Tutorials and resources for learning about Customer Engagement (on-premises) development

This topic lists the walkthroughs that are included in the SDK, and tells you where to find videos, training, and sample code to get you started with development for Dynamics 365 for Customer Engagement. For the fastest way to get some code running, see Quick Start: A Simple Program.

Questions? Get help in the Dynamics 365 Customer Engagement (on-premises) Development Forum.

Need Support? Search the knowledge base or contact technical support.


The following table lists the walkthroughs that are available in this SDK documentation.

Category Link
Quick Start Run a Simple Program Using Dynamics 365 Customer Engagement Web Services
App Development Walkthrough: Register a Dynamics 365 Customer Engagement app with Active Directory
Plugins Walkthrough: Configure Assembly Security for an Offline Plug-in
Plugins Register a plug-in
Plugins Walkthrough: Register an Azure-aware Plug-in using the Plug-in Registration Tool
Azure Walkthrough: Update a service endpoint from ACS to SAS authorization
Azure Walkthrough: Configure Microsoft Azure (SAS) for integration with Dynamics 365 Customer Engagement (on-premises)
Client API Walkthrough: Write your first client script


Here is a series of feature overview videos to get you started: YouTube Videos.

Here is a series of videos that feature xRM development: Building xRM solutions: a three-part video series

Sample code

There are hundreds of samples found throughout this SDK documentation. For a categorized list, see Sample Code Directory.

Other resources

Looking for more developer resources? Here are some other sources of information:

Looking for more than just developer information? Here are other sites and pointers to social media you can use:

See also

Developer Guide for Dynamics 365 Customer Engagement