Online features for Dynamics 365 for Customer Engagement
In some documentation we previously referred to Dynamics 365 (online) when we were talking more specifically about Dynamics 365 for Customer Engagement applications (apps). We have changed this in our current documentation so that it’s clear when we are referring to the collection of apps that include Sales, Customer Service, Marketing, Field Service, Project Service Automation, and their related services rather than the whole Dynamics 365 product family of applications and services, which includes Finance and Operations, Talent, Retail, and Business Central. You may still see “Dynamics 365 (online)” in some user interfaces (UI). Those strings refer to Dynamics 365 for Customer Engagement apps.
Depending on the Customer Engagement online plan you have purchased, you get apps and features in your subscription. For a list of apps included in the Customer Engagement plan, see https://dynamics.microsoft.com/pricing/.
For a list of recent features, see What's new in Dynamics 365 (online) Customer Engagement and individual app/feature areas in the April 2019 Release Notes. Each app/feature area in release notes has a "Summary of what’s new" topic in the TOC that lists features along with month/year when they were released.
To see a complete list of Customer Engagement releases, see Support: Dynamics 365 (online) releases.