PhoneCall Entity Reference
Activity to track a telephone call.
Messages
| Message | Web API Operation | SDK Assembly |
|---|---|---|
| Assign | PATCH [org URI]/api/data/v9.0/phonecalls(activityid) Update ownerid property. |
AssignRequest |
| Create | POST [org URI]/api/data/v9.0/phonecalls See Create |
CreateRequest or Create |
| Delete | DELETE [org URI]/api/data/v9.0/phonecalls(activityid) See Delete |
DeleteRequest or Delete |
| GrantAccess | GrantAccess Action | GrantAccessRequest |
| ModifyAccess | ModifyAccess Action | ModifyAccessRequest |
| Retrieve | GET [org URI]/api/data/v9.0/phonecalls(activityid) See Retrieve |
RetrieveRequest or Retrieve |
| RetrieveMultiple | GET [org URI]/api/data/v9.0/phonecalls See Query Data |
RetrieveMultipleRequest or RetrieveMultiple |
| RetrievePrincipalAccess | RetrievePrincipalAccess Function | RetrievePrincipalAccessRequest |
| RetrieveSharedPrincipalsAndAccess | RetrieveSharedPrincipalsAndAccess Function | RetrieveSharedPrincipalsAndAccessRequest |
| RevokeAccess | RevokeAccess Action | RevokeAccessRequest |
| SetState | PATCH [org URI]/api/data/v9.0/phonecalls(activityid) Update statecode and statuscode properties. |
SetStateRequest |
| Update | PATCH [org URI]/api/data/v9.0/phonecalls(activityid) See Update |
UpdateRequest or Update |
Entity Properties
| Property | Value |
|---|---|
| CollectionSchemaName | PhoneCalls |
| DisplayCollectionName | Phone Calls |
| DisplayName | Phone Call |
| EntitySetName | phonecalls |
| IsBPFEntity | False |
| LogicalCollectionName | phonecalls |
| LogicalName | phonecall |
| OwnershipType | UserOwned |
| PrimaryIdAttribute | activityid |
| PrimaryNameAttribute | subject |
| SchemaName | PhoneCall |
Writable attributes
These attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.
- ActivityAdditionalParams
- ActivityId
- ActualDurationMinutes
- ActualEnd
- ActualStart
- Category
- Description
- DirectionCode
- from
- ImportSequenceNumber
- IsBilled
- IsWorkflowCreated
- LastOnHoldTime
- LeftVoiceMail
- OverriddenCreatedOn
- OwnerId
- OwnerIdType
- PhoneNumber
- PriorityCode
- ProcessId
- RegardingObjectId
- RegardingObjectTypeCode
- ScheduledEnd
- ScheduledStart
- ServiceId
- SLAId
- SortDate
- StageId
- StateCode
- StatusCode
- Subcategory
- Subject
- SubscriptionId
- TimeZoneRuleVersionNumber
- to
- TransactionCurrencyId
- TraversedPath
- UTCConversionTimeZoneCode
ActivityAdditionalParams
| Property | Value |
|---|---|
| Description | For internal use only. |
| DisplayName | Additional Parameters |
| Format | TextArea |
| IsLocalizable | False |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | activityadditionalparams |
| MaxLength | 8192 |
| RequiredLevel | None |
| Type | Memo |
ActivityId
| Property | Value |
|---|---|
| Description | Unique identifier of the phone call activity. |
| DisplayName | Phone Call |
| IsValidForForm | False |
| IsValidForRead | True |
| IsValidForUpdate | False |
| LogicalName | activityid |
| RequiredLevel | SystemRequired |
| Type | Uniqueidentifier |
ActualDurationMinutes
| Property | Value |
|---|---|
| Description | Type the number of minutes spent on the phone call. The duration is used in reporting. |
| DisplayName | Duration |
| Format | Duration |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | actualdurationminutes |
| MaxValue | 2147483647 |
| MinValue | 0 |
| RequiredLevel | None |
| Type | Integer |
ActualEnd
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Enter the actual end date and time of the phone call. By default, it displays the date and time when the activity was completed or canceled, but can be edited to capture the actual duration of the phone call. |
| DisplayName | Actual End |
| Format | DateOnly |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | actualend |
| RequiredLevel | None |
| Type | DateTime |
ActualStart
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Enter the actual start date and time for the phone call. By default, it displays the date and time when the activity was created, but can be edited to capture the actual duration of the phone call. |
| DisplayName | Actual Start |
| Format | DateOnly |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | actualstart |
| RequiredLevel | None |
| Type | DateTime |
Category
| Property | Value |
|---|---|
| Description | Type a category to identify the phone call type, such as lead gathering or customer follow-up, to tie the phone call to a business group or function. |
| DisplayName | Category |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | category |
| MaxLength | 250 |
| RequiredLevel | None |
| Type | String |
Description
| Property | Value |
|---|---|
| Description | Type additional information to describe the phone call, such as the primary message or the products and services discussed. |
| DisplayName | Description |
| Format | Text |
| IsLocalizable | False |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | description |
| MaxLength | 2000 |
| RequiredLevel | None |
| Type | Memo |
DirectionCode
| Property | Value |
|---|---|
| Description | Select the direction of the phone call as incoming or outbound. |
| DisplayName | Direction |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | directioncode |
| RequiredLevel | None |
| Type | Boolean |
DirectionCode Options
| Value | Label |
|---|---|
| 1 | Outgoing |
| 0 | Incoming |
DefaultValue: True
from
| Property | Value |
|---|---|
| Description | Enter the account, contact, lead, or user who made the phone call. |
| DisplayName | Call From |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | from |
| RequiredLevel | ApplicationRequired |
| Targets | account,contact,lead,systemuser |
| Type | PartyList |
ImportSequenceNumber
| Property | Value |
|---|---|
| Description | Unique identifier of the data import or data migration that created this record. |
| DisplayName | Import Sequence Number |
| Format | None |
| IsValidForForm | False |
| IsValidForRead | True |
| IsValidForUpdate | False |
| LogicalName | importsequencenumber |
| MaxValue | 2147483647 |
| MinValue | -2147483648 |
| RequiredLevel | None |
| Type | Integer |
IsBilled
| Property | Value |
|---|---|
| Description | Information which specifies whether the phone call activity was billed as part of resolving a case. |
| DisplayName | Is Billed |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | isbilled |
| RequiredLevel | None |
| Type | Boolean |
IsBilled Options
| Value | Label |
|---|---|
| 1 | Yes |
| 0 | No |
DefaultValue: False
IsWorkflowCreated
| Property | Value |
|---|---|
| Description | Indication which specifies if the phone call activity was created by a workflow rule. |
| DisplayName | Is Workflow Created |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | isworkflowcreated |
| RequiredLevel | None |
| Type | Boolean |
IsWorkflowCreated Options
| Value | Label |
|---|---|
| 1 | Yes |
| 0 | No |
DefaultValue: False
LastOnHoldTime
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Contains the date and time stamp of the last on hold time. |
| DisplayName | Last On Hold Time |
| Format | DateAndTime |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | lastonholdtime |
| RequiredLevel | None |
| Type | DateTime |
LeftVoiceMail
| Property | Value |
|---|---|
| Description | Select whether a voice mail was left for the person. |
| DisplayName | Left Voice Mail |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | leftvoicemail |
| RequiredLevel | None |
| Type | Boolean |
LeftVoiceMail Options
| Value | Label |
|---|---|
| 1 | Yes |
| 0 | No |
DefaultValue: False
OverriddenCreatedOn
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Date and time that the record was migrated. |
| DisplayName | Record Created On |
| Format | DateOnly |
| IsValidForForm | False |
| IsValidForRead | True |
| IsValidForUpdate | False |
| LogicalName | overriddencreatedon |
| RequiredLevel | None |
| Type | DateTime |
OwnerId
| Property | Value |
|---|---|
| Description | Enter the user or team who is assigned to manage the record. This field is updated every time the record is assigned to a different user. |
| DisplayName | Owner |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | ownerid |
| RequiredLevel | SystemRequired |
| Targets | systemuser,team |
| Type | Owner |
OwnerIdType
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | owneridtype |
| RequiredLevel | SystemRequired |
| Type | EntityName |
PhoneNumber
| Property | Value |
|---|---|
| Description | Type the phone number. |
| DisplayName | Phone Number |
| FormatName | Phone |
| IsLocalizable | False |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | phonenumber |
| MaxLength | 200 |
| RequiredLevel | None |
| Type | String |
PriorityCode
| Property | Value |
|---|---|
| Description | Select the priority so that preferred customers or critical issues are handled quickly. |
| DisplayName | Priority |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | prioritycode |
| RequiredLevel | None |
| Type | Picklist |
PriorityCode Options
| Value | Label |
|---|---|
| 0 | Low |
| 1 | Normal |
| 2 | High |
ProcessId
| Property | Value |
|---|---|
| Description | Shows the ID of the process. |
| DisplayName | Process |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | processid |
| RequiredLevel | None |
| Type | Uniqueidentifier |
RegardingObjectId
| Property | Value |
|---|---|
| Description | Choose the record that the phone call relates to. |
| DisplayName | Regarding |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | regardingobjectid |
| RequiredLevel | None |
| Targets | account,bookableresourcebooking,bookableresourcebookingheader,bulkoperation,campaign,campaignactivity,contact,contract,entitlement,entitlementtemplate,incident,invoice,knowledgearticle,knowledgebaserecord,lead,msdyn_agreement,msdyn_agreementbookingdate,msdyn_agreementbookingincident,msdyn_agreementbookingproduct,msdyn_agreementbookingservice,msdyn_agreementbookingservicetask,msdyn_agreementbookingsetup,msdyn_agreementinvoicedate,msdyn_agreementinvoiceproduct,msdyn_agreementinvoicesetup,msdyn_bookingalertstatus,msdyn_bookingrule,msdyn_bookingtimestamp,msdyn_customerasset,msdyn_fieldservicesetting,msdyn_incidenttypecharacteristic,msdyn_incidenttypeproduct,msdyn_incidenttypeservice,msdyn_inventoryadjustment,msdyn_inventoryadjustmentproduct,msdyn_inventoryjournal,msdyn_inventorytransfer,msdyn_payment,msdyn_paymentdetail,msdyn_paymentmethod,msdyn_paymentterm,msdyn_playbookinstance,msdyn_postalbum,msdyn_postalcode,msdyn_processnotes,msdyn_productinventory,msdyn_projectteam,msdyn_purchaseorder,msdyn_purchaseorderbill,msdyn_purchaseorderproduct,msdyn_purchaseorderreceipt,msdyn_purchaseorderreceiptproduct,msdyn_purchaseordersubstatus,msdyn_quotebookingincident,msdyn_quotebookingproduct,msdyn_quotebookingservice,msdyn_quotebookingservicetask,msdyn_resourceterritory,msdyn_rma,msdyn_rmaproduct,msdyn_rmareceipt,msdyn_rmareceiptproduct,msdyn_rmasubstatus,msdyn_rtv,msdyn_rtvproduct,msdyn_rtvsubstatus,msdyn_shipvia,msdyn_systemuserschedulersetting,msdyn_timegroup,msdyn_timegroupdetail,msdyn_timeoffrequest,msdyn_warehouse,msdyn_workorder,msdyn_workordercharacteristic,msdyn_workorderincident,msdyn_workorderproduct,msdyn_workorderresourcerestriction,msdyn_workorderservice,msdyn_workorderservicetask,opportunity,quote,salesorder,site |
| Type | Lookup |
RegardingObjectTypeCode
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | regardingobjecttypecode |
| RequiredLevel | None |
| Type | EntityName |
ScheduledEnd
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Enter the expected due date and time. |
| DisplayName | Due |
| Format | DateAndTime |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | scheduledend |
| RequiredLevel | None |
| Type | DateTime |
ScheduledStart
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Enter the expected due date and time. |
| DisplayName | Start Date |
| Format | DateAndTime |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | scheduledstart |
| RequiredLevel | None |
| Type | DateTime |
ServiceId
Added by: Service Solution
| Property | Value |
|---|---|
| Description | Unique identifier for an associated service. |
| DisplayName | Service |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | serviceid |
| RequiredLevel | None |
| Targets | service |
| Type | Lookup |
SLAId
| Property | Value |
|---|---|
| Description | Choose the service level agreement (SLA) that you want to apply to the Phone Call record. |
| DisplayName | SLA |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | slaid |
| RequiredLevel | None |
| Targets | sla |
| Type | Lookup |
SortDate
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Shows the date and time by which the activities are sorted. |
| DisplayName | Sort Date |
| Format | DateAndTime |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | sortdate |
| RequiredLevel | None |
| Type | DateTime |
StageId
| Property | Value |
|---|---|
| Description | Shows the ID of the stage. |
| DisplayName | (Deprecated) Process Stage |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | stageid |
| RequiredLevel | None |
| Type | Uniqueidentifier |
StateCode
| Property | Value |
|---|---|
| Description | Shows whether the phone call is open, completed, or canceled. Completed and canceled phone calls are read-only and can't be edited. |
| DisplayName | Activity Status |
| IsValidForCreate | False |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | statecode |
| RequiredLevel | SystemRequired |
| Type | State |
StateCode Options
| Value | Label | DefaultStatus | InvariantName |
|---|---|---|---|
| 0 | Open | 1 | Open |
| 1 | Completed | 2 | Completed |
| 2 | Canceled | 3 | Canceled |
StatusCode
| Property | Value |
|---|---|
| Description | Select the phone call's status. |
| DisplayName | Status Reason |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | statuscode |
| RequiredLevel | None |
| Type | Status |
StatusCode Options
| Value | Label | State |
|---|---|---|
| 1 | Open | 0 |
| 2 | Made | 1 |
| 3 | Canceled | 2 |
| 4 | Received | 1 |
Subcategory
| Property | Value |
|---|---|
| Description | Type a subcategory to identify the phone call type and relate the activity to a specific product, sales region, business group, or other function. |
| DisplayName | Sub-Category |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | subcategory |
| MaxLength | 250 |
| RequiredLevel | None |
| Type | String |
Subject
| Property | Value |
|---|---|
| Description | Type a short description about the objective or primary topic of the phone call. |
| DisplayName | Subject |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | subject |
| MaxLength | 200 |
| RequiredLevel | ApplicationRequired |
| Type | String |
SubscriptionId
| Property | Value |
|---|---|
| Description | For internal use only. |
| DisplayName | Subscription |
| IsValidForForm | False |
| IsValidForRead | False |
| IsValidForUpdate | False |
| LogicalName | subscriptionid |
| RequiredLevel | None |
| Type | Uniqueidentifier |
TimeZoneRuleVersionNumber
| Property | Value |
|---|---|
| Description | For internal use only. |
| DisplayName | Time Zone Rule Version Number |
| Format | None |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | timezoneruleversionnumber |
| MaxValue | 2147483647 |
| MinValue | -1 |
| RequiredLevel | None |
| Type | Integer |
to
| Property | Value |
|---|---|
| Description | Enter the account, contact, lead, or user recipients of the phone call. |
| DisplayName | Call To |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | to |
| RequiredLevel | ApplicationRequired |
| Targets | account,contact,lead,systemuser |
| Type | PartyList |
TransactionCurrencyId
| Property | Value |
|---|---|
| Description | Choose the local currency for the record to make sure budgets are reported in the correct currency. |
| DisplayName | Currency |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | transactioncurrencyid |
| RequiredLevel | None |
| Targets | transactioncurrency |
| Type | Lookup |
TraversedPath
| Property | Value |
|---|---|
| Description | For internal use only. |
| DisplayName | (Deprecated) Traversed Path |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | traversedpath |
| MaxLength | 1250 |
| RequiredLevel | None |
| Type | String |
UTCConversionTimeZoneCode
| Property | Value |
|---|---|
| Description | Time zone code that was in use when the record was created. |
| DisplayName | UTC Conversion Time Zone Code |
| Format | None |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | utcconversiontimezonecode |
| MaxValue | 2147483647 |
| MinValue | -1 |
| RequiredLevel | None |
| Type | Integer |
Read-only attributes
These attributes return false for both IsValidForCreate or IsValidForUpdate. Listed by SchemaName.
- ActivityTypeCode
- CreatedBy
- CreatedByName
- CreatedByYomiName
- CreatedOn
- CreatedOnBehalfBy
- CreatedOnBehalfByName
- CreatedOnBehalfByYomiName
- ExchangeRate
- IsRegularActivity
- ModifiedBy
- ModifiedByName
- ModifiedByYomiName
- ModifiedOn
- ModifiedOnBehalfBy
- ModifiedOnBehalfByName
- ModifiedOnBehalfByYomiName
- OnHoldTime
- OwnerIdName
- OwnerIdYomiName
- OwningBusinessUnit
- OwningTeam
- OwningUser
- RegardingObjectIdName
- RegardingObjectIdYomiName
- ScheduledDurationMinutes
- ServiceIdName
- SLAInvokedId
- SLAInvokedIdName
- SLAName
- TransactionCurrencyIdName
- VersionNumber
ActivityTypeCode
| Property | Value |
|---|---|
| Description | Shows the type of activity. |
| DisplayName | Activity Type |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | activitytypecode |
| RequiredLevel | SystemRequired |
| Type | EntityName |
CreatedBy
| Property | Value |
|---|---|
| Description | Shows who created the record. |
| DisplayName | Created By |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | createdby |
| RequiredLevel | None |
| Targets | systemuser |
| Type | Lookup |
CreatedByName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | createdbyname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
CreatedByYomiName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | createdbyyominame |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
CreatedOn
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Shows the date and time when the record was created. The date and time are displayed in the time zone selected in Microsoft Dynamics 365 options. |
| DisplayName | Created On |
| Format | DateAndTime |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | createdon |
| RequiredLevel | None |
| Type | DateTime |
CreatedOnBehalfBy
| Property | Value |
|---|---|
| Description | Shows who created the record on behalf of another user. |
| DisplayName | Created By (Delegate) |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | createdonbehalfby |
| RequiredLevel | None |
| Targets | systemuser |
| Type | Lookup |
CreatedOnBehalfByName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | createdonbehalfbyname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
CreatedOnBehalfByYomiName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | createdonbehalfbyyominame |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
ExchangeRate
| Property | Value |
|---|---|
| Description | Shows the conversion rate of the record's currency. The exchange rate is used to convert all money fields in the record from the local currency to the system's default currency. |
| DisplayName | Exchange Rate |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | exchangerate |
| MaxValue | 100000000000 |
| MinValue | 0.0000000001 |
| Precision | 10 |
| RequiredLevel | None |
| Type | Decimal |
IsRegularActivity
| Property | Value |
|---|---|
| Description | Information regarding whether the activity is a regular activity type or event type. |
| DisplayName | Is Regular Activity |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | isregularactivity |
| RequiredLevel | SystemRequired |
| Type | Boolean |
IsRegularActivity Options
| Value | Label |
|---|---|
| 1 | Yes |
| 0 | No |
DefaultValue: False
ModifiedBy
| Property | Value |
|---|---|
| Description | Shows who last updated the record. |
| DisplayName | Modified By |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | modifiedby |
| RequiredLevel | None |
| Targets | systemuser |
| Type | Lookup |
ModifiedByName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | modifiedbyname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
ModifiedByYomiName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | modifiedbyyominame |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
ModifiedOn
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Shows the date and time when the record was last updated. The date and time are displayed in the time zone selected in Microsoft Dynamics 365 options. |
| DisplayName | Modified On |
| Format | DateAndTime |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | modifiedon |
| RequiredLevel | None |
| Type | DateTime |
ModifiedOnBehalfBy
| Property | Value |
|---|---|
| Description | Shows who last updated the record on behalf of another user. |
| DisplayName | Modified By (Delegate) |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | modifiedonbehalfby |
| RequiredLevel | None |
| Targets | systemuser |
| Type | Lookup |
ModifiedOnBehalfByName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | modifiedonbehalfbyname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
ModifiedOnBehalfByYomiName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | modifiedonbehalfbyyominame |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
OnHoldTime
| Property | Value |
|---|---|
| Description | Shows how long, in minutes, that the record was on hold. |
| DisplayName | On Hold Time (Minutes) |
| Format | None |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | onholdtime |
| MaxValue | 2147483647 |
| MinValue | -2147483648 |
| RequiredLevel | None |
| Type | Integer |
OwnerIdName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | owneridname |
| MaxLength | 100 |
| RequiredLevel | SystemRequired |
| Type | String |
OwnerIdYomiName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | owneridyominame |
| MaxLength | 100 |
| RequiredLevel | SystemRequired |
| Type | String |
OwningBusinessUnit
| Property | Value |
|---|---|
| Description | Unique identifier of the business unit that owns the phone call activity. |
| DisplayName | Owning Business Unit |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | owningbusinessunit |
| RequiredLevel | None |
| Targets | businessunit |
| Type | Lookup |
OwningTeam
| Property | Value |
|---|---|
| Description | Unique identifier of the team that owns the phone call activity. |
| DisplayName | Owning Team |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | owningteam |
| RequiredLevel | None |
| Targets | team |
| Type | Lookup |
OwningUser
| Property | Value |
|---|---|
| Description | Unique identifier of the user that owns the phone call activity. |
| DisplayName | Owning User |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | owninguser |
| RequiredLevel | None |
| Targets | systemuser |
| Type | Lookup |
RegardingObjectIdName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | regardingobjectidname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
RegardingObjectIdYomiName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | regardingobjectidyominame |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
ScheduledDurationMinutes
| Property | Value |
|---|---|
| Description | Scheduled duration of the phone call activity, specified in minutes. |
| DisplayName | Scheduled Duration |
| Format | Duration |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | scheduleddurationminutes |
| MaxValue | 2147483647 |
| MinValue | 0 |
| RequiredLevel | None |
| Type | Integer |
ServiceIdName
Added by: Service Solution
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | serviceidname |
| MaxLength | 160 |
| RequiredLevel | None |
| Type | String |
SLAInvokedId
| Property | Value |
|---|---|
| Description | Last SLA that was applied to this Phone Call. This field is for internal use only. |
| DisplayName | Last SLA applied |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | slainvokedid |
| RequiredLevel | None |
| Targets | sla |
| Type | Lookup |
SLAInvokedIdName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | slainvokedidname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
SLAName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | slaname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
TransactionCurrencyIdName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | transactioncurrencyidname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
VersionNumber
| Property | Value |
|---|---|
| Description | Version number of the phone call activity. |
| DisplayName | Version Number |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | versionnumber |
| MaxValue | 9223372036854775807 |
| MinValue | -9223372036854775808 |
| RequiredLevel | None |
| Type | BigInt |
One-To-Many Relationships
Listed by SchemaName.
- phonecall_campaignresponse
- phonecall_PostFollows
- PhoneCall_AsyncOperations
- phonecall_connections2
- PhoneCall_SyncErrors
- PhoneCall_ProcessSessions
- PhoneCall_DuplicateMatchingRecord
- slakpiinstance_phonecall
- PhoneCall_DuplicateBaseRecord
- PhoneCall_Annotation
- phonecall_actioncard
- phonecall_connections1
- PhoneCall_BulkDeleteFailures
- phonecall_activity_parties
- PhoneCall_QueueItem
- phonecall_principalobjectattributeaccess
phonecall_campaignresponse
Added by: Marketing Solution
Same as campaignresponse entity phonecall_campaignresponse Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | campaignresponse |
| ReferencingAttribute | originatingactivityid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | phonecall_campaignresponse |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
phonecall_PostFollows
Same as postfollow entity phonecall_PostFollows Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | postfollow |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | False |
| ReferencedEntityNavigationPropertyName | phonecall_PostFollows |
| AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
PhoneCall_AsyncOperations
Same as asyncoperation entity PhoneCall_AsyncOperations Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | asyncoperation |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | False |
| ReferencedEntityNavigationPropertyName | PhoneCall_AsyncOperations |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
phonecall_connections2
Same as connection entity phonecall_connections2 Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | connection |
| ReferencingAttribute | record2id |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | phonecall_connections2 |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: 100 |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
PhoneCall_SyncErrors
Same as syncerror entity PhoneCall_SyncErrors Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | syncerror |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | PhoneCall_SyncErrors |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: Cascade Delete: Cascade Merge: Cascade Reparent: Cascade Share: Cascade Unshare: Cascade |
PhoneCall_ProcessSessions
Same as processsession entity PhoneCall_ProcessSessions Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | processsession |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | False |
| ReferencedEntityNavigationPropertyName | PhoneCall_ProcessSessions |
| AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: 110 |
| CascadeConfiguration | Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
PhoneCall_DuplicateMatchingRecord
Same as duplicaterecord entity PhoneCall_DuplicateMatchingRecord Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | duplicaterecord |
| ReferencingAttribute | duplicaterecordid |
| IsHierarchical | False |
| IsCustomizable | False |
| ReferencedEntityNavigationPropertyName | PhoneCall_DuplicateMatchingRecord |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
slakpiinstance_phonecall
Same as slakpiinstance entity slakpiinstance_phonecall Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | slakpiinstance |
| ReferencingAttribute | regarding |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | slakpiinstance_phonecall |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
PhoneCall_DuplicateBaseRecord
Same as duplicaterecord entity PhoneCall_DuplicateBaseRecord Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | duplicaterecord |
| ReferencingAttribute | baserecordid |
| IsHierarchical | False |
| IsCustomizable | False |
| ReferencedEntityNavigationPropertyName | PhoneCall_DuplicateBaseRecord |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
PhoneCall_Annotation
Same as annotation entity PhoneCall_Annotation Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | annotation |
| ReferencingAttribute | objectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | PhoneCall_Annotation |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: Cascade Share: Cascade Unshare: Cascade |
phonecall_actioncard
Same as actioncard entity phonecall_actioncard Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | actioncard |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | phonecall_actioncard |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
phonecall_connections1
Same as connection entity phonecall_connections1 Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | connection |
| ReferencingAttribute | record1id |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | phonecall_connections1 |
| AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: 100 |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
PhoneCall_BulkDeleteFailures
Same as bulkdeletefailure entity PhoneCall_BulkDeleteFailures Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | bulkdeletefailure |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | False |
| ReferencedEntityNavigationPropertyName | PhoneCall_BulkDeleteFailures |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
phonecall_activity_parties
Same as activityparty entity phonecall_activity_parties Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | activityparty |
| ReferencingAttribute | activityid |
| IsHierarchical | False |
| IsCustomizable | False |
| ReferencedEntityNavigationPropertyName | phonecall_activity_parties |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
PhoneCall_QueueItem
Same as queueitem entity PhoneCall_QueueItem Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | queueitem |
| ReferencingAttribute | objectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | PhoneCall_QueueItem |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
phonecall_principalobjectattributeaccess
Same as principalobjectattributeaccess entity phonecall_principalobjectattributeaccess Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | principalobjectattributeaccess |
| ReferencingAttribute | objectid |
| IsHierarchical | False |
| IsCustomizable | False |
| ReferencedEntityNavigationPropertyName | phonecall_principalobjectattributeaccess |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
Many-To-One Relationships
Each Many-To-One relationship is defined by a corresponding One-To-Many relationship with the related entity. Listed by SchemaName.
- Lead_Phonecalls
- bookableresourcebooking_PhoneCalls
- bookableresourcebookingheader_PhoneCalls
- BulkOperation_Phonecall
- Campaign_Phonecalls
- CampaignActivity_Phonecalls
- Contract_Phonecalls
- entitlement_PhoneCalls
- entitlementtemplate_PhoneCalls
- Incident_Phonecalls
- site_PhoneCalls
- service_phonecalls
- msdyn_playbookinstance_PhoneCalls
- Invoice_Phonecalls
- Opportunity_Phonecalls
- Quote_Phonecalls
- SalesOrder_Phonecalls
- msdyn_postalbum_PhoneCalls
- msdyn_bookingalertstatus_PhoneCalls
- msdyn_bookingrule_PhoneCalls
- msdyn_resourceterritory_PhoneCalls
- msdyn_systemuserschedulersetting_PhoneCalls
- msdyn_timegroup_PhoneCalls
- msdyn_timegroupdetail_PhoneCalls
- msdyn_processnotes_PhoneCalls
- msdyn_projectteam_PhoneCalls
- msdyn_agreement_PhoneCalls
- msdyn_agreementbookingdate_PhoneCalls
- msdyn_agreementbookingincident_PhoneCalls
- msdyn_agreementbookingproduct_PhoneCalls
- msdyn_agreementbookingservice_PhoneCalls
- msdyn_agreementbookingservicetask_PhoneCalls
- msdyn_agreementbookingsetup_PhoneCalls
- msdyn_agreementinvoicedate_PhoneCalls
- msdyn_agreementinvoiceproduct_PhoneCalls
- msdyn_agreementinvoicesetup_PhoneCalls
- msdyn_bookingtimestamp_PhoneCalls
- msdyn_customerasset_PhoneCalls
- msdyn_fieldservicesetting_PhoneCalls
- msdyn_incidenttypecharacteristic_PhoneCalls
- msdyn_incidenttypeproduct_PhoneCalls
- msdyn_incidenttypeservice_PhoneCalls
- msdyn_inventoryadjustment_PhoneCalls
- msdyn_inventoryadjustmentproduct_PhoneCalls
- msdyn_inventoryjournal_PhoneCalls
- msdyn_inventorytransfer_PhoneCalls
- msdyn_payment_PhoneCalls
- msdyn_paymentdetail_PhoneCalls
- msdyn_paymentmethod_PhoneCalls
- msdyn_paymentterm_PhoneCalls
- msdyn_postalcode_PhoneCalls
- msdyn_productinventory_PhoneCalls
- msdyn_purchaseorder_PhoneCalls
- msdyn_purchaseorderbill_PhoneCalls
- msdyn_purchaseorderproduct_PhoneCalls
- msdyn_purchaseorderreceipt_PhoneCalls
- msdyn_purchaseorderreceiptproduct_PhoneCalls
- msdyn_purchaseordersubstatus_PhoneCalls
- msdyn_quotebookingincident_PhoneCalls
- msdyn_quotebookingproduct_PhoneCalls
- msdyn_quotebookingservice_PhoneCalls
- msdyn_quotebookingservicetask_PhoneCalls
- msdyn_rma_PhoneCalls
- msdyn_rmaproduct_PhoneCalls
- msdyn_rmareceipt_PhoneCalls
- msdyn_rmareceiptproduct_PhoneCalls
- msdyn_rmasubstatus_PhoneCalls
- msdyn_rtv_PhoneCalls
- msdyn_rtvproduct_PhoneCalls
- msdyn_rtvsubstatus_PhoneCalls
- msdyn_shipvia_PhoneCalls
- msdyn_timeoffrequest_PhoneCalls
- msdyn_warehouse_PhoneCalls
- msdyn_workorder_PhoneCalls
- msdyn_workordercharacteristic_PhoneCalls
- msdyn_workorderincident_PhoneCalls
- msdyn_workorderproduct_PhoneCalls
- msdyn_workorderresourcerestriction_PhoneCalls
- msdyn_workorderservice_PhoneCalls
- msdyn_workorderservicetask_PhoneCalls
- KnowledgeBaseRecord_PhoneCalls
- lk_phonecall_modifiedonbehalfby
- lk_phonecall_createdonbehalfby
- Account_Phonecalls
- lk_phonecall_modifiedby
- Contact_Phonecalls
- manualsla_phonecall
- sla_phonecall
- KnowledgeArticle_Phonecalls
- lk_phonecall_createdby
- processstage_phonecalls
- user_phonecall
- activity_pointer_phonecall
- team_phonecall
- TransactionCurrency_PhoneCall
- business_unit_phone_call_activities
Lead_Phonecalls
Added by: Lead Management Solution
See lead Entity Lead_Phonecalls One-To-Many relationship.
bookableresourcebooking_PhoneCalls
Added by: Scheduling Solution
See bookableresourcebooking Entity bookableresourcebooking_PhoneCalls One-To-Many relationship.
bookableresourcebookingheader_PhoneCalls
Added by: Scheduling Solution
See bookableresourcebookingheader Entity bookableresourcebookingheader_PhoneCalls One-To-Many relationship.
BulkOperation_Phonecall
Added by: Marketing Solution
See bulkoperation Entity BulkOperation_Phonecall One-To-Many relationship.
Campaign_Phonecalls
Added by: Marketing Solution
See campaign Entity Campaign_Phonecalls One-To-Many relationship.
CampaignActivity_Phonecalls
Added by: Marketing Solution
See campaignactivity Entity CampaignActivity_Phonecalls One-To-Many relationship.
Contract_Phonecalls
Added by: Service Solution
See contract Entity Contract_Phonecalls One-To-Many relationship.
entitlement_PhoneCalls
Added by: Service Solution
See entitlement Entity entitlement_PhoneCalls One-To-Many relationship.
entitlementtemplate_PhoneCalls
Added by: Service Solution
See entitlementtemplate Entity entitlementtemplate_PhoneCalls One-To-Many relationship.
Incident_Phonecalls
Added by: Service Solution
See incident Entity Incident_Phonecalls One-To-Many relationship.
site_PhoneCalls
Added by: Service Solution
See site Entity site_PhoneCalls One-To-Many relationship.
service_phonecalls
Added by: Service Solution
See service Entity service_phonecalls One-To-Many relationship.
msdyn_playbookinstance_PhoneCalls
Added by: Playbook Solution
See msdyn_playbookinstance Entity msdyn_playbookinstance_PhoneCalls One-To-Many relationship.
Invoice_Phonecalls
Added by: Sales Solution
See invoice Entity Invoice_Phonecalls One-To-Many relationship.
Opportunity_Phonecalls
Added by: Sales Solution
See opportunity Entity Opportunity_Phonecalls One-To-Many relationship.
Quote_Phonecalls
Added by: Sales Solution
See quote Entity Quote_Phonecalls One-To-Many relationship.
SalesOrder_Phonecalls
Added by: Sales Solution
See salesorder Entity SalesOrder_Phonecalls One-To-Many relationship.
msdyn_postalbum_PhoneCalls
Added by: Activity Feeds Solution
See msdyn_postalbum Entity msdyn_postalbum_PhoneCalls One-To-Many relationship.
msdyn_bookingalertstatus_PhoneCalls
Added by: Universal Resource Scheduling Solution
See msdyn_bookingalertstatus Entity msdyn_bookingalertstatus_PhoneCalls One-To-Many relationship.
msdyn_bookingrule_PhoneCalls
Added by: Universal Resource Scheduling Solution
See msdyn_bookingrule Entity msdyn_bookingrule_PhoneCalls One-To-Many relationship.
msdyn_resourceterritory_PhoneCalls
Added by: Universal Resource Scheduling Solution
See msdyn_resourceterritory Entity msdyn_resourceterritory_PhoneCalls One-To-Many relationship.
msdyn_systemuserschedulersetting_PhoneCalls
Added by: Universal Resource Scheduling Solution
See msdyn_systemuserschedulersetting Entity msdyn_systemuserschedulersetting_PhoneCalls One-To-Many relationship.
msdyn_timegroup_PhoneCalls
Added by: Universal Resource Scheduling Solution
See msdyn_timegroup Entity msdyn_timegroup_PhoneCalls One-To-Many relationship.
msdyn_timegroupdetail_PhoneCalls
Added by: Universal Resource Scheduling Solution
See msdyn_timegroupdetail Entity msdyn_timegroupdetail_PhoneCalls One-To-Many relationship.
msdyn_processnotes_PhoneCalls
Added by: Project Service Automation Solution
See msdyn_processnotes Entity msdyn_processnotes_PhoneCalls One-To-Many relationship.
msdyn_projectteam_PhoneCalls
Added by: Project Service Automation Solution
See msdyn_projectteam Entity msdyn_projectteam_PhoneCalls One-To-Many relationship.
msdyn_agreement_PhoneCalls
Added by: Field Service Solution
See msdyn_agreement Entity msdyn_agreement_PhoneCalls One-To-Many relationship.
msdyn_agreementbookingdate_PhoneCalls
Added by: Field Service Solution
See msdyn_agreementbookingdate Entity msdyn_agreementbookingdate_PhoneCalls One-To-Many relationship.
msdyn_agreementbookingincident_PhoneCalls
Added by: Field Service Solution
See msdyn_agreementbookingincident Entity msdyn_agreementbookingincident_PhoneCalls One-To-Many relationship.
msdyn_agreementbookingproduct_PhoneCalls
Added by: Field Service Solution
See msdyn_agreementbookingproduct Entity msdyn_agreementbookingproduct_PhoneCalls One-To-Many relationship.
msdyn_agreementbookingservice_PhoneCalls
Added by: Field Service Solution
See msdyn_agreementbookingservice Entity msdyn_agreementbookingservice_PhoneCalls One-To-Many relationship.
msdyn_agreementbookingservicetask_PhoneCalls
Added by: Field Service Solution
See msdyn_agreementbookingservicetask Entity msdyn_agreementbookingservicetask_PhoneCalls One-To-Many relationship.
msdyn_agreementbookingsetup_PhoneCalls
Added by: Field Service Solution
See msdyn_agreementbookingsetup Entity msdyn_agreementbookingsetup_PhoneCalls One-To-Many relationship.
msdyn_agreementinvoicedate_PhoneCalls
Added by: Field Service Solution
See msdyn_agreementinvoicedate Entity msdyn_agreementinvoicedate_PhoneCalls One-To-Many relationship.
msdyn_agreementinvoiceproduct_PhoneCalls
Added by: Field Service Solution
See msdyn_agreementinvoiceproduct Entity msdyn_agreementinvoiceproduct_PhoneCalls One-To-Many relationship.
msdyn_agreementinvoicesetup_PhoneCalls
Added by: Field Service Solution
See msdyn_agreementinvoicesetup Entity msdyn_agreementinvoicesetup_PhoneCalls One-To-Many relationship.
msdyn_bookingtimestamp_PhoneCalls
Added by: Field Service Solution
See msdyn_bookingtimestamp Entity msdyn_bookingtimestamp_PhoneCalls One-To-Many relationship.
msdyn_customerasset_PhoneCalls
Added by: Field Service Solution
See msdyn_customerasset Entity msdyn_customerasset_PhoneCalls One-To-Many relationship.
msdyn_fieldservicesetting_PhoneCalls
Added by: Field Service Solution
See msdyn_fieldservicesetting Entity msdyn_fieldservicesetting_PhoneCalls One-To-Many relationship.
msdyn_incidenttypecharacteristic_PhoneCalls
Added by: Field Service Solution
See msdyn_incidenttypecharacteristic Entity msdyn_incidenttypecharacteristic_PhoneCalls One-To-Many relationship.
msdyn_incidenttypeproduct_PhoneCalls
Added by: Field Service Solution
See msdyn_incidenttypeproduct Entity msdyn_incidenttypeproduct_PhoneCalls One-To-Many relationship.
msdyn_incidenttypeservice_PhoneCalls
Added by: Field Service Solution
See msdyn_incidenttypeservice Entity msdyn_incidenttypeservice_PhoneCalls One-To-Many relationship.
msdyn_inventoryadjustment_PhoneCalls
Added by: Field Service Solution
See msdyn_inventoryadjustment Entity msdyn_inventoryadjustment_PhoneCalls One-To-Many relationship.
msdyn_inventoryadjustmentproduct_PhoneCalls
Added by: Field Service Solution
See msdyn_inventoryadjustmentproduct Entity msdyn_inventoryadjustmentproduct_PhoneCalls One-To-Many relationship.
msdyn_inventoryjournal_PhoneCalls
Added by: Field Service Solution
See msdyn_inventoryjournal Entity msdyn_inventoryjournal_PhoneCalls One-To-Many relationship.
msdyn_inventorytransfer_PhoneCalls
Added by: Field Service Solution
See msdyn_inventorytransfer Entity msdyn_inventorytransfer_PhoneCalls One-To-Many relationship.
msdyn_payment_PhoneCalls
Added by: Field Service Solution
See msdyn_payment Entity msdyn_payment_PhoneCalls One-To-Many relationship.
msdyn_paymentdetail_PhoneCalls
Added by: Field Service Solution
See msdyn_paymentdetail Entity msdyn_paymentdetail_PhoneCalls One-To-Many relationship.
msdyn_paymentmethod_PhoneCalls
Added by: Field Service Solution
See msdyn_paymentmethod Entity msdyn_paymentmethod_PhoneCalls One-To-Many relationship.
msdyn_paymentterm_PhoneCalls
Added by: Field Service Solution
See msdyn_paymentterm Entity msdyn_paymentterm_PhoneCalls One-To-Many relationship.
msdyn_postalcode_PhoneCalls
Added by: Field Service Solution
See msdyn_postalcode Entity msdyn_postalcode_PhoneCalls One-To-Many relationship.
msdyn_productinventory_PhoneCalls
Added by: Field Service Solution
See msdyn_productinventory Entity msdyn_productinventory_PhoneCalls One-To-Many relationship.
msdyn_purchaseorder_PhoneCalls
Added by: Field Service Solution
See msdyn_purchaseorder Entity msdyn_purchaseorder_PhoneCalls One-To-Many relationship.
msdyn_purchaseorderbill_PhoneCalls
Added by: Field Service Solution
See msdyn_purchaseorderbill Entity msdyn_purchaseorderbill_PhoneCalls One-To-Many relationship.
msdyn_purchaseorderproduct_PhoneCalls
Added by: Field Service Solution
See msdyn_purchaseorderproduct Entity msdyn_purchaseorderproduct_PhoneCalls One-To-Many relationship.
msdyn_purchaseorderreceipt_PhoneCalls
Added by: Field Service Solution
See msdyn_purchaseorderreceipt Entity msdyn_purchaseorderreceipt_PhoneCalls One-To-Many relationship.
msdyn_purchaseorderreceiptproduct_PhoneCalls
Added by: Field Service Solution
See msdyn_purchaseorderreceiptproduct Entity msdyn_purchaseorderreceiptproduct_PhoneCalls One-To-Many relationship.
msdyn_purchaseordersubstatus_PhoneCalls
Added by: Field Service Solution
See msdyn_purchaseordersubstatus Entity msdyn_purchaseordersubstatus_PhoneCalls One-To-Many relationship.
msdyn_quotebookingincident_PhoneCalls
Added by: Field Service Solution
See msdyn_quotebookingincident Entity msdyn_quotebookingincident_PhoneCalls One-To-Many relationship.
msdyn_quotebookingproduct_PhoneCalls
Added by: Field Service Solution
See msdyn_quotebookingproduct Entity msdyn_quotebookingproduct_PhoneCalls One-To-Many relationship.
msdyn_quotebookingservice_PhoneCalls
Added by: Field Service Solution
See msdyn_quotebookingservice Entity msdyn_quotebookingservice_PhoneCalls One-To-Many relationship.
msdyn_quotebookingservicetask_PhoneCalls
Added by: Field Service Solution
See msdyn_quotebookingservicetask Entity msdyn_quotebookingservicetask_PhoneCalls One-To-Many relationship.
msdyn_rma_PhoneCalls
Added by: Field Service Solution
See msdyn_rma Entity msdyn_rma_PhoneCalls One-To-Many relationship.
msdyn_rmaproduct_PhoneCalls
Added by: Field Service Solution
See msdyn_rmaproduct Entity msdyn_rmaproduct_PhoneCalls One-To-Many relationship.
msdyn_rmareceipt_PhoneCalls
Added by: Field Service Solution
See msdyn_rmareceipt Entity msdyn_rmareceipt_PhoneCalls One-To-Many relationship.
msdyn_rmareceiptproduct_PhoneCalls
Added by: Field Service Solution
See msdyn_rmareceiptproduct Entity msdyn_rmareceiptproduct_PhoneCalls One-To-Many relationship.
msdyn_rmasubstatus_PhoneCalls
Added by: Field Service Solution
See msdyn_rmasubstatus Entity msdyn_rmasubstatus_PhoneCalls One-To-Many relationship.
msdyn_rtv_PhoneCalls
Added by: Field Service Solution
See msdyn_rtv Entity msdyn_rtv_PhoneCalls One-To-Many relationship.
msdyn_rtvproduct_PhoneCalls
Added by: Field Service Solution
See msdyn_rtvproduct Entity msdyn_rtvproduct_PhoneCalls One-To-Many relationship.
msdyn_rtvsubstatus_PhoneCalls
Added by: Field Service Solution
See msdyn_rtvsubstatus Entity msdyn_rtvsubstatus_PhoneCalls One-To-Many relationship.
msdyn_shipvia_PhoneCalls
Added by: Field Service Solution
See msdyn_shipvia Entity msdyn_shipvia_PhoneCalls One-To-Many relationship.
msdyn_timeoffrequest_PhoneCalls
Added by: Field Service Solution
See msdyn_timeoffrequest Entity msdyn_timeoffrequest_PhoneCalls One-To-Many relationship.
msdyn_warehouse_PhoneCalls
Added by: Field Service Solution
See msdyn_warehouse Entity msdyn_warehouse_PhoneCalls One-To-Many relationship.
msdyn_workorder_PhoneCalls
Added by: Field Service Solution
See msdyn_workorder Entity msdyn_workorder_PhoneCalls One-To-Many relationship.
msdyn_workordercharacteristic_PhoneCalls
Added by: Field Service Solution
See msdyn_workordercharacteristic Entity msdyn_workordercharacteristic_PhoneCalls One-To-Many relationship.
msdyn_workorderincident_PhoneCalls
Added by: Field Service Solution
See msdyn_workorderincident Entity msdyn_workorderincident_PhoneCalls One-To-Many relationship.
msdyn_workorderproduct_PhoneCalls
Added by: Field Service Solution
See msdyn_workorderproduct Entity msdyn_workorderproduct_PhoneCalls One-To-Many relationship.
msdyn_workorderresourcerestriction_PhoneCalls
Added by: Field Service Solution
See msdyn_workorderresourcerestriction Entity msdyn_workorderresourcerestriction_PhoneCalls One-To-Many relationship.
msdyn_workorderservice_PhoneCalls
Added by: Field Service Solution
See msdyn_workorderservice Entity msdyn_workorderservice_PhoneCalls One-To-Many relationship.
msdyn_workorderservicetask_PhoneCalls
Added by: Field Service Solution
See msdyn_workorderservicetask Entity msdyn_workorderservicetask_PhoneCalls One-To-Many relationship.
KnowledgeBaseRecord_PhoneCalls
See knowledgebaserecord Entity KnowledgeBaseRecord_PhoneCalls One-To-Many relationship.
lk_phonecall_modifiedonbehalfby
See systemuser Entity lk_phonecall_modifiedonbehalfby One-To-Many relationship.
lk_phonecall_createdonbehalfby
See systemuser Entity lk_phonecall_createdonbehalfby One-To-Many relationship.
Account_Phonecalls
See account Entity Account_Phonecalls One-To-Many relationship.
lk_phonecall_modifiedby
See systemuser Entity lk_phonecall_modifiedby One-To-Many relationship.
Contact_Phonecalls
See contact Entity Contact_Phonecalls One-To-Many relationship.
manualsla_phonecall
See sla Entity manualsla_phonecall One-To-Many relationship.
sla_phonecall
See sla Entity sla_phonecall One-To-Many relationship.
KnowledgeArticle_Phonecalls
See knowledgearticle Entity KnowledgeArticle_Phonecalls One-To-Many relationship.
lk_phonecall_createdby
See systemuser Entity lk_phonecall_createdby One-To-Many relationship.
processstage_phonecalls
See processstage Entity processstage_phonecalls One-To-Many relationship.
user_phonecall
See systemuser Entity user_phonecall One-To-Many relationship.
activity_pointer_phonecall
See activitypointer Entity activity_pointer_phonecall One-To-Many relationship.
team_phonecall
See team Entity team_phonecall One-To-Many relationship.
TransactionCurrency_PhoneCall
See transactioncurrency Entity TransactionCurrency_PhoneCall One-To-Many relationship.
business_unit_phone_call_activities
See businessunit Entity business_unit_phone_call_activities One-To-Many relationship.
See also
About the Entity Reference
Programming reference for Dynamics 365 Customer Engagement
Web API Reference
phonecall EntityType
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