Finance and Operations apps - operated by 21Vianet in China
Dynamics 365 for Finance and Operations is now being licensed as Dynamics 365 Finance and Dynamics 365 Supply Chain Management. For more information about these licensing changes, see Dynamics 365 Licensing Update.
Microsoft Dynamics 365 online services operated by 21Vianet is designed to comply with regulatory requirements in China. The services are a physically separated instance of cloud services operated and transacted by a local operator, Shanghai Blue Cloud Technology Co., Ltd (“21Vianet”). This is a wholly owned subsidiary of Beijing 21Vianet Broadband Data Center Co., Ltd. located in mainland China.
Microsoft strives to maintain functional parity between our commercially available service and Finance and Operations apps operated by 21Vianet in China. However, there are notable exceptions to this, which are affected by dependent service or partner-solution availability, market priorities, or compliance regulations.
Customers in China have two options from which to select how they want to access Finance and Operations apps.
Services operated by 21Vianet in China - 21Vianet operates and offers Finance and Operations services in China. This option provides a consistent application experience that is the same as global offerings. This option also meets the demands of customers who prefer to use online services provided by a local company that stores their data within China. These services are subject to Chinese laws.
Services operated by Microsoft – This option is for Finance and Operations customers that prefer to use services managed and delivered by Microsoft. For all new customers and existing customers, if the customer purchases Microsoft Azure, Dynamics 365, and Office using an Enterprise Agreement, Office 365 and/or Dynamics 365 can co-exist on the tenant.
There are a few technical limitations during the provisioning of services that need to be taken in to account to avoid potential issues.
|Purchased Azure, Office 365, and Dynamics 365 via OSPA.||Recommended sequence for provisioning: Office 365 or Dynamics 365 must be provisioned first, followed by Azure.|
|Purchased Azure via OSPA first and then purchased Office 365 via OSPA. Now purchased Dynamics 365 via OSPA.||Customer already has two tenants, one for Azure and another for Office 365. Dynamics 365 can be added to the tenant containing Office 365 OSPA.|
|Purchase Office 365 via OSPA and then purchased Azure via OSPA. Now purchased Dynamics 365 via OSPA.||Customer started with Office 365 and then added Azure. Dynamics 365 can be provisioned on the same tenant.|
|Purchased Office 365 via OSPA and plans to add Dynamics 365.||If Office 365 is already provisioned, customer will be able to provision Dynamics 365 on the same tenant.|
|Purchased Office 365 via OSSA or CSP and purchased Dynamics 365.||Dynamics 365 needs to be provisioned on a separate tenant.|
- OSPA = Online Services Premium Agreement
- OSSA = Online Services Standard Agreement
- CSP = Cloud Solution Provider
For information on provisioning environments, see Create and manage environments in the Power Platform Admin center.
Features not available
Due to certain technical dependencies, the following features listed will not be available for general availability of the Dynamics 365 Services operated by 21Vianet. For information about future feature availability, see Business applications and platform release plans.
Development, build, and testing of customizations will be unavailable in Azure DevOps in Mainland China. However, use of Azure DevOps on-premises will be available in China in April 2019. Also, Azure DevOps can be used in other regions. For more information, see Developer guide for Azure China 21Vianet.
Retail cloud scale unit functionality will be unavailable. However, the Retail Store Scale Unit and Retail Modern Store app will be available in April 2019.
Set up and maintain vendor collaboration will be unavailable due to Azure Active Directory limitations.
Certain mobile apps (e.g., Install and configure the Warehousing app overview and Project time entry mobile workspace) will be unavailable due to the Google Play Store not being available in China; however, alternatives are being considered.
The mobile platform will not be available because certain App store dependencies are unavailable in China.
The following Microsoft Dynamics Lifecycle Services (LCS) features will have a different experience or will be unavailable due to the dependencies that are not available:
APQC Business process modeler (BPM) Library will be unavailable. However, base Business process modeler (BPM) functionality will be available for custom models in April 2019. Search functionality in the BPM will be unavailable in China.
Electronic reporting (ER) overview assets will not be available automatically, but can be manually uploaded from the LCS global asset library.
Code upgrade will be unavailable for upgrades from Dynamics AX 2012.
Service and Support requests will be available through LCS but 21Vianet is the service operator. For more information, see Support for Dynamics 365 Finance and Operations apps operated by 21Vianet in China.
Extensibility requests will be unavailable.
Hotfix requests will be unavailable.
Dynamics 365 Translation Service overview will not be available.
Embedded Power Apps and connectivity to Microsoft Power Apps and Microsoft Power Automate will be unavailable.
Data integration using Common Data Service overview will be unavailable.
The following features will not be available due to certain current Azure Active Directory limitations in China:
- The System administration > Setup > B2B Invitation configuration page will not be available due to business-to-business (B2B) being unavailable in Azure Active Directory in China. For more information, see What is guest user access in Azure Active Directory B2B.
Conditional access is an Azure Active Directory feature that is available for the Azure Active Directory Premium 2 SKU. This is unavailable in China.
- Dynamics 365 support site for 21Vianet (Chinese)
- Support for Dynamics 365 Finance and Operations apps operated by 21Vianet in China
- Model-driven apps in Dynamics 365 - operated by 21Vianet in China
- Dynamics 365 Privacy statement (Dynamics 365 隐私声明)
- Dynamics 365 Service Level agreement (世纪互联在线服务的服务级别协议)
- Dynamics 365 Legal information (Dynamics 365 法律信息)
- Service terms for Dynamics 365 Lifecycle Services
- OSPT of Dynamics 365 (世纪互联在线服务的服务级别协议)
- Azure Docs (in Chinese)
- Azure China 21Vianet