Dynamics 365 Channel Integration Framework guide

Get started Dynamics 365 Channel Integration Framework overview Architecture overview of Dynamics 365 Channel Integration Framework System requirements of Dynamics 365 Channel Integration Framework	Download Get Dynamics 365 Channel Integration Framework Onboard to Version 2.0 flight Download sample code for softphone integration using Dynamics 365 Channel Integration Framework version 2.0 Download sample code for softphone integration using Dynamics 365 Channel Integration Framework version 1.0
Templates Manage session templates Manage application tab templates Manage notification templates Use automation dictionary to pass data parameter keys Associate templates with scenarios	Channel Analytics Channel Analytics
Integrate Integration with multi-session experiences	Support for multiple providers Support for multiple providers
How to Configure a channel provider for your organization Build a simple communication widget Search and open records on an incoming conversation Enable outbound communication (ClickTOAct) Add a Dynamics 365 Channel Integration Framework solution as a dependent solution Authenticate channel users to the channel (widget) Pass Dynamics 365 URL to widget library	JavaScript API Reference Microsoft.CIFramework Client-side events Entity reference
FAQs Frequently asked questions	Related apps & framework Customer Service Hub Help Omnichannel for Customer Service Guide Unified Service Desk Guide

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