SLA Entity Reference

Contains information about the tracked service-level KPIs for cases that belong to different customers.

Messages

Message Web API Operation SDK Assembly
Assign PATCH [org URI]/api/data/v9.0/slas(slaid)
Update ownerid property.
AssignRequest
Create POST [org URI]/api/data/v9.0/slas
See Create
CreateRequest or
Create
Delete DELETE [org URI]/api/data/v9.0/slas(slaid)
See Delete
DeleteRequest or
Delete
GrantAccess GrantAccess Action GrantAccessRequest
ModifyAccess ModifyAccess Action ModifyAccessRequest
Retrieve GET [org URI]/api/data/v9.0/slas(slaid)
See Retrieve
RetrieveRequest or
Retrieve
RetrieveMultiple GET [org URI]/api/data/v9.0/slas
See Query Data
RetrieveMultipleRequest or
RetrieveMultiple
RetrievePrincipalAccess RetrievePrincipalAccess Function RetrievePrincipalAccessRequest
RetrieveSharedPrincipalsAndAccess RetrieveSharedPrincipalsAndAccess Function RetrieveSharedPrincipalsAndAccessRequest
RevokeAccess RevokeAccess Action RevokeAccessRequest
SetState PATCH [org URI]/api/data/v9.0/slas(slaid)
Update statecode and statuscode properties.
SetStateRequest
Update PATCH [org URI]/api/data/v9.0/slas(slaid)
See Update
UpdateRequest or
Update

Entity Properties

Property Value
CollectionSchemaName SLAs
DisplayCollectionName SLAs
DisplayName SLA
EntitySetName slas
IsBPFEntity False
LogicalCollectionName slas
LogicalName sla
OwnershipType UserOwned
PrimaryIdAttribute slaid
PrimaryNameAttribute name
SchemaName SLA

Writable attributes

These attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

AllowPauseResume

Property Value
Description Select whether this SLA will allow pausing and resuming during the time calculation.
DisplayName Allow Pause and Resume
IsValidForForm True
IsValidForRead True
IsValidForUpdate False
LogicalName allowpauseresume
RequiredLevel SystemRequired
Type Boolean

AllowPauseResume Options

Value Label
1 Allow
0 Do Not Allow

DefaultValue: False

ApplicableFrom

Property Value
Description Select the field that specifies the date and time from which the SLA items will be calculated for the case record. For example, if you select the Case Created On field, SLA calculation will begin from the time the case is created.
DisplayName Applicable From
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
IsValidForUpdate False
LogicalName applicablefrom
MaxLength 100
RequiredLevel SystemRequired
Type String

ApplicableFromPickList

Property Value
Description Select the field that specifies the date and time from which the SLA items will be calculated. For example, if you select the Case Created On field, SLA calculation will begin from the time the case is created.
DisplayName Applicable From
IsValidForForm True
IsValidForRead True
LogicalName applicablefrompicklist
RequiredLevel None
Type Picklist

ApplicableFromPickList Options

Value Label
1 No
2 Yes

BusinessHoursId

Property Value
Description Choose the business hours for calculating SLA item timelines.
DisplayName Business Hours
IsValidForForm True
IsValidForRead True
LogicalName businesshoursid
RequiredLevel None
Targets calendar
Type Lookup

ChangedAttributeList

Property Value
Description Type additional information to describe the SLA
DisplayName ChangedAttributeList
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName changedattributelist
MaxLength 1000
RequiredLevel None
Type String

Description

Property Value
Description Type additional information to describe the SLA
DisplayName Description
FormatName TextArea
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName description
MaxLength 100
RequiredLevel None
Type String

IsDefault

Property Value
Description Tells whether this SLA is the default one.
DisplayName Is Default
IsValidForForm True
IsValidForRead True
LogicalName isdefault
RequiredLevel None
Type Boolean

IsDefault Options

Value Label
1 Yes
0 No

DefaultValue: False

Name

Property Value
Description Type a descriptive name of the service level agreement (SLA).
DisplayName Name
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName name
MaxLength 100
RequiredLevel SystemRequired
Type String

OwnerId

Property Value
Description Enter the user or team who owns the SLA. This field is updated every time the item is assigned to a different user.
DisplayName Owner
IsValidForForm True
IsValidForRead True
LogicalName ownerid
RequiredLevel SystemRequired
Targets systemuser
Type Owner

OwnerIdType

Property Value
Description
DisplayName
IsValidForForm False
IsValidForRead True
LogicalName owneridtype
RequiredLevel SystemRequired
Type EntityName

OwningBusinessUnit

Property Value
Description Unique identifier for the business unit that owns the record
DisplayName Owning Business Unit
IsValidForForm False
IsValidForRead True
LogicalName owningbusinessunit
RequiredLevel None
Targets businessunit
Type Lookup

OwningTeam

Property Value
Description Unique identifier for the team that owns the record.
DisplayName Owning Team
IsValidForForm False
IsValidForRead True
LogicalName owningteam
RequiredLevel None
Targets team
Type Lookup

OwningUser

Property Value
Description Unique identifier for the user that owns the record.
DisplayName Owning User
IsValidForForm False
IsValidForRead True
LogicalName owninguser
RequiredLevel None
Targets systemuser
Type Lookup

PrimaryEntityOTC

Property Value
Description Shows the primary entity that the SLA has been created for.
DisplayName Primary Entity
Format None
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName primaryentityotc
MaxValue 2147483647
MinValue -2147483648
RequiredLevel SystemRequired
Type Integer

SLAId

Property Value
Description Unique identifier of the SLA.
DisplayName SLA
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName slaid
RequiredLevel SystemRequired
Type Uniqueidentifier

SLAType

Property Value
Description Select the type of service level agreement (SLA).
DisplayName SLA Type
IsValidForForm True
IsValidForRead True
IsValidForUpdate False
LogicalName slatype
RequiredLevel SystemRequired
Type Picklist

SLAType Options

Value Label
0 Standard
1 Enhanced

StateCode

Property Value
Description Shows whether the Service Level Agreement (SLA) is active or inactive.
DisplayName Status
IsValidForCreate False
IsValidForForm True
IsValidForRead True
LogicalName statecode
RequiredLevel SystemRequired
Type State

StateCode Options

Value Label DefaultStatus InvariantName
0 Draft 1 Draft
1 Active 2 Active

StatusCode

Property Value
Description Select the status of the service level agreement (SLA).
DisplayName Status Reason
IsValidForForm True
IsValidForRead True
LogicalName statuscode
RequiredLevel None
Type Status

StatusCode Options

Value Label State
1 Draft 0
2 Active 1

WorkflowId

Property Value
Description Workflow associated with the SLA.
DisplayName Workflow ID
IsValidForForm False
IsValidForRead True
LogicalName workflowid
RequiredLevel None
Targets workflow
Type Lookup

WorkflowIdName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName workflowidname
MaxLength 100
RequiredLevel None
Type String

Read-only attributes

These attributes return false for both IsValidForCreate or IsValidForUpdate. Listed by SchemaName.

BusinessHoursIdName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName businesshoursidname
MaxLength 100
RequiredLevel SystemRequired
Type String

ComponentState

Property Value
Description For internal use only.
DisplayName Component State
IsValidForForm False
IsValidForRead True
LogicalName componentstate
RequiredLevel SystemRequired
Type Picklist

ComponentState Options

Value Label
0 Published
1 Unpublished
2 Deleted
3 Deleted Unpublished

CreatedBy

Property Value
Description Shows who created the record.
DisplayName Created By
IsValidForForm True
IsValidForRead True
LogicalName createdby
RequiredLevel None
Targets systemuser
Type Lookup

CreatedByName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdbyname
MaxLength 100
RequiredLevel None
Type String

CreatedByYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdbyyominame
MaxLength 100
RequiredLevel None
Type String

CreatedOn

Property Value
DateTimeBehavior UserLocal
Description Shows the date and time when the record was created. The date and time are displayed in the time zone selected in Microsoft Dynamics 365 options.
DisplayName Created On
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName createdon
RequiredLevel None
Type DateTime

CreatedOnBehalfBy

Property Value
Description Shows who created the record on behalf of another user.
DisplayName Created By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName createdonbehalfby
RequiredLevel None
Targets systemuser
Type Lookup

CreatedOnBehalfByName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdonbehalfbyname
MaxLength 100
RequiredLevel None
Type String

CreatedOnBehalfByYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdonbehalfbyyominame
MaxLength 100
RequiredLevel None
Type String

ExchangeRate

Property Value
Description Exchange rate between the currency associated with the SLA record and the base currency.
DisplayName Exchange Rate
IsValidForForm True
IsValidForRead True
LogicalName exchangerate
MaxValue 100000000000
MinValue 0.0000000001
Precision 10
RequiredLevel None
Type Decimal

IsManaged

Property Value
Description For internal use only.
DisplayName Is Managed
IsValidForForm False
IsValidForRead True
LogicalName ismanaged
RequiredLevel SystemRequired
Type Boolean

IsManaged Options

Value Label
1 Managed
0 Unmanaged

DefaultValue: False

ModifiedBy

Property Value
Description Shows who last updated the record.
DisplayName Modified By
IsValidForForm True
IsValidForRead True
LogicalName modifiedby
RequiredLevel None
Targets systemuser
Type Lookup

ModifiedByName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedbyname
MaxLength 100
RequiredLevel None
Type String

ModifiedByYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedbyyominame
MaxLength 100
RequiredLevel None
Type String

ModifiedOn

Property Value
DateTimeBehavior UserLocal
Description Shows the date and time when the record was last updated. The date and time are displayed in the time zone selected in Microsoft Dynamics 365 options.
DisplayName Modified On
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName modifiedon
RequiredLevel None
Type DateTime

ModifiedOnBehalfBy

Property Value
Description Shows who created the record on behalf of another user.
DisplayName Modified By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName modifiedonbehalfby
RequiredLevel None
Targets systemuser
Type Lookup

ModifiedOnBehalfByName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedonbehalfbyname
MaxLength 100
RequiredLevel None
Type String

ModifiedOnBehalfByYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedonbehalfbyyominame
MaxLength 100
RequiredLevel None
Type String

ObjectTypeCode

Property Value
Description Choose the entity type that the SLA is defined.
DisplayName Object Type Code
IsValidForForm True
IsValidForRead True
LogicalName objecttypecode
RequiredLevel None
Type Picklist

ObjectTypeCode Options

Value Label
1 Account
2 Contact
3 Opportunity
4 Lead
5 Note
6 Business Unit Map
7 Owner
8 User
9 Team
10 Business Unit
14 System User Principal
16 AccountLeads
17 ContactInvoices
18 ContactQuotes
19 ContactOrders
20 Service Contract Contact
21 ProductSalesLiterature
22 ContactLeads
24 LeadCompetitors
25 OpportunityCompetitors
26 CompetitorSalesLiterature
27 LeadProduct
29 Subscription
30 Filter Template
31 Privilege Object Type Code
32 Sales Process Instance
33 Subscription Synchronization Information
35 Tracking information for deleted entities
36 Client update
37 Subscription Manually Tracked Object
42 SystemUser BusinessUnit Entity Map
44 Field Sharing
45 Subscription Statistic Offline
46 Subscription Statistic Outlook
47 Subscription Sync Entry Offline
48 Subscription Sync Entry Outlook
50 Position
51 System User Manager Map
52 User Search Facet
54 Global Search Configuration
55 FileAttachment
78 Virtual Entity Data Provider
85 Virtual Entity Data Source
92 Team template
99 Social Profile
112 Case
113 Child Incident Count
123 Competitor
126 Indexed Article
127 Article
129 Subject
132 Announcement
135 Activity Party
150 User Settings
300 Canvas App
301 Callback Registration
371 Connector
950 New Process
951 Translation Process
952 Phone To Case Process
953 Opportunity Sales Process
954 Lead To Opportunity Sales Process
955 Expired Process
1001 Attachment
1002 Attachment
1003 Internal Address
1004 Competitor Address
1006 Competitor Product
1007 Image Descriptor
1010 Contract
1011 Contract Line
1013 Discount
1016 Article Template
1017 Lead Address
1019 Organization
1021 Organization UI
1022 Price List
1023 Privilege
1024 Product
1025 Product Association
1026 Price List Item
1028 Product Relationship
1030 System Form
1031 User Dashboard
1036 Security Role
1037 Role Template
1038 Sales Literature
1039 View
1043 String Map
1048 Property
1049 Property Option Set Item
1055 Unit
1056 Unit Group
1070 Sales Attachment
1071 Address
1072 Subscription Clients
1075 Status Map
1080 Discount List
1082 Article Comment
1083 Opportunity Line
1084 Quote
1085 Quote Line
1086 User Fiscal Calendar
1088 Order
1089 Order Line
1090 Invoice
1091 Invoice Line
1094 Authorization Server
1095 Partner Application
1111 System Chart
1112 User Chart
1113 Ribbon Tab To Command Mapping
1115 Ribbon Context Group
1116 Ribbon Command
1117 Ribbon Rule
1120 Application Ribbons
1130 Ribbon Difference
1140 Replication Backlog
1141 Characteristic
1142 Rating Value
1144 Rating Model
1145 Bookable Resource Booking
1146 Bookable Resource Booking Header
1147 Bookable Resource Category
1148 Bookable Resource Characteristic
1149 Bookable Resource Category Assn
1150 Bookable Resource
1151 Bookable Resource Group
1152 Booking Status
1189 Document Suggestions
1190 SuggestionCardTemplate
1200 Field Security Profile
1201 Field Permission
1203 Team Profiles
1234 Channel Property Group
1235 Property Association
1236 Channel Property
1300 SocialInsightsConfiguration
1309 Saved Organization Insights Configuration
1333 Property Instance
1400 Sync Attribute Mapping Profile
1401 Sync Attribute Mapping
1403 Team Sync-Attribute Mapping Profiles
1404 Principal Sync Attribute Map
2000 Annual Fiscal Calendar
2001 Semiannual Fiscal Calendar
2002 Quarterly Fiscal Calendar
2003 Monthly Fiscal Calendar
2004 Fixed Monthly Fiscal Calendar
2010 Email Template
2011 Contract Template
2012 Unresolved Address
2013 Territory
2015 Theme
2016 User Mapping
2020 Queue
2023 QueueItemCount
2024 QueueMemberCount
2027 License
2029 Queue Item
2500 User Entity UI Settings
2501 User Entity Instance Data
3000 Integration Status
3005 Channel Access Profile
3008 External Party
3231 Connection Role
3233 Connection Role Object Type Code
3234 Connection
4000 Facility/Equipment
4001 Service
4002 Resource
4003 Calendar
4004 Calendar Rule
4005 Scheduling Group
4006 Resource Specification
4007 Resource Group
4009 Site
4010 Resource Expansion
4011 Inter Process Lock
4023 Email Hash
4101 Display String Map
4102 Display String
4110 Notification
4120 Exchange Sync Id Mapping
4200 Activity
4201 Appointment
4202 Email
4204 Fax
4206 Case Resolution
4207 Letter
4208 Opportunity Close
4209 Order Close
4210 Phone Call
4211 Quote Close
4212 Task
4214 Service Activity
4215 Commitment
4216 Social Activity
4220 UntrackedEmail
4230 Saved View
4231 Metadata Difference
4232 Business Data Localized Label
4250 Recurrence Rule
4251 Recurring Appointment
4299 Email Search
4300 Marketing List
4301 Marketing List Member
4400 Campaign
4401 Campaign Response
4402 Campaign Activity
4403 Campaign Item
4404 Campaign Activity Item
4405 Bulk Operation Log
4406 Quick Campaign
4410 Data Import
4411 Data Map
4412 Import Source File
4413 Import Data
4414 Duplicate Detection Rule
4415 Duplicate Record
4416 Duplicate Rule Condition
4417 Column Mapping
4418 List Value Mapping
4419 Lookup Mapping
4420 Owner Mapping
4421 Bookable Resource Booking to Exchange Id Mapping
4423 Import Log
4424 Bulk Delete Operation
4425 Bulk Delete Failure
4426 Transformation Mapping
4427 Transformation Parameter Mapping
4428 Import Entity Mapping
4450 Data Performance Dashboard
4490 Office Document
4500 Relationship Role
4501 Relationship Role Map
4502 Customer Relationship
4503 Opportunity Relationship
4545 Entitlement Template Product
4567 Auditing
4579 Ribbon Client Metadata.
4600 Entity Map
4601 Attribute Map
4602 Plug-in Type
4603 Plug-in Type Statistic
4605 Plug-in Assembly
4606 Sdk Message
4607 Sdk Message Filter
4608 Sdk Message Processing Step
4609 Sdk Message Request
4610 Sdk Message Response
4611 Sdk Message Response Field
4613 Sdk Message Pair
4614 Sdk Message Request Field
4615 Sdk Message Processing Step Image
4616 Sdk Message Processing Step Secure Configuration
4618 Service Endpoint
4619 Plug-in Trace Log
4700 System Job
4702 Workflow Wait Subscription
4703 Process
4704 Process Dependency
4705 ISV Config
4706 Process Log
4707 Application File
4708 Organization Statistic
4709 Site Map
4710 Process Session
4711 Expander Event
4712 Process Trigger
4724 Process Stage
4725 Business Process Flow Instance
4800 Web Wizard
4802 Wizard Page
4803 Web Wizard Access Privilege
4810 Time Zone Definition
4811 Time Zone Rule
4812 Time Zone Localized Name
6363 Entitlement Product
7000 System Application Metadata
7001 User Application Metadata
7100 Solution
7101 Publisher
7102 Publisher Address
7103 Solution Component
7105 Dependency
7106 Dependency Node
7107 Invalid Dependency
7108 Dependency Feature
7200 RuntimeDependency
7272 Entitlement Contact
8000 Post
8001 Post Role
8002 Post Regarding
8003 Follow
8005 Comment
8006 Like
8040 ACIViewMapper
8050 Trace
8051 Trace Association
8052 Trace Regarding
8181 Routing Rule Set
8199 Rule Item
8700 AppModule Metadata
8701 AppModule Metadata Dependency
8702 AppModule Metadata Async Operation
8840 Hierarchy Rule
9006 Model-driven App
9007 App Module Component
9009 App Module Roles
9011 App Config Master
9012 App Configuration
9013 App Configuration Instance
9100 Report
9101 Report Related Entity
9102 Report Related Category
9103 Report Visibility
9104 Report Link
9105 Currency
9106 Mail Merge Template
9107 Import Job
9201 LocalConfigStore
9300 Record Creation and Update Rule
9301 Record Creation and Update Rule Item
9333 Web Resource
9400 Channel Access Profile Rule
9401 Channel Access Profile Rule Item
9502 SharePoint Site
9507 Sharepoint Document
9508 Document Location
9509 SharePoint Data
9510 Rollup Properties
9511 Rollup Job
9600 Goal
9602 Rollup Query
9603 Goal Metric
9604 Rollup Field
9605 Email Server Profile
9606 Mailbox
9607 Mailbox Statistics
9608 Mailbox Auto Tracking Folder
9609 Mailbox Tracking Category
9650 Process Configuration
9690 Organization Insights Notification
9699 Organization Insights Metric
9700 Entitlement
9701 Entitlement Channel
9702 Entitlement Template
9703 Entitlement Template Channel
9704 Entitlement Entity Allocation Type Mapping
9750 SLA
9751 SLA Item
9752 SLA KPI Instance
9753 Custom Control
9754 Custom Control Resource
9755 Custom Control Default Config
9866 Mobile Offline Profile
9867 Mobile Offline Profile Item
9868 Mobile Offline Profile Item Association
9869 Sync Error
9870 Offline Command Definition
9875 Language Provisioning State
9890 SolutionHistoryData
9900 Navigation Setting
9910 MultiEntitySearch
9912 Multi Select Option Value
9919 Hierarchy Security Configuration
9930 Knowledge Base Record
9931 Incident KnowledgeBaseRecord
9932 Time Stamp Date Mapping
9936 Azure Service Connection
9940 Document Template
9941 Personal Document Template
9942 Topic Model Configuration
9943 Topic Model Execution History
9944 Topic Model
9945 Text Analytics Entity Mapping
9946 Topic History
9947 Knowledge Search Model
9948 Text Analytics Topic
9949 Advanced Similarity Rule
9950 Office Graph Document
9951 Similarity Rule
9953 Knowledge Article
9954 Knowledge Article Incident
9955 Knowledge Article Views
9957 Language
9958 Feedback
9959 Category
9960 Knowledge Article Category
9961 DelveActionHub
9962 Action Card
9968 ActionCardUserState
9973 Action Card User Settings
9983 Action Card Type
9986 Interaction for Email
9987 External Party Item
9996 HolidayWrapper
9997 Email Signature
10000 OData v4 Data Source
10001 Solution Component Summary
10002 Solution Component Data Source
10003 Solution History
10004 Solution History Data Source
10005 Component Layer
10006 Component Layer Data Source
10007 Database Version
10008 Upgrade Run
10009 Upgrade Step
10010 Upgrade Version
10011 Playbook Callable Context
10012 Playbook activity
10013 Playbook activity attribute
10014 Playbook category
10015 Playbook
10016 Playbook template
10018 admin_settings_entity
10019 Forecast definition
10020 Forecast
10021 Forecast recurrence
10022 msdyn_relationshipinsightsunifiedconfig
10023 siconfig
10024 UntrackedAppointment
10025 Notes analysis Config
10026 icebreakersconfig
10027 Profile Album
10028 Post Configuration
10029 Post Rule Configuration
10030 Wall View
10031 Filter
10032 Survey email template
10033 Survey question
10034 Survey question response
10035 Survey
10036 Survey invite
10037 Survey response
10038 Unsubscribed recipient
10039 Microsoft Teams Collaboration entity
10040 Actual
10041 Bookable Resource Association
10042 Booking Alert
10043 Booking Alert Status
10044 Booking Change
10045 Booking Rule
10046 Booking Setup Metadata
10047 Business Closure
10048 Client Extension
10049 Configuration
10050 Organizational Unit
10051 Priority
10052 Requirement Characteristic
10053 Requirement Group
10054 Requirement Organization Unit
10055 Requirement Relationship
10056 Requirement Resource Category
10057 Requirement Resource Preference
10058 Requirement Status
10059 Resource Requirement
10060 Resource Requirement Detail
10061 Resource Territory
10062 Schedule Board Setting
10063 Scheduling Parameter
10064 System User Scheduler Setting
10065 Fulfillment Preference
10066 Time Group Detail
10067 Transaction Origin
10068 Work template
10069 Account Project Price List
10070 Project Service Approval
10071 Batch Job
10072 Project Stages
10073 Invoice Process
10074 Competency Requirement (Deprecated)
10075 Contact Price List
10076 Project Contract Line Invoice Schedule
10077 Project Contract Line Milestone
10078 Actual Data Export (Deprecated)
10079 Delegation
10080 Pricing Dimension
10081 Pricing Dimension Field Name
10082 Estimate
10083 Estimate Line
10084 Expense
10085 Expense Category
10086 Expense Receipt
10087 Fact
10088 Field Computation
10089 Find Work Event (Deprecated in v3.0)
10090 Integration Job
10091 Integration Job Detail
10092 Invoice Frequency
10093 Invoice Frequency Detail
10094 Invoice Line Detail
10095 Journal
10096 Journal Line
10097 Result Cache
10098 Opportunity Line Resource Category (Deprecated)
10099 Opportunity Line Detail (Deprecated)
10100 Opportunity Line Transaction Category (Deprecated)
10101 Opportunity Line Transaction Classification (Deprecated)
10102 Opportunity Project Price List
10103 Project Contract Line Resource Category
10104 Project Contract Line Detail
10105 Project Contract Line Transaction Category
10106 Project Contract Line Transaction Classification
10107 Project Contract Project Price List
10108 Process Notes
10109 Project
10110 Project Approval
10111 Project Parameter
10112 Project Parameter Price List
10113 Project Price List
10114 Project Task
10115 Project Task Dependency
10116 Project Task Status User
10117 Project Team Member
10118 Project Team Member Sign-Up (Deprecated in v3.0)
10119 Project Transaction Category (Deprecated)
10120 Quote Line Analytics Breakdown
10121 Quote Line Invoice Schedule
10122 Quote Line Resource Category
10123 Quote Line Milestone
10124 Quote Line Detail
10125 Quote Line Transaction Category
10126 Quote Line Transaction Classification
10127 Quote Project Price List
10128 Resource Assignment
10129 Resource Assignment Detail (Deprecated in v2.0)
10130 Role Price Markup
10131 Role Price
10132 Resource Request
10133 Role competency requirement
10134 Role Utilization
10135 Time Entry
10136 Time Off Calendar
10137 Transaction Category
10138 Transaction Category Classification
10139 Transaction Category Hierarchy Element
10140 Transaction Category Price
10141 Transaction Connection
10142 Transaction Type
10143 User Work History
10148 Three-Dimensional Model
10149 Analysis Component
10150 Analysis Job
10151 Analysis Result
10152 Analysis Result Detail
10153 Solution Health Rule
10154 Solution Health Rule Argument
10155 Solution Health Rule Set
10156 Agreement
10157 Agreement Booking Date
10158 Agreement Booking Incident
10159 Agreement Booking Product
10160 Agreement Booking Service
10161 Agreement Booking Service Task
10162 Agreement Booking Setup
10163 Agreement Invoice Date
10164 Agreement Invoice Product
10165 Agreement Invoice Setup
10166 Agreement Substatus
10167 Booking Journal
10168 Booking Timestamp
10169 Purchase Order Business Process
10170 Case to Work Order Business Process
10171 Agreement Business Process
10172 Work Order Business Process
10173 Customer Asset
10174 Customer Asset Category
10175 Entitlement Application
10176 Field Service Price List Item
10177 Field Service Setting
10178 Field Service SLA Configuration
10179 Field Service System Job
10180 Incident Type
10181 Incident Type Characteristic
10182 Incident Type Product
10183 Incident Type Service
10184 Incident Type Service Task
10185 Incident Types Setup
10186 Incident Type Requirement Group
10187 Inventory Adjustment
10188 Inventory Adjustment Product
10189 Inventory Journal
10190 Inventory Transfer
10191 Order Invoicing Date
10192 Order Invoicing Product
10193 Order Invoicing Setup
10194 Order Invoicing Setup Date
10195 Payment
10196 Payment Detail
10197 Payment Method
10198 Payment Term
10199 Postal Code
10200 Product Inventory
10201 Purchase Order
10202 Purchase Order Bill
10203 Purchase Order Product
10204 Purchase Order Receipt
10205 Purchase Order Receipt Product
10206 Purchase Order SubStatus
10207 Quote Booking Incident
10208 Quote Booking Product
10209 Quote Booking Service
10210 Quote Booking Service Task
10211 Quote Booking Setup
10212 Quote Invoicing Product
10213 Quote Invoicing Setup
10214 Resource Pay Type
10215 RMA
10216 RMA Product
10217 RMA Receipt
10218 RMA Receipt Product
10219 RMA SubStatus
10220 RTV
10221 RTV Product
10222 RTV Substatus
10223 Service Task Type
10224 Ship Via
10225 Tax Code
10226 Tax Code Detail
10227 Time Off Request
10228 Unique Number
10229 Warehouse
10230 Work Order
10231 Work Order Characteristic (Deprecated)
10232 Work Order Details Generation Queue (Deprecated)
10233 Work Order Incident
10234 Work Order Product
10235 Resource Restriction (Deprecated)
10236 Work Order Service
10237 Work Order Service Task
10238 Work Order Substatus
10239 Work Order Type
10241 IoT Alert
10242 IoT Device
10243 IoT Device Category
10244 IoT Device Command
10245 IoT Device Command Definition
10246 IoT Device Data History
10247 IoT Device Property
10248 IoT Device Registration History
10249 IoT Property Definition
10250 IoT Settings
10253 CFS - IoT Alert Process Flow
10254 Entity Configuration
10255 Geofence
10256 Geofence Event
10257 Geofencing Settings

OverwriteTime

Property Value
DateTimeBehavior UserLocal
Description For internal use only.
DisplayName Record Overwrite Time
Format DateOnly
IsValidForForm False
IsValidForRead True
LogicalName overwritetime
RequiredLevel SystemRequired
Type DateTime

OwnerIdName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName owneridname
MaxLength 100
RequiredLevel SystemRequired
Type String

OwnerIdYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName owneridyominame
MaxLength 100
RequiredLevel SystemRequired
Type String

SLAIdUnique

Property Value
Description For internal use only.
DisplayName Unique Id
IsValidForForm False
IsValidForRead True
LogicalName slaidunique
RequiredLevel SystemRequired
Type Uniqueidentifier

SolutionId

Property Value
Description Unique identifier of the associated solution.
DisplayName Solution
IsValidForForm False
IsValidForRead True
LogicalName solutionid
RequiredLevel SystemRequired
Type Uniqueidentifier

SupportingSolutionId

Property Value
Description For internal use only.
DisplayName Solution
IsValidForForm False
IsValidForRead False
LogicalName supportingsolutionid
RequiredLevel None
Type Uniqueidentifier

TransactionCurrencyId

Property Value
Description Unique identifier of the currency associated with the SLA record.
DisplayName Currency
IsValidForForm True
IsValidForRead True
LogicalName transactioncurrencyid
RequiredLevel None
Targets transactioncurrency
Type Lookup

TransactionCurrencyIdName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName transactioncurrencyidname
MaxLength 100
RequiredLevel None
Type String

VersionNumber

Property Value
Description Version number of the SLA.
DisplayName Version Number
IsValidForForm False
IsValidForRead True
LogicalName versionnumber
MaxValue 9223372036854775807
MinValue -9223372036854775808
RequiredLevel None
Type BigInt

One-To-Many Relationships

Listed by SchemaName.

manualsla_lead

Added by: Lead Management Solution

Same as lead entity manualsla_lead Many-To-One relationship.

Property Value
ReferencingEntity lead
ReferencingAttribute slaid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName manualsla_lead
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10000
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

sla_lead

Added by: Lead Management Solution

Same as lead entity sla_lead Many-To-One relationship.

Property Value
ReferencingEntity lead
ReferencingAttribute slainvokedid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName sla_lead
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

bulkoperation_sla_slaid

Added by: Marketing Solution

Same as bulkoperation entity bulkoperation_sla_slaid Many-To-One relationship.

Property Value
ReferencingEntity bulkoperation
ReferencingAttribute slaid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName bulkoperation_sla_slaid
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10001
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

bulkoperation_sla_slainvokedid

Added by: Marketing Solution

Same as bulkoperation entity bulkoperation_sla_slainvokedid Many-To-One relationship.

Property Value
ReferencingEntity bulkoperation
ReferencingAttribute slainvokedid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName bulkoperation_sla_slainvokedid
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

campaignactivity_sla_slaid

Added by: Marketing Solution

Same as campaignactivity entity campaignactivity_sla_slaid Many-To-One relationship.

Property Value
ReferencingEntity campaignactivity
ReferencingAttribute slaid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName campaignactivity_sla_slaid
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10001
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

campaignactivity_sla_slainvokedid

Added by: Marketing Solution

Same as campaignactivity entity campaignactivity_sla_slainvokedid Many-To-One relationship.

Property Value
ReferencingEntity campaignactivity
ReferencingAttribute slainvokedid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName campaignactivity_sla_slainvokedid
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

campaignresponse_sla_slaid

Added by: Marketing Solution

Same as campaignresponse entity campaignresponse_sla_slaid Many-To-One relationship.

Property Value
ReferencingEntity campaignresponse
ReferencingAttribute slaid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName campaignresponse_sla_slaid
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10001
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

campaignresponse_sla_slainvokedid

Added by: Marketing Solution

Same as campaignresponse entity campaignresponse_sla_slainvokedid Many-To-One relationship.

Property Value
ReferencingEntity campaignresponse
ReferencingAttribute slainvokedid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName campaignresponse_sla_slainvokedid
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

manualsla_cases

Added by: Service Solution

Same as incident entity manualsla_cases Many-To-One relationship.

Property Value
ReferencingEntity incident
ReferencingAttribute slaid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName manualsla_cases
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10000
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

sla_cases

Added by: Service Solution

Same as incident entity sla_cases Many-To-One relationship.

Property Value
ReferencingEntity incident
ReferencingAttribute slainvokedid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName sla_cases
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

incidentresolution_sla_slaid

Added by: Service Solution

Same as incidentresolution entity incidentresolution_sla_slaid Many-To-One relationship.

Property Value
ReferencingEntity incidentresolution
ReferencingAttribute slaid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName incidentresolution_sla_slaid
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10001
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

incidentresolution_sla_slainvokedid

Added by: Service Solution

Same as incidentresolution entity incidentresolution_sla_slainvokedid Many-To-One relationship.

Property Value
ReferencingEntity incidentresolution
ReferencingAttribute slainvokedid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName incidentresolution_sla_slainvokedid
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

manualsla_serviceappointment

Added by: Service Solution

Same as serviceappointment entity manualsla_serviceappointment Many-To-One relationship.

Property Value
ReferencingEntity serviceappointment
ReferencingAttribute slaid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName manualsla_serviceappointment
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10000
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

sla_serviceappointment

Added by: Service Solution

Same as serviceappointment entity sla_serviceappointment Many-To-One relationship.

Property Value
ReferencingEntity serviceappointment
ReferencingAttribute slainvokedid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName sla_serviceappointment
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

sla_entitlement

Added by: Service Solution

Same as entitlement entity sla_entitlement Many-To-One relationship.

Property Value
ReferencingEntity entitlement
ReferencingAttribute slaid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName sla_entitlement
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10000
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

sla_entitlementtemplate

Added by: Service Solution

Same as entitlementtemplate entity sla_entitlementtemplate Many-To-One relationship.

Property Value
ReferencingEntity entitlementtemplate
ReferencingAttribute slaid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName sla_entitlementtemplate
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10000
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

opportunityclose_sla_slaid

Added by: Sales Solution

Same as opportunityclose entity opportunityclose_sla_slaid Many-To-One relationship.

Property Value
ReferencingEntity opportunityclose
ReferencingAttribute slaid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName opportunityclose_sla_slaid
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10001
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

opportunityclose_sla_slainvokedid

Added by: Sales Solution

Same as opportunityclose entity opportunityclose_sla_slainvokedid Many-To-One relationship.

Property Value
ReferencingEntity opportunityclose
ReferencingAttribute slainvokedid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName opportunityclose_sla_slainvokedid
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

orderclose_sla_slaid

Added by: Sales Solution

Same as orderclose entity orderclose_sla_slaid Many-To-One relationship.

Property Value
ReferencingEntity orderclose
ReferencingAttribute slaid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName orderclose_sla_slaid
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10001
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

orderclose_sla_slainvokedid

Added by: Sales Solution

Same as orderclose entity orderclose_sla_slainvokedid Many-To-One relationship.

Property Value
ReferencingEntity orderclose
ReferencingAttribute slainvokedid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName orderclose_sla_slainvokedid
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

quoteclose_sla_slaid

Added by: Sales Solution

Same as quoteclose entity quoteclose_sla_slaid Many-To-One relationship.

Property Value
ReferencingEntity quoteclose
ReferencingAttribute slaid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName quoteclose_sla_slaid
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10001
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

quoteclose_sla_slainvokedid

Added by: Sales Solution

Same as quoteclose entity quoteclose_sla_slainvokedid Many-To-One relationship.

Property Value
ReferencingEntity quoteclose
ReferencingAttribute slainvokedid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName quoteclose_sla_slainvokedid
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

sla_invoice

Added by: Sales Solution

Same as invoice entity sla_invoice Many-To-One relationship.

Property Value
ReferencingEntity invoice
ReferencingAttribute slainvokedid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName sla_invoice
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

manualsla_salesorder

Added by: Sales Solution

Same as salesorder entity manualsla_salesorder Many-To-One relationship.

Property Value
ReferencingEntity salesorder
ReferencingAttribute slaid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName manualsla_salesorder
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10000
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

sla_salesorder

Added by: Sales Solution

Same as salesorder entity sla_salesorder Many-To-One relationship.

Property Value
ReferencingEntity salesorder
ReferencingAttribute slainvokedid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName sla_salesorder
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

manualsla_quote

Added by: Sales Solution

Same as quote entity manualsla_quote Many-To-One relationship.

Property Value
ReferencingEntity quote
ReferencingAttribute slaid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName manualsla_quote
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10000
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

sla_quote

Added by: Sales Solution

Same as quote entity sla_quote Many-To-One relationship.

Property Value
ReferencingEntity quote
ReferencingAttribute slainvokedid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName sla_quote
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

manualsla_opportunity

Added by: Sales Solution

Same as opportunity entity manualsla_opportunity Many-To-One relationship.

Property Value
ReferencingEntity opportunity
ReferencingAttribute slaid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName manualsla_opportunity
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10000
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

sla_opportunity

Added by: Sales Solution

Same as opportunity entity sla_opportunity Many-To-One relationship.

Property Value
ReferencingEntity opportunity
ReferencingAttribute slainvokedid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName sla_opportunity
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

manualsla_invoice

Added by: Sales Solution

Same as invoice entity manualsla_invoice Many-To-One relationship.

Property Value
ReferencingEntity invoice
ReferencingAttribute slaid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName manualsla_invoice
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10000
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

msdyn_bookingalert_sla_slaid

Added by: Active Solution Solution

Same as msdyn_bookingalert entity msdyn_bookingalert_sla_slaid Many-To-One relationship.

Property Value
ReferencingEntity msdyn_bookingalert
ReferencingAttribute slaid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName msdyn_bookingalert_sla_slaid
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10001
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

msdyn_bookingalert_sla_slainvokedid

Added by: Active Solution Solution

Same as msdyn_bookingalert entity msdyn_bookingalert_sla_slainvokedid Many-To-One relationship.

Property Value
ReferencingEntity msdyn_bookingalert
ReferencingAttribute slainvokedid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName msdyn_bookingalert_sla_slainvokedid
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

msdyn_approval_sla_slaid

Added by: Active Solution Solution

Same as msdyn_approval entity msdyn_approval_sla_slaid Many-To-One relationship.

Property Value
ReferencingEntity msdyn_approval
ReferencingAttribute slaid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName msdyn_approval_sla_slaid
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10001
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

msdyn_approval_sla_slainvokedid

Added by: Active Solution Solution

Same as msdyn_approval entity msdyn_approval_sla_slainvokedid Many-To-One relationship.

Property Value
ReferencingEntity msdyn_approval
ReferencingAttribute slainvokedid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName msdyn_approval_sla_slainvokedid
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

sla_socialactivity

Same as socialactivity entity sla_socialactivity Many-To-One relationship.

Property Value
ReferencingEntity socialactivity
ReferencingAttribute slainvokedid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName sla_socialactivity
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

manualsla_contact

Same as contact entity manualsla_contact Many-To-One relationship.

Property Value
ReferencingEntity contact
ReferencingAttribute slaid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName manualsla_contact
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10000
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

slabase_BulkDeleteFailures

Same as bulkdeletefailure entity slabase_BulkDeleteFailures Many-To-One relationship.

Property Value
ReferencingEntity bulkdeletefailure
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable False
ReferencedEntityNavigationPropertyName slabase_BulkDeleteFailures
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

manualsla_fax

Same as fax entity manualsla_fax Many-To-One relationship.

Property Value
ReferencingEntity fax
ReferencingAttribute slaid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName manualsla_fax
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10001
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

manualsla_activitypointer

Same as activitypointer entity manualsla_activitypointer Many-To-One relationship.

Property Value
ReferencingEntity activitypointer
ReferencingAttribute slaid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName manualsla_activitypointer
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10001
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

slabase_AsyncOperations

Same as asyncoperation entity slabase_AsyncOperations Many-To-One relationship.

Property Value
ReferencingEntity asyncoperation
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable False
ReferencedEntityNavigationPropertyName slabase_AsyncOperations
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

sla_Annotation

Same as annotation entity sla_Annotation Many-To-One relationship.

Property Value
ReferencingEntity annotation
ReferencingAttribute objectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName sla_Annotation
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: Cascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

sla_task

Same as task entity sla_task Many-To-One relationship.

Property Value
ReferencingEntity task
ReferencingAttribute slainvokedid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName sla_task
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

sla_activitypointer

Same as activitypointer entity sla_activitypointer Many-To-One relationship.

Property Value
ReferencingEntity activitypointer
ReferencingAttribute slainvokedid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName sla_activitypointer
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

manualsla_task

Same as task entity manualsla_task Many-To-One relationship.

Property Value
ReferencingEntity task
ReferencingAttribute slaid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName manualsla_task
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10001
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

manualsla_account

Same as account entity manualsla_account Many-To-One relationship.

Property Value
ReferencingEntity account
ReferencingAttribute slaid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName manualsla_account
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10000
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

sla_letter

Same as letter entity sla_letter Many-To-One relationship.

Property Value
ReferencingEntity letter
ReferencingAttribute slainvokedid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName sla_letter
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

manualsla_phonecall

Same as phonecall entity manualsla_phonecall Many-To-One relationship.

Property Value
ReferencingEntity phonecall
ReferencingAttribute slaid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName manualsla_phonecall
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10001
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

sla_email

Same as email entity sla_email Many-To-One relationship.

Property Value
ReferencingEntity email
ReferencingAttribute slainvokedid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName sla_email
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

sla_appointment

Same as appointment entity sla_appointment Many-To-One relationship.

Property Value
ReferencingEntity appointment
ReferencingAttribute slainvokedid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName sla_appointment
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

sla_slaitem_slaId

Same as slaitem entity sla_slaitem_slaId Many-To-One relationship.

Property Value
ReferencingEntity slaitem
ReferencingAttribute slaid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName sla_slaitem_slaId
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10000
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

sla_account

Same as account entity sla_account Many-To-One relationship.

Property Value
ReferencingEntity account
ReferencingAttribute slainvokedid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName sla_account
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

SLA_SyncErrors

Same as syncerror entity SLA_SyncErrors Many-To-One relationship.

Property Value
ReferencingEntity syncerror
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName SLA_SyncErrors
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: Cascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

manualsla_letter

Same as letter entity manualsla_letter Many-To-One relationship.

Property Value
ReferencingEntity letter
ReferencingAttribute slaid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName manualsla_letter
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10001
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

manualsla_appointment

Same as appointment entity manualsla_appointment Many-To-One relationship.

Property Value
ReferencingEntity appointment
ReferencingAttribute slaid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName manualsla_appointment
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10000
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

manualsla_socialactivity

Same as socialactivity entity manualsla_socialactivity Many-To-One relationship.

Property Value
ReferencingEntity socialactivity
ReferencingAttribute slaid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName manualsla_socialactivity
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10001
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

sla_fax

Same as fax entity sla_fax Many-To-One relationship.

Property Value
ReferencingEntity fax
ReferencingAttribute slainvokedid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName sla_fax
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

sla_contact

Same as contact entity sla_contact Many-To-One relationship.

Property Value
ReferencingEntity contact
ReferencingAttribute slainvokedid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName sla_contact
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

slabase_ProcessSessions

Same as processsession entity slabase_ProcessSessions Many-To-One relationship.

Property Value
ReferencingEntity processsession
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable False
ReferencedEntityNavigationPropertyName slabase_ProcessSessions
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 110
CascadeConfiguration Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

sla_phonecall

Same as phonecall entity sla_phonecall Many-To-One relationship.

Property Value
ReferencingEntity phonecall
ReferencingAttribute slainvokedid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName sla_phonecall
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

manualsla_email

Same as email entity manualsla_email Many-To-One relationship.

Property Value
ReferencingEntity email
ReferencingAttribute slaid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName manualsla_email
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10000
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

Many-To-One Relationships

Each Many-To-One relationship is defined by a corresponding One-To-Many relationship with the related entity. Listed by SchemaName.

slabase_workflowid

See workflow Entity slabase_workflowid One-To-Many relationship.

lk_slabase_modifiedonbehalfby

See systemuser Entity lk_slabase_modifiedonbehalfby One-To-Many relationship.

lk_slabase_createdonbehalfby

See systemuser Entity lk_slabase_createdonbehalfby One-To-Many relationship.

lk_slabase_createdby

See systemuser Entity lk_slabase_createdby One-To-Many relationship.

team_slaBase

See team Entity team_slaBase One-To-Many relationship.

TransactionCurrency_SLA

See transactioncurrency Entity TransactionCurrency_SLA One-To-Many relationship.

lk_slabase_modifiedby

See systemuser Entity lk_slabase_modifiedby One-To-Many relationship.

user_slabase

See systemuser Entity user_slabase One-To-Many relationship.

business_unit_slabase

See businessunit Entity business_unit_slabase One-To-Many relationship.

slabase_businesshoursid

See calendar Entity slabase_businesshoursid One-To-Many relationship.

See also

About the Entity Reference
Programming reference for Dynamics 365 Customer Engagement
Web API Reference
sla EntityType