EntitlementTemplate Entity Reference
Contains predefined customer support terms that can be used to created entitlements for customers.
Added by: Service Solution
Messages
| Message | Web API Operation | SDK Assembly |
|---|---|---|
| Create | POST [org URI]/api/data/v9.0/entitlementtemplates See Create |
CreateRequest or Create |
| Delete | DELETE [org URI]/api/data/v9.0/entitlementtemplates(entitlementtemplateid) See Delete |
DeleteRequest or Delete |
| Retrieve | GET [org URI]/api/data/v9.0/entitlementtemplates(entitlementtemplateid) See Retrieve |
RetrieveRequest or Retrieve |
| RetrieveMultiple | GET [org URI]/api/data/v9.0/entitlementtemplates See Query Data |
RetrieveMultipleRequest or RetrieveMultiple |
| Update | PATCH [org URI]/api/data/v9.0/entitlementtemplates(entitlementtemplateid) See Update |
UpdateRequest or Update |
Entity Properties
| Property | Value |
|---|---|
| CollectionSchemaName | EntitlementTemplates |
| DisplayCollectionName | Entitlement Templates |
| DisplayName | Entitlement Template |
| EntitySetName | entitlementtemplates |
| IsBPFEntity | False |
| LogicalCollectionName | entitlementtemplates |
| LogicalName | entitlementtemplate |
| OwnershipType | OrganizationOwned |
| PrimaryIdAttribute | entitlementtemplateid |
| PrimaryNameAttribute | name |
| SchemaName | EntitlementTemplate |
Writable attributes
These attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.
- AllocationTypeCode
- DecreaseRemainingOn
- Description
- EndDate
- EntitlementTemplateId
- entitytype
- ImportSequenceNumber
- KbAccessLevel
- Name
- OverriddenCreatedOn
- RestrictCaseCreation
- SLAId
- StartDate
- TimeZoneRuleVersionNumber
- TotalTerms
- TransactionCurrencyId
- UTCConversionTimeZoneCode
AllocationTypeCode
| Property | Value |
|---|---|
| Description | Select whether the entitlement allocation is based on number of cases or number of hours. |
| DisplayName | Allocation Type |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | allocationtypecode |
| RequiredLevel | None |
| Type | Picklist |
AllocationTypeCode Options
| Value | Label |
|---|---|
| 0 | Number of cases |
| 1 | Number of hours |
DecreaseRemainingOn
| Property | Value |
|---|---|
| Description | Information about whether to decrease the remaining terms when the case is created or when it is resolved |
| DisplayName | Decrease Remaining On |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | decreaseremainingon |
| RequiredLevel | None |
| Type | Picklist |
DecreaseRemainingOn Options
| Value | Label |
|---|---|
| 0 | Case Resolution |
| 1 | Case Creation |
Description
| Property | Value |
|---|---|
| Description | Type additional information to describe the account, such as an excerpt from the company's website. |
| DisplayName | Description |
| Format | TextArea |
| IsLocalizable | False |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | description |
| MaxLength | 2000 |
| RequiredLevel | None |
| Type | Memo |
EndDate
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Enter the date and time when the entitlement ends. |
| DisplayName | End Date |
| Format | DateOnly |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | enddate |
| RequiredLevel | None |
| Type | DateTime |
EntitlementTemplateId
| Property | Value |
|---|---|
| Description | Unique identifier for entity instances |
| DisplayName | Entitlement Template |
| IsValidForForm | False |
| IsValidForRead | True |
| IsValidForUpdate | False |
| LogicalName | entitlementtemplateid |
| RequiredLevel | SystemRequired |
| Type | Uniqueidentifier |
entitytype
Added by: Service Patch Solution
| Property | Value |
|---|---|
| Description | Entity type for which the entitlement template applies |
| DisplayName | Entity Type |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | entitytype |
| RequiredLevel | ApplicationRequired |
| Type | Picklist |
entitytype Options
| Value | Label |
|---|---|
| 0 | Case |
| 192350000 | Work Order |
ImportSequenceNumber
| Property | Value |
|---|---|
| Description | Sequence number of the import that created this record. |
| DisplayName | Import Sequence Number |
| Format | None |
| IsValidForForm | False |
| IsValidForRead | True |
| IsValidForUpdate | False |
| LogicalName | importsequencenumber |
| MaxValue | 2147483647 |
| MinValue | -2147483648 |
| RequiredLevel | None |
| Type | Integer |
KbAccessLevel
| Property | Value |
|---|---|
| Description | Select the access someone will have to the knowledge base on the portal. |
| DisplayName | KB Access Level |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | kbaccesslevel |
| RequiredLevel | None |
| Type | Picklist |
KbAccessLevel Options
| Value | Label |
|---|---|
| 0 | Standard |
| 1 | Premium |
| 2 | None |
Name
| Property | Value |
|---|---|
| Description | Type a descriptive name for the entitlement template. |
| DisplayName | Entitlement Template Name |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | name |
| MaxLength | 100 |
| RequiredLevel | ApplicationRequired |
| Type | String |
OverriddenCreatedOn
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Date and time that the record was migrated. |
| DisplayName | Record Created On |
| Format | DateOnly |
| IsValidForForm | False |
| IsValidForRead | True |
| IsValidForUpdate | False |
| LogicalName | overriddencreatedon |
| RequiredLevel | None |
| Type | DateTime |
RestrictCaseCreation
| Property | Value |
|---|---|
| Description | Tells whether case creation is restricted based on entitlement terms. |
| DisplayName | Restrict By Entitlement Terms |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | restrictcasecreation |
| RequiredLevel | None |
| Type | Boolean |
RestrictCaseCreation Options
| Value | Label |
|---|---|
| 1 | Yes |
| 0 | No |
DefaultValue: False
SLAId
| Property | Value |
|---|---|
| Description | Choose the service level agreement (SLA) associated with the entitlement. |
| DisplayName | SLA |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | slaid |
| RequiredLevel | None |
| Targets | sla |
| Type | Lookup |
StartDate
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Enter the date and time when the entitlement begins. |
| DisplayName | Start Date |
| Format | DateOnly |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | startdate |
| RequiredLevel | None |
| Type | DateTime |
TimeZoneRuleVersionNumber
| Property | Value |
|---|---|
| Description | For internal use only. |
| DisplayName | Time Zone Rule Version Number |
| Format | None |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | timezoneruleversionnumber |
| MaxValue | 2147483647 |
| MinValue | -1 |
| RequiredLevel | None |
| Type | Integer |
TotalTerms
| Property | Value |
|---|---|
| Description | Type the total number of entitlement terms. |
| DisplayName | Total Terms |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | totalterms |
| MaxValue | 100000000000 |
| MinValue | 0 |
| Precision | 2 |
| RequiredLevel | None |
| Type | Decimal |
TransactionCurrencyId
| Property | Value |
|---|---|
| Description | Unique identifier of the currency associated with the contact. |
| DisplayName | Currency |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | transactioncurrencyid |
| RequiredLevel | None |
| Targets | transactioncurrency |
| Type | Lookup |
UTCConversionTimeZoneCode
| Property | Value |
|---|---|
| Description | Time zone code that was in use when the record was created. |
| DisplayName | UTC Conversion Time Zone Code |
| Format | None |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | utcconversiontimezonecode |
| MaxValue | 2147483647 |
| MinValue | -1 |
| RequiredLevel | None |
| Type | Integer |
Read-only attributes
These attributes return false for both IsValidForCreate or IsValidForUpdate. Listed by SchemaName.
- CreatedBy
- CreatedByName
- CreatedByYomiName
- CreatedOn
- CreatedOnBehalfBy
- CreatedOnBehalfByName
- CreatedOnBehalfByYomiName
- ExchangeRate
- ModifiedBy
- ModifiedByName
- ModifiedByYomiName
- ModifiedOn
- ModifiedOnBehalfBy
- ModifiedOnBehalfByName
- ModifiedOnBehalfByYomiName
- OrganizationId
- OrganizationIdName
- SLAIdName
- TransactionCurrencyIdName
- VersionNumber
CreatedBy
| Property | Value |
|---|---|
| Description | Unique identifier of the user who created the record. |
| DisplayName | Created By |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | createdby |
| RequiredLevel | None |
| Targets | systemuser |
| Type | Lookup |
CreatedByName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | createdbyname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
CreatedByYomiName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | createdbyyominame |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
CreatedOn
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Date and time when the record was created. |
| DisplayName | Created On |
| Format | DateAndTime |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | createdon |
| RequiredLevel | None |
| Type | DateTime |
CreatedOnBehalfBy
| Property | Value |
|---|---|
| Description | Unique identifier of the delegate user who created the record. |
| DisplayName | Created By (Delegate) |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | createdonbehalfby |
| RequiredLevel | None |
| Targets | systemuser |
| Type | Lookup |
CreatedOnBehalfByName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | createdonbehalfbyname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
CreatedOnBehalfByYomiName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | createdonbehalfbyyominame |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
ExchangeRate
| Property | Value |
|---|---|
| Description | Exchange rate for the currency associated with the contact with respect to the base currency. |
| DisplayName | Exchange Rate |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | exchangerate |
| MaxValue | 100000000000 |
| MinValue | 0.0000000001 |
| Precision | 10 |
| RequiredLevel | None |
| Type | Decimal |
ModifiedBy
| Property | Value |
|---|---|
| Description | Unique identifier of the user who modified the record. |
| DisplayName | Modified By |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | modifiedby |
| RequiredLevel | None |
| Targets | systemuser |
| Type | Lookup |
ModifiedByName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | modifiedbyname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
ModifiedByYomiName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | modifiedbyyominame |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
ModifiedOn
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Date and time when the record was modified. |
| DisplayName | Modified On |
| Format | DateAndTime |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | modifiedon |
| RequiredLevel | None |
| Type | DateTime |
ModifiedOnBehalfBy
| Property | Value |
|---|---|
| Description | Unique identifier of the delegate user who modified the record. |
| DisplayName | Modified By (Delegate) |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | modifiedonbehalfby |
| RequiredLevel | None |
| Targets | systemuser |
| Type | Lookup |
ModifiedOnBehalfByName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | modifiedonbehalfbyname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
ModifiedOnBehalfByYomiName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | modifiedonbehalfbyyominame |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
OrganizationId
| Property | Value |
|---|---|
| Description | Unique identifier for the organization |
| DisplayName | Organization Id |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | organizationid |
| RequiredLevel | SystemRequired |
| Targets | organization |
| Type | Lookup |
OrganizationIdName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | organizationidname |
| MaxLength | 100 |
| RequiredLevel | SystemRequired |
| Type | String |
SLAIdName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | slaidname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
TransactionCurrencyIdName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | transactioncurrencyidname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
VersionNumber
| Property | Value |
|---|---|
| Description | Version Number |
| DisplayName | Version Number |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | versionnumber |
| MaxValue | 9223372036854775807 |
| MinValue | -9223372036854775808 |
| RequiredLevel | None |
| Type | BigInt |
One-To-Many Relationships
Listed by SchemaName.
- entitlementtemplate_ActivityPointers
- EntitlementTemplate_SyncErrors
- entitlementtemplate_AsyncOperations
- EntitlementTemplate_MailboxTrackingFolder
- entitlementtemplate_ProcessSession
- entitlementtemplate_BulkDeleteFailures
- entitlementtemplate_PrincipalObjectAttributeAccesses
- entitlementtemplate_Appointments
- entitlementtemplate_Emails
- entitlementtemplate_Faxes
- entitlementtemplate_Letters
- entitlementtemplate_PhoneCalls
- entitlementtemplate_Tasks
- entitlementtemplate_RecurringAppointmentMasters
- entitlementtemplate_SocialActivities
- entitlementtemplate_Annotations
- entitlementtemplate_IncidentResolutions
- entitlementtemplate_ServiceAppointments
- entitlementtemplateid_RelationShip
- entitlementtemplate_entitlementchannel_entitlementtemplateid
- entitlementtemplate_DuplicateMatchingRecord
- entitlementtemplate_DuplicateBaseRecord
- entitlementtemplate_OpportunityCloses
- entitlementtemplate_OrderCloses
- entitlementtemplate_QuoteCloses
- entitlementtemplate_msdyn_bookingalerts
- entitlementtemplate_msdyn_approvals
entitlementtemplate_ActivityPointers
Added by: System Solution Solution
Same as activitypointer entity entitlementtemplate_ActivityPointers Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | activitypointer |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | entitlementtemplate_ActivityPointers |
| AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
EntitlementTemplate_SyncErrors
Added by: System Solution Solution
Same as syncerror entity EntitlementTemplate_SyncErrors Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | syncerror |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | EntitlementTemplate_SyncErrors |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: Cascade Delete: Cascade Merge: Cascade Reparent: Cascade Share: Cascade Unshare: Cascade |
entitlementtemplate_AsyncOperations
Added by: System Solution Solution
Same as asyncoperation entity entitlementtemplate_AsyncOperations Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | asyncoperation |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | False |
| ReferencedEntityNavigationPropertyName | entitlementtemplate_AsyncOperations |
| AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
EntitlementTemplate_MailboxTrackingFolder
Added by: System Solution Solution
Same as mailboxtrackingfolder entity EntitlementTemplate_MailboxTrackingFolder Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | mailboxtrackingfolder |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | EntitlementTemplate_MailboxTrackingFolder |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: Cascade Delete: Cascade Merge: Cascade Reparent: Cascade Share: Cascade Unshare: Cascade |
entitlementtemplate_ProcessSession
Added by: System Solution Solution
Same as processsession entity entitlementtemplate_ProcessSession Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | processsession |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | entitlementtemplate_ProcessSession |
| AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
entitlementtemplate_BulkDeleteFailures
Added by: System Solution Solution
Same as bulkdeletefailure entity entitlementtemplate_BulkDeleteFailures Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | bulkdeletefailure |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | False |
| ReferencedEntityNavigationPropertyName | entitlementtemplate_BulkDeleteFailures |
| AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
entitlementtemplate_PrincipalObjectAttributeAccesses
Added by: System Solution Solution
Same as principalobjectattributeaccess entity entitlementtemplate_PrincipalObjectAttributeAccesses Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | principalobjectattributeaccess |
| ReferencingAttribute | objectid |
| IsHierarchical | False |
| IsCustomizable | False |
| ReferencedEntityNavigationPropertyName | entitlementtemplate_PrincipalObjectAttributeAccesses |
| AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
entitlementtemplate_Appointments
Added by: System Solution Solution
Same as appointment entity entitlementtemplate_Appointments Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | appointment |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | entitlementtemplate_Appointments |
| AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: |
| CascadeConfiguration | Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: Cascade Share: Cascade Unshare: Cascade |
entitlementtemplate_Emails
Added by: System Solution Solution
Same as email entity entitlementtemplate_Emails Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | entitlementtemplate_Emails |
| AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: |
| CascadeConfiguration | Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: Cascade Share: Cascade Unshare: Cascade |
entitlementtemplate_Faxes
Added by: System Solution Solution
Same as fax entity entitlementtemplate_Faxes Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | fax |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | entitlementtemplate_Faxes |
| AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: |
| CascadeConfiguration | Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: Cascade Share: Cascade Unshare: Cascade |
entitlementtemplate_Letters
Added by: System Solution Solution
Same as letter entity entitlementtemplate_Letters Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | letter |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | entitlementtemplate_Letters |
| AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: |
| CascadeConfiguration | Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: Cascade Share: Cascade Unshare: Cascade |
entitlementtemplate_PhoneCalls
Added by: System Solution Solution
Same as phonecall entity entitlementtemplate_PhoneCalls Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | phonecall |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | entitlementtemplate_PhoneCalls |
| AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: |
| CascadeConfiguration | Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: Cascade Share: Cascade Unshare: Cascade |
entitlementtemplate_Tasks
Added by: System Solution Solution
Same as task entity entitlementtemplate_Tasks Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | task |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | entitlementtemplate_Tasks |
| AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: |
| CascadeConfiguration | Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: Cascade Share: Cascade Unshare: Cascade |
entitlementtemplate_RecurringAppointmentMasters
Added by: System Solution Solution
Same as recurringappointmentmaster entity entitlementtemplate_RecurringAppointmentMasters Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | recurringappointmentmaster |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | entitlementtemplate_RecurringAppointmentMasters |
| AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: |
| CascadeConfiguration | Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: Cascade Share: Cascade Unshare: Cascade |
entitlementtemplate_SocialActivities
Added by: System Solution Solution
Same as socialactivity entity entitlementtemplate_SocialActivities Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | socialactivity |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | entitlementtemplate_SocialActivities |
| AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: |
| CascadeConfiguration | Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: Cascade Share: Cascade Unshare: Cascade |
entitlementtemplate_Annotations
Added by: System Solution Solution
Same as annotation entity entitlementtemplate_Annotations Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | annotation |
| ReferencingAttribute | objectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | entitlementtemplate_Annotations |
| AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: |
| CascadeConfiguration | Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: Cascade Share: Cascade Unshare: Cascade |
entitlementtemplate_IncidentResolutions
Same as incidentresolution entity entitlementtemplate_IncidentResolutions Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | incidentresolution |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | entitlementtemplate_IncidentResolutions |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
entitlementtemplate_ServiceAppointments
Same as serviceappointment entity entitlementtemplate_ServiceAppointments Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | serviceappointment |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | entitlementtemplate_ServiceAppointments |
| AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: |
| CascadeConfiguration | Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: Cascade Share: Cascade Unshare: Cascade |
entitlementtemplateid_RelationShip
Same as entitlement entity entitlementtemplateid_RelationShip Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | entitlement |
| ReferencingAttribute | entitlementtemplateid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | entitlementtemplateid_RelationShip |
| AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: 10000 |
| CascadeConfiguration | Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
entitlementtemplate_entitlementchannel_entitlementtemplateid
Same as entitlementtemplatechannel entity entitlementtemplate_entitlementchannel_entitlementtemplateid Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | entitlementtemplatechannel |
| ReferencingAttribute | entitlementtemplateid |
| IsHierarchical | False |
| IsCustomizable | False |
| ReferencedEntityNavigationPropertyName | entitlementtemplate_entitlementchannel_entitlementtemplateid |
| AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: 10000 |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
entitlementtemplate_DuplicateMatchingRecord
Added by: System Solution Solution
Same as duplicaterecord entity entitlementtemplate_DuplicateMatchingRecord Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | duplicaterecord |
| ReferencingAttribute | duplicaterecordid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | entitlementtemplate_DuplicateMatchingRecord |
| AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
entitlementtemplate_DuplicateBaseRecord
Added by: System Solution Solution
Same as duplicaterecord entity entitlementtemplate_DuplicateBaseRecord Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | duplicaterecord |
| ReferencingAttribute | baserecordid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | entitlementtemplate_DuplicateBaseRecord |
| AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
entitlementtemplate_OpportunityCloses
Added by: Sales Solution
Same as opportunityclose entity entitlementtemplate_OpportunityCloses Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | opportunityclose |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | entitlementtemplate_OpportunityCloses |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
entitlementtemplate_OrderCloses
Added by: Sales Solution
Same as orderclose entity entitlementtemplate_OrderCloses Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | orderclose |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | entitlementtemplate_OrderCloses |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
entitlementtemplate_QuoteCloses
Added by: Sales Solution
Same as quoteclose entity entitlementtemplate_QuoteCloses Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | quoteclose |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | entitlementtemplate_QuoteCloses |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
entitlementtemplate_msdyn_bookingalerts
Added by: Active Solution Solution
Same as msdyn_bookingalert entity entitlementtemplate_msdyn_bookingalerts Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | msdyn_bookingalert |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | entitlementtemplate_msdyn_bookingalerts |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
entitlementtemplate_msdyn_approvals
Added by: Active Solution Solution
Same as msdyn_approval entity entitlementtemplate_msdyn_approvals Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | msdyn_approval |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | entitlementtemplate_msdyn_approvals |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
Many-To-One Relationships
Each Many-To-One relationship is defined by a corresponding One-To-Many relationship with the related entity. Listed by SchemaName.
- lk_entitlementtemplate_createdby
- lk_entitlementtemplate_createdonbehalfby
- lk_entitlementtemplate_modifiedby
- lk_entitlementtemplate_modifiedonbehalfby
- entitlementtemplate_organization
- sla_entitlementtemplate
- TransactionCurrency_entitlementtemplate
lk_entitlementtemplate_createdby
Added by: System Solution Solution
See systemuser Entity lk_entitlementtemplate_createdby One-To-Many relationship.
lk_entitlementtemplate_createdonbehalfby
Added by: System Solution Solution
See systemuser Entity lk_entitlementtemplate_createdonbehalfby One-To-Many relationship.
lk_entitlementtemplate_modifiedby
Added by: System Solution Solution
See systemuser Entity lk_entitlementtemplate_modifiedby One-To-Many relationship.
lk_entitlementtemplate_modifiedonbehalfby
Added by: System Solution Solution
See systemuser Entity lk_entitlementtemplate_modifiedonbehalfby One-To-Many relationship.
entitlementtemplate_organization
Added by: System Solution Solution
See organization Entity entitlementtemplate_organization One-To-Many relationship.
sla_entitlementtemplate
Added by: System Solution Solution
See sla Entity sla_entitlementtemplate One-To-Many relationship.
TransactionCurrency_entitlementtemplate
Added by: System Solution Solution
See transactioncurrency Entity TransactionCurrency_entitlementtemplate One-To-Many relationship.
Many-To-Many Relationships
Relationship details provided where the EntitlementTemplate entity is the first entity in the relationship. Listed by SchemaName.
product_entitlementtemplate_association
See product Entity product_entitlementtemplate_association Many-To-Many Relationship.
See also
About the Entity Reference
Programming reference for Dynamics 365 Customer Engagement
Web API Reference
Microsoft.Dynamics.CRM.entitlementtemplate
Feedback
Submit and view feedback for