ServiceAppointment Entity Reference

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Activity offered by the organization to satisfy its customer's needs. Each service activity includes date, time, duration, and required resources.

Added by: Service Solution

Messages

Message	Web API Operation	SDK Assembly
Assign	PATCH [org URI]/api/data/v9.0/serviceappointments(activityid) Update ownerid property.	AssignRequest
Book	Book Action	BookRequest
Create	POST [org URI]/api/data/v9.0/serviceappointments See Create	CreateRequest or Create
Delete	DELETE [org URI]/api/data/v9.0/serviceappointments(activityid) See Delete	DeleteRequest or Delete
GrantAccess	GrantAccess Action	GrantAccessRequest
ModifyAccess	ModifyAccess Action	ModifyAccessRequest
Reschedule	Reschedule Action	RescheduleRequest
Retrieve	GET [org URI]/api/data/v9.0/serviceappointments(activityid) See Retrieve	RetrieveRequest or Retrieve
RetrieveMultiple	GET [org URI]/api/data/v9.0/serviceappointments See Query Data	RetrieveMultipleRequest or RetrieveMultiple
RetrievePrincipalAccess	RetrievePrincipalAccess Function	RetrievePrincipalAccessRequest
RetrieveSharedPrincipalsAndAccess	RetrieveSharedPrincipalsAndAccess Function	RetrieveSharedPrincipalsAndAccessRequest
RevokeAccess	RevokeAccess Action	RevokeAccessRequest
SetState	PATCH [org URI]/api/data/v9.0/serviceappointments(activityid) Update statecode and statuscode properties.	SetStateRequest
Update	PATCH [org URI]/api/data/v9.0/serviceappointments(activityid) See Update	UpdateRequest or Update
Validate	Validate Action	ValidateRequest
ValidateSavedQuery	ValidateSavedQuery Action	ValidateSavedQueryRequest

Entity Properties

Property	Value
CollectionSchemaName	ServiceAppointments
DisplayCollectionName	Service Activities
DisplayName	Service Activity
EntitySetName	serviceappointments
IsBPFEntity	False
LogicalCollectionName	serviceappointments
LogicalName	serviceappointment
OwnershipType	UserOwned
PrimaryIdAttribute	activityid
PrimaryNameAttribute	subject
SchemaName	ServiceAppointment

Writable attributes

These attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

• ActivityAdditionalParams
• ActivityId
• ActualDurationMinutes
• ActualEnd
• ActualStart
• BCC
• Category
• CC
• Community
• Customers
• DeliveryPriorityCode
• Description
• ExchangeItemId
• ExchangeWebLink
• From
• ImportSequenceNumber
• IsAllDayEvent
• IsBilled
• IsMapiPrivate
• IsWorkflowCreated
• LastOnHoldTime
• LeftVoiceMail
• Location
• OptionalAttendees
• Organizer
• OverriddenCreatedOn
• OwnerId
• OwnerIdType
• Partners
• PriorityCode
• ProcessId
• RegardingObjectId
• RegardingObjectTypeCode
• RequiredAttendees
• Resources
• ScheduledDurationMinutes
• ScheduledEnd
• ScheduledStart
• ServiceId
• SiteId
• SLAId
• SortDate
• StageId
• StateCode
• StatusCode
• Subcategory
• Subject
• SubscriptionId
• TimeZoneRuleVersionNumber
• To
• TransactionCurrencyId
• TraversedPath
• UTCConversionTimeZoneCode

ActivityAdditionalParams

Property	Value
Description	For internal use only.
DisplayName	Additional Parameters
Format	TextArea
IsLocalizable	False
IsValidForForm	True
IsValidForRead	True
LogicalName	activityadditionalparams
MaxLength	8192
RequiredLevel	None
Type	Memo

ActivityId

Property	Value
Description	Unique identifier of the service activity.
DisplayName	Service Activity
IsValidForForm	False
IsValidForRead	True
IsValidForUpdate	False
LogicalName	activityid
RequiredLevel	SystemRequired
Type	Uniqueidentifier

ActualDurationMinutes

Property	Value
Description	Shows the value selected in the Duration field on the service activity at the time the service activity is closed as completed. The duration is used to report the time spent on the activity.
DisplayName	Actual Duration
Format	Duration
IsValidForForm	True
IsValidForRead	True
LogicalName	actualdurationminutes
MaxValue	2147483647
MinValue	0
RequiredLevel	None
Type	Integer

ActualEnd

Property	Value
DateTimeBehavior	UserLocal
Description	Enter the actual end date and time of the service activity. By default, it displays when the activity was closed or canceled.
DisplayName	Actual End
Format	DateAndTime
IsValidForForm	True
IsValidForRead	True
LogicalName	actualend
RequiredLevel	None
Type	DateTime

ActualStart

Property	Value
DateTimeBehavior	UserLocal
Description	Enter the actual start date and time for the service activity. By default, it displays when the activity was created.
DisplayName	Actual Start
Format	DateAndTime
IsValidForForm	True
IsValidForRead	True
LogicalName	actualstart
RequiredLevel	None
Type	DateTime

BCC

Property	Value
Description	Blind Carbon-copy (bcc) recipients of the activity.
DisplayName	BCC
IsValidForForm	True
IsValidForRead	True
LogicalName	bcc
RequiredLevel	None
Targets	account,contact,lead,systemuser
Type	PartyList

Category

Property	Value
Description	Type a category to identify the service activity type, such as routine maintenance or service call, to tie the service activity to a business group or function.
DisplayName	Category
FormatName	Text
IsLocalizable	False
IsValidForForm	True
IsValidForRead	True
LogicalName	category
MaxLength	250
RequiredLevel	None
Type	String

CC

Property	Value
Description	Carbon-copy (cc) recipients of the activity.
DisplayName	CC
IsValidForForm	True
IsValidForRead	True
LogicalName	cc
RequiredLevel	None
Targets	account,contact,lead,systemuser
Type	PartyList

Community

Property	Value
Description	Shows how contact about the social activity originated, such as from Twitter or Facebook. This field is read-only.
DisplayName	Social Channel
IsValidForForm	False
IsValidForRead	True
LogicalName	community
RequiredLevel	None
Type	Picklist

Community Options

Value	Label
0	Other
1	Facebook
2	Twitter

Customers

Property	Value
Description	Enter the accounts and contacts for whom the service activity is being performed.
DisplayName	Customers
IsValidForForm	True
IsValidForRead	True
LogicalName	customers
RequiredLevel	None
Targets	account,contact
Type	PartyList

DeliveryPriorityCode

Property	Value
Description	Priority of delivery of the activity to the email server.
DisplayName	Delivery Priority
IsValidForForm	True
IsValidForRead	True
IsValidForUpdate	False
LogicalName	deliveryprioritycode
RequiredLevel	None
Type	Picklist

DeliveryPriorityCode Options

Value	Label
0	Low
1	Normal
2	High

Description

Property	Value
Description	Type additional information to describe the service activity, such as key talking points or objectives.
DisplayName	Description
Format	Text
IsLocalizable	False
IsValidForForm	True
IsValidForRead	True
LogicalName	description
MaxLength	2000
RequiredLevel	None
Type	Memo

ExchangeItemId

Property	Value
Description	The message id of activity which is returned from Exchange Server.
DisplayName	Exchange Item ID
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	exchangeitemid
MaxLength	200
RequiredLevel	None
Type	String

ExchangeWebLink

Property	Value
Description	Shows the web link of Activity of type email.
DisplayName	Exchange WebLink
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	exchangeweblink
MaxLength	1250
RequiredLevel	None
Type	String

From

Property	Value
Description	Person who the activity is from.
DisplayName	From
IsValidForForm	True
IsValidForRead	True
LogicalName	from
RequiredLevel	None
Targets	account,contact,lead,systemuser
Type	PartyList

ImportSequenceNumber

Property	Value
Description	Sequence number of the import that created this record.
DisplayName	Import Sequence Number
Format	None
IsValidForForm	False
IsValidForRead	True
IsValidForUpdate	False
LogicalName	importsequencenumber
MaxValue	2147483647
MinValue	-2147483648
RequiredLevel	None
Type	Integer

IsAllDayEvent

Property	Value
Description	Select whether the service activity is an all-day event to make sure the required resources are scheduled for the full day.
DisplayName	All Day Event
IsValidForForm	True
IsValidForRead	True
LogicalName	isalldayevent
RequiredLevel	None
Type	Boolean

IsAllDayEvent Options

Value	Label
1	Yes
0	No

DefaultValue: False

IsBilled

Property	Value
Description	Information which specifies whether the service activity was billed as part of resolving a case.
DisplayName	Is Billed
IsValidForForm	False
IsValidForRead	True
LogicalName	isbilled
RequiredLevel	None
Type	Boolean

IsBilled Options

Value	Label
1	Yes
0	No

DefaultValue: False

IsMapiPrivate

Property	Value
Description	For internal use only.
DisplayName	Is Private
IsValidForForm	False
IsValidForRead	True
LogicalName	ismapiprivate
RequiredLevel	None
Type	Boolean

IsMapiPrivate Options

Value	Label
1	Yes
0	No

DefaultValue: False

IsWorkflowCreated

Property	Value
Description	Information which specifies if the service activity was created from a workflow rule.
DisplayName	Is Workflow Created
IsValidForForm	False
IsValidForRead	True
LogicalName	isworkflowcreated
RequiredLevel	None
Type	Boolean

IsWorkflowCreated Options

Value	Label
1	Yes
0	No

DefaultValue: False

LastOnHoldTime

Property	Value
DateTimeBehavior	UserLocal
Description	Contains the date and time stamp of the last on hold time.
DisplayName	Last On Hold Time
Format	DateAndTime
IsValidForForm	True
IsValidForRead	True
LogicalName	lastonholdtime
RequiredLevel	None
Type	DateTime

LeftVoiceMail

Property	Value
Description	Left the voice mail
DisplayName	Left Voice Mail
IsValidForForm	True
IsValidForRead	True
LogicalName	leftvoicemail
RequiredLevel	None
Type	Boolean

LeftVoiceMail Options

Value	Label
1	Yes
0	No

DefaultValue: False

Location

Property	Value
Description	Type the location where the service activity will take place, such as a conference room, customer office, or other venue.
DisplayName	Delivery Location
FormatName	Text
IsLocalizable	False
IsValidForForm	True
IsValidForRead	True
LogicalName	location
MaxLength	500
RequiredLevel	None
Type	String

OptionalAttendees

Property	Value
Description	List of optional attendees for the activity.
DisplayName	Optional Attendees
IsValidForForm	True
IsValidForRead	True
LogicalName	optionalattendees
RequiredLevel	None
Targets	account,contact,lead,systemuser
Type	PartyList

Organizer

Property	Value
Description	Person who organized the activity.
DisplayName	Organizer
IsValidForForm	True
IsValidForRead	True
LogicalName	organizer
RequiredLevel	None
Targets	systemuser
Type	PartyList

OverriddenCreatedOn

Property	Value
DateTimeBehavior	UserLocal
Description	Date and time that the record was migrated.
DisplayName	Record Created On
Format	DateOnly
IsValidForForm	False
IsValidForRead	True
IsValidForUpdate	False
LogicalName	overriddencreatedon
RequiredLevel	None
Type	DateTime

OwnerId

Property	Value
Description	Unique identifier of the user or team who owns the activity.
DisplayName	Owner
IsValidForForm	True
IsValidForRead	True
LogicalName	ownerid
RequiredLevel	SystemRequired
Targets	systemuser,team
Type	Owner

OwnerIdType

Property	Value
Description
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	owneridtype
RequiredLevel	SystemRequired
Type	EntityName

Partners

Property	Value
Description	Outsource vendor with which activity is associated.
DisplayName	Outsource Vendors
IsValidForForm	True
IsValidForRead	True
LogicalName	partners
RequiredLevel	None
Targets	account,contact
Type	PartyList

PriorityCode

Property	Value
Description	Select the priority so that preferred customers or critical issues are handled quickly.
DisplayName	Priority
IsValidForForm	True
IsValidForRead	True
LogicalName	prioritycode
RequiredLevel	None
Type	Picklist

PriorityCode Options

Value	Label
0	Low
1	Normal
2	High

ProcessId

Property	Value
Description	Unique identifier of the Process.
DisplayName	Process
IsValidForForm	False
IsValidForRead	True
LogicalName	processid
RequiredLevel	None
Type	Uniqueidentifier

RegardingObjectId

Property	Value
Description	Choose the record that the service activity relates to.
DisplayName	Regarding
IsValidForForm	True
IsValidForRead	True
LogicalName	regardingobjectid
RequiredLevel	None
Targets	account,bookableresourcebooking,bookableresourcebookingheader,bulkoperation,campaign,campaignactivity,contact,contract,entitlement,entitlementtemplate,incident,interactionforemail,invoice,knowledgearticle,knowledgebaserecord,lead,msdyn_agreement,msdyn_agreementbookingdate,msdyn_agreementbookingincident,msdyn_agreementbookingproduct,msdyn_agreementbookingservice,msdyn_agreementbookingservicetask,msdyn_agreementbookingsetup,msdyn_agreementinvoicedate,msdyn_agreementinvoiceproduct,msdyn_agreementinvoicesetup,msdyn_bookingalertstatus,msdyn_bookingrule,msdyn_bookingtimestamp,msdyn_customerasset,msdyn_fieldservicesetting,msdyn_incidenttypecharacteristic,msdyn_incidenttypeproduct,msdyn_incidenttypeservice,msdyn_inventoryadjustment,msdyn_inventoryadjustmentproduct,msdyn_inventoryjournal,msdyn_inventorytransfer,msdyn_payment,msdyn_paymentdetail,msdyn_paymentmethod,msdyn_paymentterm,msdyn_playbookinstance,msdyn_postalbum,msdyn_postalcode,msdyn_processnotes,msdyn_productinventory,msdyn_projectteam,msdyn_purchaseorder,msdyn_purchaseorderbill,msdyn_purchaseorderproduct,msdyn_purchaseorderreceipt,msdyn_purchaseorderreceiptproduct,msdyn_purchaseordersubstatus,msdyn_quotebookingincident,msdyn_quotebookingproduct,msdyn_quotebookingservice,msdyn_quotebookingservicetask,msdyn_resourceterritory,msdyn_rma,msdyn_rmaproduct,msdyn_rmareceipt,msdyn_rmareceiptproduct,msdyn_rmasubstatus,msdyn_rtv,msdyn_rtvproduct,msdyn_rtvsubstatus,msdyn_shipvia,msdyn_systemuserschedulersetting,msdyn_timegroup,msdyn_timegroupdetail,msdyn_timeoffrequest,msdyn_warehouse,msdyn_workorder,msdyn_workordercharacteristic,msdyn_workorderincident,msdyn_workorderproduct,msdyn_workorderresourcerestriction,msdyn_workorderservice,msdyn_workorderservicetask,opportunity,quote,salesorder,site
Type	Lookup

RegardingObjectTypeCode

Property	Value
Description
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	regardingobjecttypecode
RequiredLevel	None
Type	EntityName

RequiredAttendees

Property	Value
Description	List of required attendees for the activity.
DisplayName	Required Attendees
IsValidForForm	True
IsValidForRead	True
LogicalName	requiredattendees
RequiredLevel	None
Targets	account,contact,lead,systemuser
Type	PartyList

Resources

Property	Value
Description	Enter the user, facility, or equipment required to complete the service activity.
DisplayName	Resources
IsValidForForm	True
IsValidForRead	True
LogicalName	resources
RequiredLevel	None
Targets	equipment,systemuser
Type	PartyList

ScheduledDurationMinutes

Property	Value
Description	Shows the expected duration of the service activity, in minutes.
DisplayName	Scheduled Duration
Format	Duration
IsValidForForm	True
IsValidForRead	True
LogicalName	scheduleddurationminutes
MaxValue	2147483647
MinValue	0
RequiredLevel	None
Type	Integer

ScheduledEnd

Property	Value
DateTimeBehavior	UserLocal
Description	Enter the expected due date and time.
DisplayName	Scheduled End
Format	DateAndTime
IsValidForForm	True
IsValidForRead	True
LogicalName	scheduledend
RequiredLevel	ApplicationRequired
Type	DateTime

ScheduledStart

Property	Value
DateTimeBehavior	UserLocal
Description	Enter the expected due date and time.
DisplayName	Scheduled Start
Format	DateAndTime
IsValidForForm	True
IsValidForRead	True
LogicalName	scheduledstart
RequiredLevel	ApplicationRequired
Type	DateTime

ServiceId

Property	Value
Description	Choose the service scheduled to be performed during the service activity.
DisplayName	Service
IsValidForForm	True
IsValidForRead	True
LogicalName	serviceid
RequiredLevel	ApplicationRequired
Targets	service
Type	Lookup

SiteId

Property	Value
Description	Choose the site or location where the service activity will be performed.
DisplayName	Site
IsValidForForm	True
IsValidForRead	True
LogicalName	siteid
RequiredLevel	None
Targets	site
Type	Lookup

SLAId

Property	Value
Description	Choose the service level agreement (SLA) that you want to apply to the service appointment record.
DisplayName	SLA
IsValidForForm	True
IsValidForRead	True
LogicalName	slaid
RequiredLevel	None
Targets	sla
Type	Lookup

SortDate

Property	Value
DateTimeBehavior	UserLocal
Description	Shows the date and time by which the activities are sorted.
DisplayName	Sort Date
Format	DateAndTime
IsValidForForm	True
IsValidForRead	True
LogicalName	sortdate
RequiredLevel	None
Type	DateTime

StageId

Property	Value
Description	Unique identifier of the Stage.
DisplayName	(Deprecated) Process Stage
IsValidForForm	False
IsValidForRead	True
LogicalName	stageid
RequiredLevel	None
Type	Uniqueidentifier

StateCode

Property	Value
Description	Shows whether the service activity is open, completed, or canceled. Completed and canceled service activities are read-only and can't be edited.
DisplayName	Status
IsValidForCreate	False
IsValidForForm	True
IsValidForRead	True
LogicalName	statecode
RequiredLevel	SystemRequired
Type	State

StateCode Options

Value	Label	DefaultStatus	InvariantName
0	Open	1	Open
1	Closed	8	Closed
2	Canceled	9	Canceled
3	Scheduled	3	Scheduled

StatusCode

Property	Value
Description	Select the service activity's status.
DisplayName	Status Reason
IsValidForForm	True
IsValidForRead	True
LogicalName	statuscode
RequiredLevel	None
Type	Status

StatusCode Options

Value	Label	State
1	Requested	0
2	Tentative	0
3	Pending	3
4	Reserved	3
6	In Progress	3
7	Arrived	3
8	Completed	1
9	Canceled	2
10	No Show	2

Subcategory

Property	Value
Description	Type a subcategory to identify the service activity type and relate the activity to a specific product, service region, business group, or other function.
DisplayName	Sub-Category
FormatName	Text
IsLocalizable	False
IsValidForForm	True
IsValidForRead	True
LogicalName	subcategory
MaxLength	250
RequiredLevel	None
Type	String

Subject

Property	Value
Description	Type a short description about the objective or primary topic of the service activity.
DisplayName	Subject
FormatName	Text
IsLocalizable	False
IsValidForForm	True
IsValidForRead	True
LogicalName	subject
MaxLength	200
RequiredLevel	ApplicationRequired
Type	String

SubscriptionId

Property	Value
Description	For internal use only.
DisplayName	Subscription
IsValidForForm	False
IsValidForRead	False
IsValidForUpdate	False
LogicalName	subscriptionid
RequiredLevel	None
Type	Uniqueidentifier

TimeZoneRuleVersionNumber

Property	Value
Description	For internal use only.
DisplayName	Time Zone Rule Version Number
Format	None
IsValidForForm	False
IsValidForRead	True
LogicalName	timezoneruleversionnumber
MaxValue	2147483647
MinValue	-1
RequiredLevel	None
Type	Integer

To

Property	Value
Description	Person who is the receiver of the activity.
DisplayName	To
IsValidForForm	True
IsValidForRead	True
LogicalName	to
RequiredLevel	None
Targets	account,contact,lead,systemuser
Type	PartyList

TransactionCurrencyId

Property	Value
Description	Choose the local currency for the record to make sure budgets are reported in the correct currency.
DisplayName	Currency
IsValidForForm	True
IsValidForRead	True
LogicalName	transactioncurrencyid
RequiredLevel	None
Targets	transactioncurrency
Type	Lookup

TraversedPath

Property	Value
Description	For internal use only.
DisplayName	(Deprecated) Traversed Path
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	traversedpath
MaxLength	1250
RequiredLevel	None
Type	String

UTCConversionTimeZoneCode

Property	Value
Description	Time zone code that was in use when the record was created.
DisplayName	UTC Conversion Time Zone Code
Format	None
IsValidForForm	False
IsValidForRead	True
LogicalName	utcconversiontimezonecode
MaxValue	2147483647
MinValue	-1
RequiredLevel	None
Type	Integer

Read-only attributes

These attributes return false for both IsValidForCreate or IsValidForUpdate. Listed by SchemaName.

• ActivityTypeCode
• CreatedBy
• CreatedByName
• CreatedByYomiName
• CreatedOn
• CreatedOnBehalfBy
• CreatedOnBehalfByName
• CreatedOnBehalfByYomiName
• DeliveryLastAttemptedOn
• ExchangeRate
• InstanceTypeCode
• IsRegularActivity
• ModifiedBy
• ModifiedByName
• ModifiedByYomiName
• ModifiedOn
• ModifiedOnBehalfBy
• ModifiedOnBehalfByName
• ModifiedOnBehalfByYomiName
• OnHoldTime
• OwnerIdName
• OwnerIdYomiName
• OwningBusinessUnit
• OwningTeam
• OwningUser
• PostponeActivityProcessingUntil
• RegardingObjectIdName
• RegardingObjectIdYomiName
• SenderMailboxId
• SenderMailboxIdName
• SentOn
• SeriesId
• ServiceIdName
• SiteIdName
• SLAInvokedId
• SLAInvokedIdName
• SLAName
• TransactionCurrencyIdName
• VersionNumber

ActivityTypeCode

Property	Value
Description	Shows the type of activity.
DisplayName	Activity Type
IsValidForForm	False
IsValidForRead	True
LogicalName	activitytypecode
RequiredLevel	SystemRequired
Type	EntityName

CreatedBy

Property	Value
Description	Unique identifier of the user who created the activity.
DisplayName	Created By
IsValidForForm	True
IsValidForRead	True
LogicalName	createdby
RequiredLevel	None
Targets	systemuser
Type	Lookup

CreatedByName

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	createdbyname
MaxLength	100
RequiredLevel	None
Type	String

CreatedByYomiName

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	createdbyyominame
MaxLength	100
RequiredLevel	None
Type	String

CreatedOn

Property	Value
DateTimeBehavior	UserLocal
Description	Date and time when the activity was created.
DisplayName	Date Created
Format	DateAndTime
IsValidForForm	True
IsValidForRead	True
LogicalName	createdon
RequiredLevel	None
Type	DateTime

CreatedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who created the activitypointer.
DisplayName	Created By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	createdonbehalfby
RequiredLevel	None
Targets	systemuser
Type	Lookup

CreatedOnBehalfByName

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	createdonbehalfbyname
MaxLength	100
RequiredLevel	None
Type	String

CreatedOnBehalfByYomiName

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	createdonbehalfbyyominame
MaxLength	100
RequiredLevel	None
Type	String

DeliveryLastAttemptedOn

Property	Value
DateTimeBehavior	UserLocal
Description	Date and time when the delivery of the activity was last attempted.
DisplayName	Date Delivery Last Attempted
Format	DateAndTime
IsValidForForm	True
IsValidForRead	True
LogicalName	deliverylastattemptedon
RequiredLevel	None
Type	DateTime

ExchangeRate

Property	Value
Description	Shows the conversion rate of the record's currency. The exchange rate is used to convert all money fields in the record from the local currency to the system's default currency.
DisplayName	Exchange Rate
IsValidForForm	True
IsValidForRead	True
LogicalName	exchangerate
MaxValue	100000000000
MinValue	0.0000000001
Precision	10
RequiredLevel	None
Type	Decimal

InstanceTypeCode

Property	Value
Description	Type of instance of a recurring series.
DisplayName	Recurring Instance Type
IsValidForForm	False
IsValidForRead	True
LogicalName	instancetypecode
RequiredLevel	SystemRequired
Type	Picklist

InstanceTypeCode Options

Value	Label
0	Not Recurring
1	Recurring Master
2	Recurring Instance
3	Recurring Exception
4	Recurring Future Exception

IsRegularActivity

Property	Value
Description	Information regarding whether the activity is a regular activity type or event type.
DisplayName	Is Regular Activity
IsValidForForm	False
IsValidForRead	True
LogicalName	isregularactivity
RequiredLevel	SystemRequired
Type	Boolean

IsRegularActivity Options

Value	Label
1	Yes
0	No

DefaultValue: False

ModifiedBy

Property	Value
Description	Unique identifier of user who last modified the activity.
DisplayName	Modified By
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedby
RequiredLevel	None
Targets	systemuser
Type	Lookup

ModifiedByName

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	modifiedbyname
MaxLength	100
RequiredLevel	None
Type	String

ModifiedByYomiName

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	modifiedbyyominame
MaxLength	100
RequiredLevel	None
Type	String

ModifiedOn

Property	Value
DateTimeBehavior	UserLocal
Description	Date and time when activity was last modified.
DisplayName	Last Updated
Format	DateAndTime
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedon
RequiredLevel	None
Type	DateTime

ModifiedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who last modified the activitypointer.
DisplayName	Modified By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedonbehalfby
RequiredLevel	None
Targets	systemuser
Type	Lookup

ModifiedOnBehalfByName

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	modifiedonbehalfbyname
MaxLength	100
RequiredLevel	None
Type	String

ModifiedOnBehalfByYomiName

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	modifiedonbehalfbyyominame
MaxLength	100
RequiredLevel	None
Type	String

OnHoldTime

Property	Value
Description	Shows how long, in minutes, that the record was on hold.
DisplayName	On Hold Time (Minutes)
Format	None
IsValidForForm	True
IsValidForRead	True
LogicalName	onholdtime
MaxValue	2147483647
MinValue	-2147483648
RequiredLevel	None
Type	Integer

OwnerIdName

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	owneridname
MaxLength	100
RequiredLevel	SystemRequired
Type	String

OwnerIdYomiName

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	owneridyominame
MaxLength	100
RequiredLevel	SystemRequired
Type	String

OwningBusinessUnit

Property	Value
Description	Unique identifier of the business unit that owns the activity.
DisplayName	Owning Business Unit
IsValidForForm	False
IsValidForRead	True
LogicalName	owningbusinessunit
RequiredLevel	None
Targets	businessunit
Type	Lookup

OwningTeam

Property	Value
Description	Unique identifier of the team that owns the activity.
DisplayName	Owning Team
IsValidForForm	False
IsValidForRead	True
LogicalName	owningteam
RequiredLevel	None
Targets	team
Type	Lookup

OwningUser

Property	Value
Description	Unique identifier of the user that owns the activity.
DisplayName	Owning User
IsValidForForm	False
IsValidForRead	True
LogicalName	owninguser
RequiredLevel	None
Targets	systemuser
Type	Lookup

PostponeActivityProcessingUntil

Property	Value
DateTimeBehavior	UserLocal
Description	For internal use only.
DisplayName	Delay activity processing until
Format	DateAndTime
IsValidForForm	False
IsValidForRead	True
LogicalName	postponeactivityprocessinguntil
RequiredLevel	None
Type	DateTime

RegardingObjectIdName

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	regardingobjectidname
MaxLength	100
RequiredLevel	None
Type	String

RegardingObjectIdYomiName

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	regardingobjectidyominame
MaxLength	100
RequiredLevel	None
Type	String

SenderMailboxId

Property	Value
Description	Unique identifier of the mailbox associated with the sender of the email message.
DisplayName	Sender's Mailbox
IsValidForForm	False
IsValidForRead	True
LogicalName	sendermailboxid
RequiredLevel	None
Targets	mailbox
Type	Lookup

SenderMailboxIdName

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	sendermailboxidname
MaxLength	100
RequiredLevel	None
Type	String

SentOn

Property	Value
DateTimeBehavior	UserLocal
Description	Date and time when the activity was sent.
DisplayName	Date Sent
Format	DateAndTime
IsValidForForm	True
IsValidForRead	True
LogicalName	senton
RequiredLevel	None
Type	DateTime

SeriesId

Property	Value
Description	Uniqueidentifier specifying the id of recurring series of an instance.
DisplayName	Series Id
IsValidForForm	False
IsValidForRead	True
LogicalName	seriesid
RequiredLevel	None
Type	Uniqueidentifier

ServiceIdName

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	serviceidname
MaxLength	100
RequiredLevel	SystemRequired
Type	String

SiteIdName

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	siteidname
MaxLength	100
RequiredLevel	SystemRequired
Type	String

SLAInvokedId

Property	Value
Description	Last SLA that was applied to this email. This field is for internal use only.
DisplayName	Last SLA applied
IsValidForForm	False
IsValidForRead	True
LogicalName	slainvokedid
RequiredLevel	None
Targets	sla
Type	Lookup

SLAInvokedIdName

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	slainvokedidname
MaxLength	100
RequiredLevel	None
Type	String

SLAName

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	slaname
MaxLength	100
RequiredLevel	None
Type	String

TransactionCurrencyIdName

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	transactioncurrencyidname
MaxLength	100
RequiredLevel	None
Type	String

VersionNumber

Property	Value
Description	Version number of the activity.
DisplayName	Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	versionnumber
MaxValue	9223372036854775807
MinValue	-9223372036854775808
RequiredLevel	None
Type	BigInt

One-To-Many Relationships

Listed by SchemaName.

• serviceappointment_activity_parties
• CampaignResponse_ServiceAppointments
• ServiceAppointment_SyncErrors
• ServiceAppointment_AsyncOperations
• serviceappointment_MailboxTrackingFolders
• ServiceAppointment_ProcessSessions
• ServiceAppointment_BulkDeleteFailures
• serviceappointment_principalobjectattributeaccess
• serviceappointment_connections1
• serviceappointment_connections2
• ServiceAppointment_QueueItem
• ServiceAppointment_Annotation
• serviceappointment_actioncard
• slakpiinstance_serviceappointment

serviceappointment_activity_parties

Added by: System Solution Solution

Same as activityparty entity serviceappointment_activity_parties Many-To-One relationship.

Property	Value
ReferencingEntity	activityparty
ReferencingAttribute	activityid
IsHierarchical	False
IsCustomizable	False
ReferencedEntityNavigationPropertyName	serviceappointment_activity_parties
AssociatedMenuConfiguration	Behavior: DoNotDisplay Group: Details Label: Order:
CascadeConfiguration	Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade

CampaignResponse_ServiceAppointments

Added by: Marketing Solution

Same as campaignresponse entity CampaignResponse_ServiceAppointments Many-To-One relationship.

Property	Value
ReferencingEntity	campaignresponse
ReferencingAttribute	originatingactivityid
IsHierarchical	False
IsCustomizable	True
ReferencedEntityNavigationPropertyName	CampaignResponse_ServiceAppointments
AssociatedMenuConfiguration	Behavior: DoNotDisplay Group: Details Label: Order:
CascadeConfiguration	Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade

ServiceAppointment_SyncErrors

Added by: System Solution Solution

Same as syncerror entity ServiceAppointment_SyncErrors Many-To-One relationship.

Property	Value
ReferencingEntity	syncerror
ReferencingAttribute	regardingobjectid
IsHierarchical	False
IsCustomizable	True
ReferencedEntityNavigationPropertyName	ServiceAppointment_SyncErrors
AssociatedMenuConfiguration	Behavior: DoNotDisplay Group: Details Label: Order:
CascadeConfiguration	Assign: Cascade Delete: Cascade Merge: Cascade Reparent: Cascade Share: Cascade Unshare: Cascade

ServiceAppointment_AsyncOperations

Added by: System Solution Solution

Same as asyncoperation entity ServiceAppointment_AsyncOperations Many-To-One relationship.

Property	Value
ReferencingEntity	asyncoperation
ReferencingAttribute	regardingobjectid
IsHierarchical	False
IsCustomizable	False
ReferencedEntityNavigationPropertyName	ServiceAppointment_AsyncOperations
AssociatedMenuConfiguration	Behavior: DoNotDisplay Group: Details Label: Order:
CascadeConfiguration	Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade

serviceappointment_MailboxTrackingFolders

Added by: System Solution Solution

Same as mailboxtrackingfolder entity serviceappointment_MailboxTrackingFolders Many-To-One relationship.

Property	Value
ReferencingEntity	mailboxtrackingfolder
ReferencingAttribute	regardingobjectid
IsHierarchical	False
IsCustomizable	True
ReferencedEntityNavigationPropertyName	serviceappointment_MailboxTrackingFolders
AssociatedMenuConfiguration	Behavior: DoNotDisplay Group: Details Label: Order:
CascadeConfiguration	Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade

ServiceAppointment_ProcessSessions

Added by: System Solution Solution

Same as processsession entity ServiceAppointment_ProcessSessions Many-To-One relationship.

Property	Value
ReferencingEntity	processsession
ReferencingAttribute	regardingobjectid
IsHierarchical	False
IsCustomizable	False
ReferencedEntityNavigationPropertyName	ServiceAppointment_ProcessSessions
AssociatedMenuConfiguration	Behavior: UseCollectionName Group: Details Label: Order: 110
CascadeConfiguration	Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade

ServiceAppointment_BulkDeleteFailures

Added by: System Solution Solution

Same as bulkdeletefailure entity ServiceAppointment_BulkDeleteFailures Many-To-One relationship.

Property	Value
ReferencingEntity	bulkdeletefailure
ReferencingAttribute	regardingobjectid
IsHierarchical	False
IsCustomizable	False
ReferencedEntityNavigationPropertyName	ServiceAppointment_BulkDeleteFailures
AssociatedMenuConfiguration	Behavior: DoNotDisplay Group: Details Label: Order:
CascadeConfiguration	Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade

serviceappointment_principalobjectattributeaccess

Added by: System Solution Solution

Same as principalobjectattributeaccess entity serviceappointment_principalobjectattributeaccess Many-To-One relationship.

Property	Value
ReferencingEntity	principalobjectattributeaccess
ReferencingAttribute	objectid
IsHierarchical	False
IsCustomizable	False
ReferencedEntityNavigationPropertyName	serviceappointment_principalobjectattributeaccess
AssociatedMenuConfiguration	Behavior: DoNotDisplay Group: Details Label: Order:
CascadeConfiguration	Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade

serviceappointment_connections1

Added by: System Solution Solution

Same as connection entity serviceappointment_connections1 Many-To-One relationship.

Property	Value
ReferencingEntity	connection
ReferencingAttribute	record1id
IsHierarchical	False
IsCustomizable	True
ReferencedEntityNavigationPropertyName	serviceappointment_connections1
AssociatedMenuConfiguration	Behavior: UseCollectionName Group: Details Label: Order: 100
CascadeConfiguration	Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade

serviceappointment_connections2

Added by: System Solution Solution

Same as connection entity serviceappointment_connections2 Many-To-One relationship.

Property	Value
ReferencingEntity	connection
ReferencingAttribute	record2id
IsHierarchical	False
IsCustomizable	True
ReferencedEntityNavigationPropertyName	serviceappointment_connections2
AssociatedMenuConfiguration	Behavior: DoNotDisplay Group: Details Label: Order: 100
CascadeConfiguration	Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade

ServiceAppointment_QueueItem

Added by: System Solution Solution

Same as queueitem entity ServiceAppointment_QueueItem Many-To-One relationship.

Property	Value
ReferencingEntity	queueitem
ReferencingAttribute	objectid
IsHierarchical	False
IsCustomizable	True
ReferencedEntityNavigationPropertyName	ServiceAppointment_QueueItem
AssociatedMenuConfiguration	Behavior: DoNotDisplay Group: Details Label: Order:
CascadeConfiguration	Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade

ServiceAppointment_Annotation

Added by: System Solution Solution

Same as annotation entity ServiceAppointment_Annotation Many-To-One relationship.

Property	Value
ReferencingEntity	annotation
ReferencingAttribute	objectid
IsHierarchical	False
IsCustomizable	True
ReferencedEntityNavigationPropertyName	ServiceAppointment_Annotation
AssociatedMenuConfiguration	Behavior: DoNotDisplay Group: Details Label: Order:
CascadeConfiguration	Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: Cascade Share: Cascade Unshare: Cascade

serviceappointment_actioncard

Added by: System Solution Solution

Same as actioncard entity serviceappointment_actioncard Many-To-One relationship.

Property	Value
ReferencingEntity	actioncard
ReferencingAttribute	regardingobjectid
IsHierarchical	False
IsCustomizable	True
ReferencedEntityNavigationPropertyName	serviceappointment_actioncard
AssociatedMenuConfiguration	Behavior: DoNotDisplay Group: Details Label: Order:
CascadeConfiguration	Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade

slakpiinstance_serviceappointment

Added by: System Solution Solution

Same as slakpiinstance entity slakpiinstance_serviceappointment Many-To-One relationship.

Property	Value
ReferencingEntity	slakpiinstance
ReferencingAttribute	regarding
IsHierarchical	False
IsCustomizable	True
ReferencedEntityNavigationPropertyName	slakpiinstance_serviceappointment
AssociatedMenuConfiguration	Behavior: DoNotDisplay Group: Details Label: Order:
CascadeConfiguration	Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade

Many-To-One Relationships

Each Many-To-One relationship is defined by a corresponding One-To-Many relationship with the related entity. Listed by SchemaName.

• Lead_ServiceAppointments
• bookableresourcebooking_ServiceAppointments
• bookableresourcebookingheader_ServiceAppointments
• bulkoperation_ServiceAppointments
• Campaign_ServiceAppointments
• campaignactivity_ServiceAppointments
• Contract_ServiceAppointments
• entitlement_ServiceAppointments
• entitlementtemplate_ServiceAppointments
• Incident_ServiceAppointments
• interactionforemail_ServiceAppointments
• KnowledgeBaseRecord_ServiceAppointments
• Account_ServiceAppointments
• lk_serviceappointment_createdby
• Contact_ServiceAppointments
• serviceappointment_mailbox_sendermailboxid
• TransactionCurrency_ServiceAppointment
• system_user_service_appointments
• manualsla_serviceappointment
• business_unit_service_appointments
• KnowledgeArticle_ServiceAppointments
• lk_serviceappointment_modifiedonbehalfby
• lk_serviceappointment_createdonbehalfby
• lk_serviceappointment_modifiedby
• team_service_appointments
• sla_serviceappointment
• activity_pointer_service_appointment
• site_ServiceAppointments
• service_service_appointments
• site_service_appointments
• msdyn_playbookinstance_ServiceAppointments
• Invoice_ServiceAppointments
• Opportunity_ServiceAppointments
• Quote_ServiceAppointments
• SalesOrder_ServiceAppointments
• msdyn_postalbum_ServiceAppointments
• msdyn_bookingalertstatus_ServiceAppointments
• msdyn_bookingrule_ServiceAppointments
• msdyn_resourceterritory_ServiceAppointments
• msdyn_systemuserschedulersetting_ServiceAppointments
• msdyn_timegroup_ServiceAppointments
• msdyn_timegroupdetail_ServiceAppointments
• msdyn_processnotes_ServiceAppointments
• msdyn_projectteam_ServiceAppointments
• msdyn_agreement_ServiceAppointments
• msdyn_agreementbookingdate_ServiceAppointments
• msdyn_agreementbookingincident_ServiceAppointments
• msdyn_agreementbookingproduct_ServiceAppointments
• msdyn_agreementbookingservice_ServiceAppointments
• msdyn_agreementbookingservicetask_ServiceAppointments
• msdyn_agreementbookingsetup_ServiceAppointments
• msdyn_agreementinvoicedate_ServiceAppointments
• msdyn_agreementinvoiceproduct_ServiceAppointments
• msdyn_agreementinvoicesetup_ServiceAppointments
• msdyn_bookingtimestamp_ServiceAppointments
• msdyn_customerasset_ServiceAppointments
• msdyn_fieldservicesetting_ServiceAppointments
• msdyn_incidenttypecharacteristic_ServiceAppointments
• msdyn_incidenttypeproduct_ServiceAppointments
• msdyn_incidenttypeservice_ServiceAppointments
• msdyn_inventoryadjustment_ServiceAppointments
• msdyn_inventoryadjustmentproduct_ServiceAppointments
• msdyn_inventoryjournal_ServiceAppointments
• msdyn_inventorytransfer_ServiceAppointments
• msdyn_payment_ServiceAppointments
• msdyn_paymentdetail_ServiceAppointments
• msdyn_paymentmethod_ServiceAppointments
• msdyn_paymentterm_ServiceAppointments
• msdyn_postalcode_ServiceAppointments
• msdyn_productinventory_ServiceAppointments
• msdyn_purchaseorder_ServiceAppointments
• msdyn_purchaseorderbill_ServiceAppointments
• msdyn_purchaseorderproduct_ServiceAppointments
• msdyn_purchaseorderreceipt_ServiceAppointments
• msdyn_purchaseorderreceiptproduct_ServiceAppointments
• msdyn_purchaseordersubstatus_ServiceAppointments
• msdyn_quotebookingincident_ServiceAppointments
• msdyn_quotebookingproduct_ServiceAppointments
• msdyn_quotebookingservice_ServiceAppointments
• msdyn_quotebookingservicetask_ServiceAppointments
• msdyn_rma_ServiceAppointments
• msdyn_rmaproduct_ServiceAppointments
• msdyn_rmareceipt_ServiceAppointments
• msdyn_rmareceiptproduct_ServiceAppointments
• msdyn_rmasubstatus_ServiceAppointments
• msdyn_rtv_ServiceAppointments
• msdyn_rtvproduct_ServiceAppointments
• msdyn_rtvsubstatus_ServiceAppointments
• msdyn_shipvia_ServiceAppointments
• msdyn_timeoffrequest_ServiceAppointments
• msdyn_warehouse_ServiceAppointments
• msdyn_workorder_ServiceAppointments
• msdyn_workordercharacteristic_ServiceAppointments
• msdyn_workorderincident_ServiceAppointments
• msdyn_workorderproduct_ServiceAppointments
• msdyn_workorderresourcerestriction_ServiceAppointments
• msdyn_workorderservice_ServiceAppointments
• msdyn_workorderservicetask_ServiceAppointments

Lead_ServiceAppointments

Added by: Lead Management Solution

See lead Entity Lead_ServiceAppointments One-To-Many relationship.

bookableresourcebooking_ServiceAppointments

Added by: Scheduling Solution

See bookableresourcebooking Entity bookableresourcebooking_ServiceAppointments One-To-Many relationship.

bookableresourcebookingheader_ServiceAppointments

Added by: Scheduling Solution

See bookableresourcebookingheader Entity bookableresourcebookingheader_ServiceAppointments One-To-Many relationship.

bulkoperation_ServiceAppointments

Added by: Marketing Solution

See bulkoperation Entity bulkoperation_ServiceAppointments One-To-Many relationship.

Campaign_ServiceAppointments

Added by: Marketing Solution

See campaign Entity Campaign_ServiceAppointments One-To-Many relationship.

campaignactivity_ServiceAppointments

Added by: Marketing Solution

See campaignactivity Entity campaignactivity_ServiceAppointments One-To-Many relationship.

Contract_ServiceAppointments

See contract Entity Contract_ServiceAppointments One-To-Many relationship.

entitlement_ServiceAppointments

See entitlement Entity entitlement_ServiceAppointments One-To-Many relationship.

entitlementtemplate_ServiceAppointments

See entitlementtemplate Entity entitlementtemplate_ServiceAppointments One-To-Many relationship.

Incident_ServiceAppointments

See incident Entity Incident_ServiceAppointments One-To-Many relationship.

interactionforemail_ServiceAppointments

Added by: System Solution Solution

See interactionforemail Entity interactionforemail_ServiceAppointments One-To-Many relationship.

KnowledgeBaseRecord_ServiceAppointments

Added by: System Solution Solution

See knowledgebaserecord Entity KnowledgeBaseRecord_ServiceAppointments One-To-Many relationship.

Account_ServiceAppointments

Added by: System Solution Solution

See account Entity Account_ServiceAppointments One-To-Many relationship.

lk_serviceappointment_createdby

Added by: System Solution Solution

See systemuser Entity lk_serviceappointment_createdby One-To-Many relationship.

Contact_ServiceAppointments

Added by: System Solution Solution

See contact Entity Contact_ServiceAppointments One-To-Many relationship.

serviceappointment_mailbox_sendermailboxid

Added by: System Solution Solution

See mailbox Entity serviceappointment_mailbox_sendermailboxid One-To-Many relationship.

TransactionCurrency_ServiceAppointment

Added by: System Solution Solution

See transactioncurrency Entity TransactionCurrency_ServiceAppointment One-To-Many relationship.

system_user_service_appointments

Added by: System Solution Solution

See systemuser Entity system_user_service_appointments One-To-Many relationship.

manualsla_serviceappointment

Added by: System Solution Solution

See sla Entity manualsla_serviceappointment One-To-Many relationship.

business_unit_service_appointments

Added by: System Solution Solution

See businessunit Entity business_unit_service_appointments One-To-Many relationship.

KnowledgeArticle_ServiceAppointments

Added by: System Solution Solution

See knowledgearticle Entity KnowledgeArticle_ServiceAppointments One-To-Many relationship.

lk_serviceappointment_modifiedonbehalfby

Added by: System Solution Solution

See systemuser Entity lk_serviceappointment_modifiedonbehalfby One-To-Many relationship.

lk_serviceappointment_createdonbehalfby

Added by: System Solution Solution

See systemuser Entity lk_serviceappointment_createdonbehalfby One-To-Many relationship.

lk_serviceappointment_modifiedby

Added by: System Solution Solution

See systemuser Entity lk_serviceappointment_modifiedby One-To-Many relationship.

team_service_appointments

Added by: System Solution Solution

See team Entity team_service_appointments One-To-Many relationship.

sla_serviceappointment

Added by: System Solution Solution

See sla Entity sla_serviceappointment One-To-Many relationship.

activity_pointer_service_appointment

Added by: System Solution Solution

See activitypointer Entity activity_pointer_service_appointment One-To-Many relationship.

site_ServiceAppointments

See site Entity site_ServiceAppointments One-To-Many relationship.

service_service_appointments

See service Entity service_service_appointments One-To-Many relationship.

site_service_appointments

See site Entity site_service_appointments One-To-Many relationship.

msdyn_playbookinstance_ServiceAppointments

Added by: Playbook Solution

See msdyn_playbookinstance Entity msdyn_playbookinstance_ServiceAppointments One-To-Many relationship.

Invoice_ServiceAppointments

Added by: Sales Solution

See invoice Entity Invoice_ServiceAppointments One-To-Many relationship.

Opportunity_ServiceAppointments

Added by: Sales Solution

See opportunity Entity Opportunity_ServiceAppointments One-To-Many relationship.

Quote_ServiceAppointments

Added by: Sales Solution

See quote Entity Quote_ServiceAppointments One-To-Many relationship.

SalesOrder_ServiceAppointments

Added by: Sales Solution

See salesorder Entity SalesOrder_ServiceAppointments One-To-Many relationship.

msdyn_postalbum_ServiceAppointments

Added by: Activity Feeds Solution

See msdyn_postalbum Entity msdyn_postalbum_ServiceAppointments One-To-Many relationship.

msdyn_bookingalertstatus_ServiceAppointments

Added by: Universal Resource Scheduling Solution

See msdyn_bookingalertstatus Entity msdyn_bookingalertstatus_ServiceAppointments One-To-Many relationship.

msdyn_bookingrule_ServiceAppointments

Added by: Universal Resource Scheduling Solution

See msdyn_bookingrule Entity msdyn_bookingrule_ServiceAppointments One-To-Many relationship.

msdyn_resourceterritory_ServiceAppointments

Added by: Universal Resource Scheduling Solution

See msdyn_resourceterritory Entity msdyn_resourceterritory_ServiceAppointments One-To-Many relationship.

msdyn_systemuserschedulersetting_ServiceAppointments

Added by: Universal Resource Scheduling Solution

See msdyn_systemuserschedulersetting Entity msdyn_systemuserschedulersetting_ServiceAppointments One-To-Many relationship.

msdyn_timegroup_ServiceAppointments

Added by: Universal Resource Scheduling Solution

See msdyn_timegroup Entity msdyn_timegroup_ServiceAppointments One-To-Many relationship.

msdyn_timegroupdetail_ServiceAppointments

Added by: Universal Resource Scheduling Solution

See msdyn_timegroupdetail Entity msdyn_timegroupdetail_ServiceAppointments One-To-Many relationship.

msdyn_processnotes_ServiceAppointments

Added by: Project Service Automation Solution

See msdyn_processnotes Entity msdyn_processnotes_ServiceAppointments One-To-Many relationship.

msdyn_projectteam_ServiceAppointments

Added by: Project Service Automation Solution

See msdyn_projectteam Entity msdyn_projectteam_ServiceAppointments One-To-Many relationship.

msdyn_agreement_ServiceAppointments

Added by: Field Service Solution

See msdyn_agreement Entity msdyn_agreement_ServiceAppointments One-To-Many relationship.

msdyn_agreementbookingdate_ServiceAppointments

Added by: Field Service Solution

See msdyn_agreementbookingdate Entity msdyn_agreementbookingdate_ServiceAppointments One-To-Many relationship.

msdyn_agreementbookingincident_ServiceAppointments

Added by: Field Service Solution

See msdyn_agreementbookingincident Entity msdyn_agreementbookingincident_ServiceAppointments One-To-Many relationship.

msdyn_agreementbookingproduct_ServiceAppointments

Added by: Field Service Solution

See msdyn_agreementbookingproduct Entity msdyn_agreementbookingproduct_ServiceAppointments One-To-Many relationship.

msdyn_agreementbookingservice_ServiceAppointments

Added by: Field Service Solution

See msdyn_agreementbookingservice Entity msdyn_agreementbookingservice_ServiceAppointments One-To-Many relationship.

msdyn_agreementbookingservicetask_ServiceAppointments

Added by: Field Service Solution

See msdyn_agreementbookingservicetask Entity msdyn_agreementbookingservicetask_ServiceAppointments One-To-Many relationship.

msdyn_agreementbookingsetup_ServiceAppointments

Added by: Field Service Solution

See msdyn_agreementbookingsetup Entity msdyn_agreementbookingsetup_ServiceAppointments One-To-Many relationship.

msdyn_agreementinvoicedate_ServiceAppointments

Added by: Field Service Solution

See msdyn_agreementinvoicedate Entity msdyn_agreementinvoicedate_ServiceAppointments One-To-Many relationship.

msdyn_agreementinvoiceproduct_ServiceAppointments

Added by: Field Service Solution

See msdyn_agreementinvoiceproduct Entity msdyn_agreementinvoiceproduct_ServiceAppointments One-To-Many relationship.

msdyn_agreementinvoicesetup_ServiceAppointments

Added by: Field Service Solution

See msdyn_agreementinvoicesetup Entity msdyn_agreementinvoicesetup_ServiceAppointments One-To-Many relationship.

msdyn_bookingtimestamp_ServiceAppointments

Added by: Field Service Solution

See msdyn_bookingtimestamp Entity msdyn_bookingtimestamp_ServiceAppointments One-To-Many relationship.

msdyn_customerasset_ServiceAppointments

Added by: Field Service Solution

See msdyn_customerasset Entity msdyn_customerasset_ServiceAppointments One-To-Many relationship.

msdyn_fieldservicesetting_ServiceAppointments

Added by: Field Service Solution

See msdyn_fieldservicesetting Entity msdyn_fieldservicesetting_ServiceAppointments One-To-Many relationship.

msdyn_incidenttypecharacteristic_ServiceAppointments

Added by: Field Service Solution

See msdyn_incidenttypecharacteristic Entity msdyn_incidenttypecharacteristic_ServiceAppointments One-To-Many relationship.

msdyn_incidenttypeproduct_ServiceAppointments

Added by: Field Service Solution

See msdyn_incidenttypeproduct Entity msdyn_incidenttypeproduct_ServiceAppointments One-To-Many relationship.

msdyn_incidenttypeservice_ServiceAppointments

Added by: Field Service Solution

See msdyn_incidenttypeservice Entity msdyn_incidenttypeservice_ServiceAppointments One-To-Many relationship.

msdyn_inventoryadjustment_ServiceAppointments

Added by: Field Service Solution

See msdyn_inventoryadjustment Entity msdyn_inventoryadjustment_ServiceAppointments One-To-Many relationship.

msdyn_inventoryadjustmentproduct_ServiceAppointments

Added by: Field Service Solution

See msdyn_inventoryadjustmentproduct Entity msdyn_inventoryadjustmentproduct_ServiceAppointments One-To-Many relationship.

msdyn_inventoryjournal_ServiceAppointments

Added by: Field Service Solution

See msdyn_inventoryjournal Entity msdyn_inventoryjournal_ServiceAppointments One-To-Many relationship.

msdyn_inventorytransfer_ServiceAppointments

Added by: Field Service Solution

See msdyn_inventorytransfer Entity msdyn_inventorytransfer_ServiceAppointments One-To-Many relationship.

msdyn_payment_ServiceAppointments

Added by: Field Service Solution

See msdyn_payment Entity msdyn_payment_ServiceAppointments One-To-Many relationship.

msdyn_paymentdetail_ServiceAppointments

Added by: Field Service Solution

See msdyn_paymentdetail Entity msdyn_paymentdetail_ServiceAppointments One-To-Many relationship.

msdyn_paymentmethod_ServiceAppointments

Added by: Field Service Solution

See msdyn_paymentmethod Entity msdyn_paymentmethod_ServiceAppointments One-To-Many relationship.

msdyn_paymentterm_ServiceAppointments

Added by: Field Service Solution

See msdyn_paymentterm Entity msdyn_paymentterm_ServiceAppointments One-To-Many relationship.

msdyn_postalcode_ServiceAppointments

Added by: Field Service Solution

See msdyn_postalcode Entity msdyn_postalcode_ServiceAppointments One-To-Many relationship.

msdyn_productinventory_ServiceAppointments

Added by: Field Service Solution

See msdyn_productinventory Entity msdyn_productinventory_ServiceAppointments One-To-Many relationship.

msdyn_purchaseorder_ServiceAppointments

Added by: Field Service Solution

See msdyn_purchaseorder Entity msdyn_purchaseorder_ServiceAppointments One-To-Many relationship.

msdyn_purchaseorderbill_ServiceAppointments

Added by: Field Service Solution

See msdyn_purchaseorderbill Entity msdyn_purchaseorderbill_ServiceAppointments One-To-Many relationship.

msdyn_purchaseorderproduct_ServiceAppointments

Added by: Field Service Solution

See msdyn_purchaseorderproduct Entity msdyn_purchaseorderproduct_ServiceAppointments One-To-Many relationship.

msdyn_purchaseorderreceipt_ServiceAppointments

Added by: Field Service Solution

See msdyn_purchaseorderreceipt Entity msdyn_purchaseorderreceipt_ServiceAppointments One-To-Many relationship.

msdyn_purchaseorderreceiptproduct_ServiceAppointments

Added by: Field Service Solution

See msdyn_purchaseorderreceiptproduct Entity msdyn_purchaseorderreceiptproduct_ServiceAppointments One-To-Many relationship.

msdyn_purchaseordersubstatus_ServiceAppointments

Added by: Field Service Solution

See msdyn_purchaseordersubstatus Entity msdyn_purchaseordersubstatus_ServiceAppointments One-To-Many relationship.

msdyn_quotebookingincident_ServiceAppointments

Added by: Field Service Solution

See msdyn_quotebookingincident Entity msdyn_quotebookingincident_ServiceAppointments One-To-Many relationship.

msdyn_quotebookingproduct_ServiceAppointments

Added by: Field Service Solution

See msdyn_quotebookingproduct Entity msdyn_quotebookingproduct_ServiceAppointments One-To-Many relationship.

msdyn_quotebookingservice_ServiceAppointments

Added by: Field Service Solution

See msdyn_quotebookingservice Entity msdyn_quotebookingservice_ServiceAppointments One-To-Many relationship.

msdyn_quotebookingservicetask_ServiceAppointments

Added by: Field Service Solution

See msdyn_quotebookingservicetask Entity msdyn_quotebookingservicetask_ServiceAppointments One-To-Many relationship.

msdyn_rma_ServiceAppointments

Added by: Field Service Solution

See msdyn_rma Entity msdyn_rma_ServiceAppointments One-To-Many relationship.

msdyn_rmaproduct_ServiceAppointments

Added by: Field Service Solution

See msdyn_rmaproduct Entity msdyn_rmaproduct_ServiceAppointments One-To-Many relationship.

msdyn_rmareceipt_ServiceAppointments

Added by: Field Service Solution

See msdyn_rmareceipt Entity msdyn_rmareceipt_ServiceAppointments One-To-Many relationship.

msdyn_rmareceiptproduct_ServiceAppointments

Added by: Field Service Solution

See msdyn_rmareceiptproduct Entity msdyn_rmareceiptproduct_ServiceAppointments One-To-Many relationship.

msdyn_rmasubstatus_ServiceAppointments

Added by: Field Service Solution

See msdyn_rmasubstatus Entity msdyn_rmasubstatus_ServiceAppointments One-To-Many relationship.

msdyn_rtv_ServiceAppointments

Added by: Field Service Solution

See msdyn_rtv Entity msdyn_rtv_ServiceAppointments One-To-Many relationship.

msdyn_rtvproduct_ServiceAppointments

Added by: Field Service Solution

See msdyn_rtvproduct Entity msdyn_rtvproduct_ServiceAppointments One-To-Many relationship.

msdyn_rtvsubstatus_ServiceAppointments

Added by: Field Service Solution

See msdyn_rtvsubstatus Entity msdyn_rtvsubstatus_ServiceAppointments One-To-Many relationship.

msdyn_shipvia_ServiceAppointments

Added by: Field Service Solution

See msdyn_shipvia Entity msdyn_shipvia_ServiceAppointments One-To-Many relationship.

msdyn_timeoffrequest_ServiceAppointments

Added by: Field Service Solution

See msdyn_timeoffrequest Entity msdyn_timeoffrequest_ServiceAppointments One-To-Many relationship.

msdyn_warehouse_ServiceAppointments

Added by: Field Service Solution

See msdyn_warehouse Entity msdyn_warehouse_ServiceAppointments One-To-Many relationship.

msdyn_workorder_ServiceAppointments

Added by: Field Service Solution

See msdyn_workorder Entity msdyn_workorder_ServiceAppointments One-To-Many relationship.

msdyn_workordercharacteristic_ServiceAppointments

Added by: Field Service Solution

See msdyn_workordercharacteristic Entity msdyn_workordercharacteristic_ServiceAppointments One-To-Many relationship.

msdyn_workorderincident_ServiceAppointments

Added by: Field Service Solution

See msdyn_workorderincident Entity msdyn_workorderincident_ServiceAppointments One-To-Many relationship.

msdyn_workorderproduct_ServiceAppointments

Added by: Field Service Solution

See msdyn_workorderproduct Entity msdyn_workorderproduct_ServiceAppointments One-To-Many relationship.

msdyn_workorderresourcerestriction_ServiceAppointments

Added by: Field Service Solution

See msdyn_workorderresourcerestriction Entity msdyn_workorderresourcerestriction_ServiceAppointments One-To-Many relationship.

msdyn_workorderservice_ServiceAppointments

Added by: Field Service Solution

See msdyn_workorderservice Entity msdyn_workorderservice_ServiceAppointments One-To-Many relationship.

msdyn_workorderservicetask_ServiceAppointments

Added by: Field Service Solution

See msdyn_workorderservicetask Entity msdyn_workorderservicetask_ServiceAppointments One-To-Many relationship.

See also

About the Entity Reference
Programming reference for Dynamics 365 Customer Engagement
Web API Reference
Microsoft.Dynamics.CRM.serviceappointment