Export a database

Important

Dynamics 365 for Finance and Operations is now being licensed as Dynamics 365 Finance and Dynamics 365 Supply Chain Management. For more information about these licensing changes, see Dynamics 365 Licensing Update.

You can use Microsoft Dynamics Lifecycle Services (LCS) to export a database from a sandbox user acceptance testing (UAT) environment to the Asset library.

Self-service export database

From your sandbox Environment Details page, click the Maintain menu, and then select Move database.
Move database menu

A slider pane will open on the page where you can use the Export database action.
Export database menu

The environment will be unavailable for other servicing operations, such as Sandbox refresh or package deployment during this time. The source environment will be usable from a Dynamics user perspective.

After the export operation completes successfully, sign off on the servicing operation on your Environment details page. You can then see the asset in your Asset Library in the Database backups section. Asset library backup files

The .bacpac files are stored here and can be manually downloaded to your Tier 1 developer environments for import. In the future, Microsoft will provide APIs to trigger the export action, as well as list the available backup files in your asset library. This includes the secured URL for automatically downloading a backup asset file or copying it directly to your secure blob storage using Microsoft Azure Storage SDKs.

Export operation failure

Most often, export operations fail because the process in LCS times out while it's waiting for a response from Microsoft Azure SQL Database. You can use the Resume button to reconnect LCS to the ongoing export process and see it through to completion. If more than 24 hours have passed since you began the export, the pending asset in the LCS Project asset library will be expired. In this case, you must roll back the export operation and restart it.

To cancel an export operation that has failed, you can use the Rollback button.

Data elements that aren't exported

When you export a database backup from an environment, some elements of the database aren't exported in the backup file. Here are some examples:

  • Email addresses in the LogisticsElectronicAddress table.
  • Batch job history in the BatchJobHistory, BatchHistory, and BatchConstraintHistory tables.
  • SMTP password in the SysEmailSMTPPassword table.
  • SMTP Relay server in the SysEmailParameters table.
  • Print Management settings in the PrintMgmtSettings and PrintMgmtDocInstance tables.
  • Environment-specific records in the SysServerConfig, SysServerSessions, SysCorpNetPrinters, SysClientSessions, BatchServerConfig, and BatchServerGroup tables.
  • Document attachments in the DocuValue table. These attachments include any Microsoft Office templates that were overwritten in the source environment.
  • Connection string in the PersonnellIntegrationConfiguration table
  • All users except the admin will be set to Disabled status.
  • All batch jobs are set to Withhold status.

Known issues

Export ran for some time and then reached a "Preparation failed" state

The export process can time out on Azure SQL Database when large databases are involved. In some cases, the export process can be recovered by using the Resume action from LCS. The Lifecycle Services team is working to identify known error codes, so these can be added to the logs for the export database operation to help guide users toward a resolution. These known error codes will be added in a future release of LCS. If you encounter an issue, you can manually export by following the “Manual export” section below.

Export doesn't show any progress in LCS

The export process differs from other database movement operations, and the general package deployment doesn't use a runbook. Therefore, the progress indicator in LCS doesn't show any output, even though it typically shows output in other scenarios. The LCS team is working to identify known error codes so that they can be added to the logs for the export database operation to help guide users toward a resolution. These known error codes will be added in a future release of LCS.