Introduction to implementation guide

Chapter 1

In this chapter, we provide a Microsoft senior leadership view of the technology shift that Microsoft is seeing, from the reactive past to the predictive era, and how Dynamics 365 can help organizations to enable their own digital transformation.

Chapter objectives

  • Explore the opportunities for organizations as they shift to the predictive era.

  • Read the outline of our Dynamics 365 vision.

  • Learn how an investment in Dynamics 365 enables a holistic, unified digital transformation.

What’s new

We’ve updated graphics and provided an additional sidebar with information about what's included in the chapter.