Microsoft Dynamics 365 Customer Engagement (on-premises) language support

This section describes the supported configurations for different language versions of a Dynamics 365 for Customer Engagement system. It doesn’t include information about Microsoft Dynamics 365 Language Pack support, but instead explains the supported configurations for the base-language versions. For more information about Microsoft Dynamics 365 Language Pack, see Install and deploy a Language Pack.

Microsoft Dynamics 365 Server language requirements

The following requirements must be met when you run Dynamics 365 Server with applications such as SQL Server. Note that all available Customer Engagement languages are supported.

Dynamics 365 for Customer Engagement product Requirement
Dynamics 365 Server The base language of Windows Server, SQL Server, Microsoft .NET Framework, MDAC, and MSXML must be either the same language as Dynamics 365 Server or English. If an application isn’t available in a certain language, the English version can be used.
Dynamics 365 for Outlook The base language of Windows Server, SQL Server 2008 Express Edition, Internet Explorer, Microsoft Office, Microsoft .NET Framework, MDAC, and MSXML don’t have to be the same language as Dynamics 365 for Outlook.

Each client stack in a single deployment can be in a different language.
Dynamics 365 Server and Microsoft Dynamics 365 for Outlook The base language version of Dynamics 365 Server must match that of Dynamics 365 for Outlook.

For example, there can’t be some users who run the German version of Dynamics 365 for Outlook while other users run the English version. For this scenario, we recommend provisioning the appropriate Microsoft Dynamics 365 Language Pack.

For example, you could have the following configuration with German as the base language for all programs:

  • Dynamics 365 Server

  • Windows Server

  • SQL Server

  • Microsoft Exchange Server

  • MSXML

  • .NET Framework

As another example, you could have Dynamics 365 Server with Swedish as its base language, and it could be configured with the following applications that have English as their base language:

  • Windows Server

  • SQL Server

  • Microsoft Exchange Server

  • MSXML

  • .NET Framework

See also

Microsoft Dynamics 365 Customer Engagement (on-premises) system requirements and required technologies
User Guide (Dynamics 365 for phones and tablets)