Alerts as business events

Important

Dynamics 365 for Finance and Operations is now being licensed as Dynamics 365 Finance and Dynamics 365 Supply Chain Management. For more information about these licensing changes, see Dynamics 365 Licensing Update.

There are two kinds of alerts that can be configured by users. These are change-based alerts and due date alerts. For more information about the alerts functionality, see Alerts.

The change-based alerts and due date alerts can be configured to send out a business event as a mechanism to notify or trigger external applications or systems. This allows alerts to participate in advanced user notification scenarios and also in business process integration across systems.

To generate a business event from an alert, in the Create alert rule dialog box, set Alert me with > Send externally to Yes.

In order for alerts to be processed, the batch processes for change-based and/or due-date alerts should be set for batch processing for due-date events. For more information, see Batch processing for due-date events.

The business event for the change-based alert and/or the due date alert must also be active for the alert to be sent out as a business event. To learn more about the activation process, see Activating business events.