Azure extensions for Dynamics 365 Customer Engagement (on-premises)

10/31/2017
2 minutes to read

Dynamics 365 for Customer Engagement supports integration with Azure. Developers can register plug-ins with Dynamics 365 Customer Engagement (on-premises) that can pass run-time message data, known as the execution context, to one or more Azure solutions in the cloud. This is especially important for Dynamics 365 for Customer Engagement because Azure is one of two supported solutions for communicating run-time context obtained in a plug-in to external line-of-business (LOB) applications. The other solution is the external custom endpoint access capability from a plug-in registered in the sandbox.

The Azure Service Bus provides a secure communication channel for Dynamics 365 Customer Engagement (on-premises) run-time data to external line of business applications. This capability is especially useful in keeping disparate Dynamics 365 Customer Engagement (on-premises) system or other Customer Engagement server synchronized with Dynamics 365 Customer Engagement (on-premises) business data changes.