Welcome to the new documentation site for Dynamics 365! To help you zero in on the content you need for the Dynamics 365 application(s) you use and for your role, we’ve designed our new content site around a few basic organizing principles:
Enterprise vs. Business edition applications. Dynamics 365 includes a wealth of applications for the enterprise and a growing list of applications designed for small-to medium-sized businesses. To find the right content for the right application, make sure you know whether you’re working with an Enterprise edition or Business edition application.
Enterprise edition applications for Dynamics 365 include Customer Engagement (CRM) applications and Unified Operations (ERP) applications. The Customer Engagement applications include: Sales, Customer Service, Field Service, Project Service Automation, and Customer Insights. The Unified Operations applications include: Finance and Operations, Retail, and Talent.
Business edition applications include Financials and coming soon, Dynamics 365 for Sales.
You can drill down to content for Enterprise or Business edition applications at the top level of our documentation site. Then select from a simplified set of links for each app to go to the right content for your role:
To learn more about the different Enterprise and Business edition applications, see our Dynamics 365 Products site.
Add-in solutions and apps. Dynamics 365 also includes many first-party and preferred solutions and other add-in apps that you can install to add new capabilities to the system. For example, use Social Engagement to put social media at the fingertips of your sales teams or customer service agents. You’ll find content for first-party solutions and add-ins on our Add-in solutions and apps page.
To install add-ins and solutions, go to AppSource.
Customizers and developers. If you’re a customizer or developer, go to our Integrate, customize, develop page to find content for everything you can do with the Dynamics 365 platform.
What’s new and other general content. To learn about new and upcoming features, go to the Get started with Dynamics 365 page, and then click the What’s new tile.
On the What’s new in Dynamics 365 page, you can find information about new and upcoming features for any Dynamics 365 application or add-in. You can also learn about features that are being deprecated/removed in a future release.
We’ll soon be updating our Get started with Dynamics 365 page with additional tiles that will help you get off to a great start with Dynamics 365. So check back soon for the latest!