Set up SEPA direct debit mandate

A Single Euro Payment Area (SEPA) direct debit lets a creditor collect funds from a customer's bank account, provided that the customer has granted a signed mandate to the creditor. The mandate that the customer signs authorizes the creditor to collect a payment and instructs the customer's bank to pay the collection. This topic is organized to show the process for setting up SEPA direct debit mandates.


The following table shows the prerequisites that must be in place before you start.

Category Prerequisite
Country/region The primary address for the legal entity must be in the following countries/regions: Austria, Belgium, Germany, Spain, France, Italy, or the Netherlands.
  1. Set up a number sequence for direct debit mandates Each direct debit mandate must have a unique number. Use the Number sequences page to create a number sequence for direct debit mandates. You will use this identifier to assign the number sequence to the direct debit mandate system on the Accounts receivable parameters page.

  2. Set up Accounts receivable parameters for direct debit mandates Use the Accounts receivable parameters page to set up parameters for direct debit mandates. To set up the parameters, on the Direct debit tab, change the default parameters as you require. Then, on the Number sequences tab, update the Direct debit mandate ID field with the number sequence that you set up earlier.

  3. Set up a method of payment for direct debit mandates You must set up a method of payment for direct debit mandates. You use this method of payment to query for invoices to generate direct debit payments for. Use the Methods of payment page to set up the method of payment. To set up a method of payment for direct debit mandates, you must follow these additional steps for a method of payment:

  • In the Payment type field, select Electronic payment.
  • Optional: If you expect each of your customers to have multiple mandates, in the Period field, select Invoice. A separate payment will be created for each invoice, and each payment will use the mandate that is specified for the invoice.
  • Select the Require mandate option to create payments by using direct debit mandates. The Require mandate option is available only if you select Electronic payment in the Payment type field.

Additional resources

SEPA direct debit overview

Create a direct debit mandate for a customer