincident msdyn_workorderincident_ServiceAppointments
regardingobjectid_msdyn_workorderproduct msdyn_workorderproduct msdyn_workorderproduct_ActivityPointers
regardingobjectid_msdyn_workorderproduct_serviceappointment msdyn_workorderproduct msdyn_workorderproduct_ServiceAppointments
regardingobjectid_msdyn_workorderresourcerestriction msdyn_workorderresourcerestriction msdyn_workorderresourcerestriction_ActivityPointers
regardingobjectid_msdyn_workorderresourcerestriction_serviceappointment msdyn_workorderresourcerestriction msdyn_workorderresourcerestriction_ServiceAppointments
regardingobjectid_msdyn_workorderservice msdyn_workorderservice msdyn_workorderservice_ActivityPointers
regardingobjectid_msdyn_workorderservice_serviceappointment msdyn_workorderservice msdyn_workorderservice_ServiceAppointments
regardingobjectid_msdyn_workorderservicetask msdyn_workorderservicetask msdyn_workorderservicetask_ActivityPointers
regardingobjectid_msdyn_workorderservicetask_serviceappointment msdyn_workorderservicetask msdyn_workorderservicetask_ServiceAppointments
regardingobjectid_new_interactionforemail interactionforemail new_interactionforemail_ActivityPointers
regardingobjectid_new_interactionforemail_serviceappointment interactionforemail interactionforemail_ServiceAppointments
regardingobjectid_opportunity opportunity Opportunity_ActivityPointers
regardingobjectid_opportunity_serviceappointment opportunity Opportunity_ServiceAppointments
regardingobjectid_quote quote Quote_ActivityPointers
regardingobjectid_quote_serviceappointment quote Quote_ServiceAppointments
regardingobjectid_salesorder salesorder SalesOrder_ActivityPointers
regardingobjectid_salesorder_serviceappointment salesorder SalesOrder_ServiceAppointments
regardingobjectid_site site site_ActivityPointers
regardingobjectid_site_serviceappointment site site_ServiceAppointments
sendermailboxid mailbox activitypointer_sendermailboxid_mailbox
sendermailboxid_serviceappointment mailbox serviceappointment_mailbox_sendermailboxid
serviceid service service_activity_pointers
serviceid_serviceappointment service service_service_appointments
siteid site site_service_appointments
sla_activitypointer_sla sla manualsla_activitypointer
SLAId sla manualsla_serviceappointment
slainvokedid_activitypointer_sla sla sla_activitypointer
slainvokedid_serviceappointment_sla sla sla_serviceappointment
transactioncurrencyid transactioncurrency TransactionCurrency_ActivityPointer
transactioncurrencyid_serviceappointment transactioncurrency TransactionCurrency_ServiceAppointment

Collection-valued navigation properties

Collection-valued navigation properties represent collections of entities which may represent either a one-to-many (1:N) or many-to-many (N:N) relationship between the entities.

Name Type Partner
activity_campaignresponse campaignresponse originatingactivityid_activitypointer
activity_pointer_activity_mime_attachment activitymimeattachment objectid_activitypointer
activity_pointer_appointment appointment activityid_activitypointer
activity_pointer_BulkOperation bulkoperation activityid_activitypointer
activity_pointer_BulkOperation_logs bulkoperationlog bulkoperationid_activitypointer
activity_pointer_campaignactivity campaignactivity activityid_activitypointer
activity_pointer_campaignresponse campaignresponse activityid_activitypointer
activity_pointer_email email activityid_activitypointer
activity_pointer_fax fax activityid_activitypointer
activity_pointer_incident_resolution incidentresolution activityid_activitypointer
activity_pointer_letter letter activityid_activitypointer
activity_pointer_msdyn_approval msdyn_approval activityid_msdyn_approval
activity_pointer_msdyn_bookingalert msdyn_bookingalert activityid_msdyn_bookingalert
activity_pointer_opportunity_close opportunityclose activityid_activitypointer
activity_pointer_order_close orderclose activityid_activitypointer
activity_pointer_phonecall phonecall activityid_activitypointer
activity_pointer_quote_close quoteclose activityid_activitypointer
activity_pointer_recurrencerule recurrencerule objectid
activity_pointer_recurringappointmentmaster recurringappointmentmaster activityid_activitypointer
activity_pointer_service_appointment serviceappointment activityid_activitypointer
activity_pointer_socialactivity socialactivity activityid_activitypointer
activity_pointer_task task activityid_activitypointer
activitypointer_activity_parties activityparty activityid_activitypointer
ActivityPointer_AsyncOperations asyncoperation regardingobjectid_activitypointer
ActivityPointer_BulkDeleteFailures bulkdeletefailure regardingobjectid_activitypointer
ActivityPointer_CampaignActivityItems campaignactivityitem campaignactivityid
activitypointer_connections1 connection record1id_activitypointer
activitypointer_connections2 connection record2id_activitypointer
ActivityPointer_QueueItem queueitem objectid_activitypointer
CampaignResponse_ServiceAppointments campaignresponse originatingactivityid_serviceappointment_campaignresponse
CreatedActivity_BulkOperationLogs bulkoperationlog createdobjectid_activitypointer
serviceappointment_actioncard actioncard regardingobjectid_serviceappointment_actioncard
serviceappointment_activity_parties activityparty activityid_serviceappointment
ServiceAppointment_Annotation annotation objectid_serviceappointment
ServiceAppointment_AsyncOperations asyncoperation regardingobjectid_serviceappointment
ServiceAppointment_BulkDeleteFailures bulkdeletefailure regardingobjectid_serviceappointment
serviceappointment_connections1 connection record1id_serviceappointment
serviceappointment_connections2 connection record2id_serviceappointment
serviceappointment_MailboxTrackingFolders mailboxtrackingfolder regardingobjectid_serviceappointment
serviceappointment_principalobjectattributeaccess principalobjectattributeaccess objectid_serviceappointment
ServiceAppointment_ProcessSessions processsession regardingobjectid_serviceappointment
ServiceAppointment_QueueItem queueitem objectid_serviceappointment
ServiceAppointment_SyncErrors syncerror regardingobjectid_serviceappointment_syncerror
slakpiinstance_activitypointer slakpiinstance regarding_activitypointer
slakpiinstance_serviceappointment slakpiinstance regarding_serviceappointment

Operations

The following operations can be used with the serviceappointment entity type.

Name Binding
Book Not Bound
GrantAccess Not Bound
ModifyAccess Not Bound
Reschedule Not Bound
RetrievePrincipalAccess Not Bound
RetrieveSharedPrincipalsAndAccess Not Bound
RevokeAccess Not Bound
Validate Not Bound
ValidateSavedQuery Not Bound

Solutions

The following solutions include the serviceappointment entity type.

Name Description
Service Dynamics 365 workload for service.

See also