msdyn_incidenttypeservicetask Entity Reference

In this entity you define all the default service tasks that should be added to the work order as soon as this incident type is added to the work order

Added by: Field Service Solution

Messages

Message Web API Operation SDK Assembly
Assign PATCH [org URI]/api/data/v9.0/msdyn_incidenttypeservicetasks(msdyn_incidenttypeservicetaskid)
Update ownerid property.
AssignRequest
Create POST [org URI]/api/data/v9.0/msdyn_incidenttypeservicetasks
See Create
CreateRequest or
Create
Delete DELETE [org URI]/api/data/v9.0/msdyn_incidenttypeservicetasks(msdyn_incidenttypeservicetaskid)
See Delete
DeleteRequest or
Delete
GrantAccess GrantAccess Action GrantAccessRequest
IsValidStateTransition IsValidStateTransition Function IsValidStateTransitionRequest
ModifyAccess ModifyAccess Action ModifyAccessRequest
Retrieve GET [org URI]/api/data/v9.0/msdyn_incidenttypeservicetasks(msdyn_incidenttypeservicetaskid)
See Retrieve
RetrieveRequest or
Retrieve
RetrieveMultiple GET [org URI]/api/data/v9.0/msdyn_incidenttypeservicetasks
See Query Data
RetrieveMultipleRequest or
RetrieveMultiple
RetrievePrincipalAccess RetrievePrincipalAccess Function RetrievePrincipalAccessRequest
RetrieveSharedPrincipalsAndAccess RetrieveSharedPrincipalsAndAccess Function RetrieveSharedPrincipalsAndAccessRequest
RevokeAccess RevokeAccess Action RevokeAccessRequest
SetState PATCH [org URI]/api/data/v9.0/msdyn_incidenttypeservicetasks(msdyn_incidenttypeservicetaskid)
Update statecode and statuscode properties.
SetStateRequest
Update PATCH [org URI]/api/data/v9.0/msdyn_incidenttypeservicetasks(msdyn_incidenttypeservicetaskid)
See Update
UpdateRequest or
Update

Entity Properties

Property Value
CollectionSchemaName msdyn_incidenttypeservicetasks
DisplayCollectionName Incident Type Service Tasks
DisplayName Incident Type Service Task
EntitySetName msdyn_incidenttypeservicetasks
IsBPFEntity False
LogicalCollectionName msdyn_incidenttypeservicetasks
LogicalName msdyn_incidenttypeservicetask
OwnershipType UserOwned
PrimaryIdAttribute msdyn_incidenttypeservicetaskid
PrimaryNameAttribute msdyn_name
SchemaName msdyn_incidenttypeservicetask

Writable attributes

These attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

ImportSequenceNumber

Property Value
Description Shows the sequence number of the import that created this record.
DisplayName Import Sequence Number
Format None
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName importsequencenumber
MaxValue 2147483647
MinValue -2147483648
RequiredLevel None
Type Integer

msdyn_Description

Property Value
Description
DisplayName Description
Format Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName msdyn_description
MaxLength 2000
RequiredLevel None
Type Memo

msdyn_EstimatedDuration

Property Value
Description
DisplayName Estimated Duration
Format Duration
IsValidForForm True
IsValidForRead True
LogicalName msdyn_estimatedduration
MaxValue 2147483647
MinValue 0
RequiredLevel None
Type Integer

msdyn_IncidentType

Property Value
Description Unique identifier for Incident Type associated with Incident Type Service Task.
DisplayName Incident Type
IsValidForForm True
IsValidForRead True
LogicalName msdyn_incidenttype
RequiredLevel ApplicationRequired
Targets msdyn_incidenttype
Type Lookup

msdyn_incidenttypeservicetaskId

Property Value
Description Shows the entity instances.
DisplayName Incident Type Service Task
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName msdyn_incidenttypeservicetaskid
RequiredLevel SystemRequired
Type Uniqueidentifier

msdyn_LineOrder

Property Value
Description Shows the order of this task within the incident tasks.
DisplayName Line Order
Format None
IsValidForForm True
IsValidForRead True
LogicalName msdyn_lineorder
MaxValue 2147483647
MinValue -2147483648
RequiredLevel None
Type Integer

msdyn_name

Property Value
Description Enter the name of the custom entity.
DisplayName Name
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName msdyn_name
MaxLength 200
RequiredLevel None
Type String

msdyn_TaskType

Property Value
Description Unique identifier for Service Task Type associated with Incident Type Service Task.
DisplayName Task Type
IsValidForForm True
IsValidForRead True
LogicalName msdyn_tasktype
RequiredLevel ApplicationRequired
Targets msdyn_servicetasktype
Type Lookup

OverriddenCreatedOn

Property Value
DateTimeBehavior UserLocal
Description Shows the date and time that the record was migrated.
DisplayName Record Created On
Format DateOnly
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName overriddencreatedon
RequiredLevel None
Type DateTime

OwnerId

Added by: Active Solution Solution

Property Value
Description Owner Id
DisplayName Owner
IsValidForForm True
IsValidForRead True
LogicalName ownerid
RequiredLevel SystemRequired
Targets systemuser,team
Type Owner

OwnerIdType

Added by: Active Solution Solution

Property Value
Description Owner Id Type
DisplayName
IsValidForForm False
IsValidForRead True
LogicalName owneridtype
RequiredLevel SystemRequired
Type EntityName

statecode

Property Value
Description Status of the Incident Type Service Task
DisplayName Status
IsValidForCreate False
IsValidForForm True
IsValidForRead True
LogicalName statecode
RequiredLevel SystemRequired
Type State

statecode Options

Value Label DefaultStatus InvariantName
0 Active 1 Active
1 Inactive 2 Inactive

statuscode

Property Value
Description Reason for the status of the Incident Type Service Task
DisplayName Status Reason
IsValidForForm True
IsValidForRead True
LogicalName statuscode
RequiredLevel None
Type Status

statuscode Options

Value Label State
1 Active 0
2 Inactive 1

TimeZoneRuleVersionNumber

Property Value
Description For internal use only.
DisplayName Time Zone Rule Version Number
Format None
IsValidForForm False
IsValidForRead True
LogicalName timezoneruleversionnumber
MaxValue 2147483647
MinValue -1
RequiredLevel None
Type Integer

UTCConversionTimeZoneCode

Property Value
Description Shows the time zone code that was in use when the record was created.
DisplayName UTC Conversion Time Zone Code
Format None
IsValidForForm False
IsValidForRead True
LogicalName utcconversiontimezonecode
MaxValue 2147483647
MinValue -1
RequiredLevel None
Type Integer

Read-only attributes

These attributes return false for both IsValidForCreate or IsValidForUpdate. Listed by SchemaName.

CreatedBy

Added by: Active Solution Solution

Property Value
Description Unique identifier of the user who created the record.
DisplayName Created By
IsValidForForm True
IsValidForRead True
LogicalName createdby
RequiredLevel None
Targets systemuser
Type Lookup

CreatedByName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdbyname
MaxLength 100
RequiredLevel None
Type String

CreatedByYomiName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdbyyominame
MaxLength 100
RequiredLevel SystemRequired
Type String

CreatedOn

Property Value
DateTimeBehavior UserLocal
Description Shows the date and time when the record was created. The date and time are displayed in the time zone selected in Microsoft Dynamics 365 options.
DisplayName Created On
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName createdon
RequiredLevel None
Type DateTime

CreatedOnBehalfBy

Added by: Active Solution Solution

Property Value
Description Shows who created the record on behalf of another user.
DisplayName Created By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName createdonbehalfby
RequiredLevel None
Targets systemuser
Type Lookup

CreatedOnBehalfByName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdonbehalfbyname
MaxLength 100
RequiredLevel None
Type String

CreatedOnBehalfByYomiName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdonbehalfbyyominame
MaxLength 100
RequiredLevel SystemRequired
Type String

ModifiedBy

Added by: Active Solution Solution

Property Value
Description Unique identifier of the user who modified the record.
DisplayName Modified By
IsValidForForm True
IsValidForRead True
LogicalName modifiedby
RequiredLevel None
Targets systemuser
Type Lookup

ModifiedByName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedbyname
MaxLength 100
RequiredLevel None
Type String

ModifiedByYomiName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedbyyominame
MaxLength 100
RequiredLevel SystemRequired
Type String

ModifiedOn

Property Value
DateTimeBehavior UserLocal
Description Shows the date and time when the record was last updated. The date and time are displayed in the time zone selected in Microsoft Dynamics 365 options.
DisplayName Modified On
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName modifiedon
RequiredLevel None
Type DateTime

ModifiedOnBehalfBy

Added by: Active Solution Solution

Property Value
Description Shows who last updated the record on behalf of another user.
DisplayName Modified By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName modifiedonbehalfby
RequiredLevel None
Targets systemuser
Type Lookup

ModifiedOnBehalfByName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedonbehalfbyname
MaxLength 100
RequiredLevel None
Type String

ModifiedOnBehalfByYomiName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedonbehalfbyyominame
MaxLength 100
RequiredLevel SystemRequired
Type String

msdyn_IncidentTypeName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName msdyn_incidenttypename
MaxLength 100
RequiredLevel None
Type String

msdyn_TaskTypeName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName msdyn_tasktypename
MaxLength 200
RequiredLevel None
Type String

OwnerIdName

Added by: Active Solution Solution

Property Value
Description Name of the owner
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName owneridname
MaxLength 100
RequiredLevel SystemRequired
Type String

OwnerIdYomiName

Added by: Active Solution Solution

Property Value
Description Yomi name of the owner
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName owneridyominame
MaxLength 100
RequiredLevel SystemRequired
Type String

OwningBusinessUnit

Added by: Active Solution Solution

Property Value
Description Unique identifier for the business unit that owns the record
DisplayName Owning Business Unit
IsValidForForm False
IsValidForRead True
LogicalName owningbusinessunit
RequiredLevel None
Targets businessunit
Type Lookup

OwningTeam

Added by: Active Solution Solution

Property Value
Description Unique identifier for the team that owns the record.
DisplayName Owning Team
IsValidForForm False
IsValidForRead True
LogicalName owningteam
RequiredLevel None
Targets team
Type Lookup

OwningUser

Added by: Active Solution Solution

Property Value
Description Unique identifier for the user that owns the record.
DisplayName Owning User
IsValidForForm False
IsValidForRead True
LogicalName owninguser
RequiredLevel None
Targets systemuser
Type Lookup

VersionNumber

Added by: Active Solution Solution

Property Value
Description Version Number
DisplayName Version Number
IsValidForForm False
IsValidForRead True
LogicalName versionnumber
MaxValue 9223372036854775807
MinValue -9223372036854775808
RequiredLevel None
Type BigInt

One-To-Many Relationships

Listed by SchemaName.

msdyn_incidenttypeservicetask_SyncErrors

Added by: System Solution Solution

Same as syncerror entity msdyn_incidenttypeservicetask_SyncErrors Many-To-One relationship.

Property Value
ReferencingEntity syncerror
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName msdyn_incidenttypeservicetask_SyncErrors
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

msdyn_incidenttypeservicetask_DuplicateMatchingRecord

Added by: System Solution Solution

Same as duplicaterecord entity msdyn_incidenttypeservicetask_DuplicateMatchingRecord Many-To-One relationship.

Property Value
ReferencingEntity duplicaterecord
ReferencingAttribute duplicaterecordid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName msdyn_incidenttypeservicetask_DuplicateMatchingRecord
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

msdyn_incidenttypeservicetask_DuplicateBaseRecord

Added by: System Solution Solution

Same as duplicaterecord entity msdyn_incidenttypeservicetask_DuplicateBaseRecord Many-To-One relationship.

Property Value
ReferencingEntity duplicaterecord
ReferencingAttribute baserecordid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName msdyn_incidenttypeservicetask_DuplicateBaseRecord
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

msdyn_incidenttypeservicetask_AsyncOperations

Added by: System Solution Solution

Same as asyncoperation entity msdyn_incidenttypeservicetask_AsyncOperations Many-To-One relationship.

Property Value
ReferencingEntity asyncoperation
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName msdyn_incidenttypeservicetask_AsyncOperations
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

msdyn_incidenttypeservicetask_MailboxTrackingFolders

Added by: System Solution Solution

Same as mailboxtrackingfolder entity msdyn_incidenttypeservicetask_MailboxTrackingFolders Many-To-One relationship.

Property Value
ReferencingEntity mailboxtrackingfolder
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName msdyn_incidenttypeservicetask_MailboxTrackingFolders
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

msdyn_incidenttypeservicetask_ProcessSession

Added by: System Solution Solution

Same as processsession entity msdyn_incidenttypeservicetask_ProcessSession Many-To-One relationship.

Property Value
ReferencingEntity processsession
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName msdyn_incidenttypeservicetask_ProcessSession
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

msdyn_incidenttypeservicetask_BulkDeleteFailures

Added by: System Solution Solution

Same as bulkdeletefailure entity msdyn_incidenttypeservicetask_BulkDeleteFailures Many-To-One relationship.

Property Value
ReferencingEntity bulkdeletefailure
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName msdyn_incidenttypeservicetask_BulkDeleteFailures
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

msdyn_incidenttypeservicetask_PrincipalObjectAttributeAccesses

Added by: System Solution Solution

Same as principalobjectattributeaccess entity msdyn_incidenttypeservicetask_PrincipalObjectAttributeAccesses Many-To-One relationship.

Property Value
ReferencingEntity principalobjectattributeaccess
ReferencingAttribute objectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName msdyn_incidenttypeservicetask_PrincipalObjectAttributeAccesses
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

Many-To-One Relationships

Each Many-To-One relationship is defined by a corresponding One-To-Many relationship with the related entity. Listed by SchemaName.

lk_msdyn_incidenttypeservicetask_createdby

Added by: System Solution Solution

See systemuser Entity lk_msdyn_incidenttypeservicetask_createdby One-To-Many relationship.

lk_msdyn_incidenttypeservicetask_createdonbehalfby

Added by: System Solution Solution

See systemuser Entity lk_msdyn_incidenttypeservicetask_createdonbehalfby One-To-Many relationship.

lk_msdyn_incidenttypeservicetask_modifiedby

Added by: System Solution Solution

See systemuser Entity lk_msdyn_incidenttypeservicetask_modifiedby One-To-Many relationship.

lk_msdyn_incidenttypeservicetask_modifiedonbehalfby

Added by: System Solution Solution

See systemuser Entity lk_msdyn_incidenttypeservicetask_modifiedonbehalfby One-To-Many relationship.

user_msdyn_incidenttypeservicetask

Added by: System Solution Solution

See systemuser Entity user_msdyn_incidenttypeservicetask One-To-Many relationship.

team_msdyn_incidenttypeservicetask

Added by: System Solution Solution

See team Entity team_msdyn_incidenttypeservicetask One-To-Many relationship.

business_unit_msdyn_incidenttypeservicetask

Added by: System Solution Solution

See businessunit Entity business_unit_msdyn_incidenttypeservicetask One-To-Many relationship.

msdyn_msdyn_incidenttype_msdyn_incidenttypeservicetask_IncidentType

See msdyn_incidenttype Entity msdyn_msdyn_incidenttype_msdyn_incidenttypeservicetask_IncidentType One-To-Many relationship.

msdyn_msdyn_servicetasktype_msdyn_incidenttypeservicetask_TaskType

See msdyn_servicetasktype Entity msdyn_msdyn_servicetasktype_msdyn_incidenttypeservicetask_TaskType One-To-Many relationship.

See also

About the Entity Reference
Programming reference for Dynamics 365 Customer Engagement
Web API Reference
msdyn_incidenttypeservicetask EntityType