Dynamics 365 can help you work smarter by notifying you about certain events or changes in status, such as when you are about to invoice a customer who has an overdue balance, or the available inventory is lower than the quantity you are about to sell, for example. These notifications are shown as discreet tips in the context of the task you are doing, and you can choose to ignore the notification or to see details about the issue.
If you choose to see details for a notification, you can take action to resolve the issue, such as contacting the customer, buying more inventory, and so on. It's your choice what to do, and Dynamics 365 gives you advice and recommendations.
Notifications can help untrained users complete unfamiliar tasks, and do not reduce productivity for the more trained user.
Turn on or turn off notifications, and control when they are sent
When you first start with Dynamics 365 all notifications are turned on, but you can turn them on or off, for example, if you aren't interested in a certain event or status.
Additionally, some notifications let you specify the conditions under which they are sent. For example, if you want to be notified when inventory is running low, but only for items you buy from a certain vendor.
Turning notifications on or off, and specifying conditions, applies only to you.
- Choose the icon, enter My Notifications, and then choose the related link.
- To turn on or turn off a notification, select or clear the Enabled check box.
- To specify conditions that trigger a notification, choose the View filter details link, and then fill in the fields.