Dynamics 365 education accelerator – higher education

With the higher education component in the Microsoft Dynamics 365 education accelerator, you can develop solutions that are based on entities and attributes that higher education institutions use. The component includes entities for student engagement, and additional entities for internships, scholarships, grants, and accomplishments. The component also provides entities, fields, forms, views, and dashboards specific to higher education.

The higher education scenario is released to compliment an existing Dynamics 365 instance and assist with day-to-day operations, or as a standalone data model for developers. The accelerator contains installable scenarios that include standard entity attribute extensions, new higher education entities, prebuilt dashboards, sample data, and other tools to help customers and partners build and deploy new solutions.

As colleges continue to navigate online and hybrid modes of learning for students, we’ve released an update for student success and tele-advising to the higher education component of the education accelerator.

Common Data Model extensions

This accelerator contains extensions to Common Data Model to include concepts for higher education, including entity definitions and relationships.

  • A portal where students can view progress toward completion of program requirements, connect with an advisor, view courses and events, and see the history of courses and applications.
  • An advisor dashboard that provides top and bottom performing students as an example, and an at-a-glance view of students in need of support.
  • A business partner dashboard that provides information to partner organizations to help them engage with the university for events, hackathons, internships, scholarships, and grants.
  • The Accomplishment extension that captures any work completed by students outside of a course, such as hackathons or awards.
  • The Grants phone app that allows research faculty to keep track of applications and approval of grants to which they've applied.
  • Access by all personas, including students, business partners, and faculty members, to rich reporting on students applying for internships, grants, and scholarships.
  • System views that provide easy access to relevant areas. This includes the following entities: students, faculty, extracurricular activities, previous education, test scores, courses, academic periods, programs, test types, registration status, and areas of interest.
  • Sample apps to show some of the possibilities of Unified Interface.
  • Example Dynamics 365 dashboards and Microsoft Power BI dashboards that provide analytics for completed courses and allow drilling into details about student performance, instructor effectiveness, and course feedback.
  • Support for building additional canvas apps and model-driven apps in Microsoft Power Apps.
  • A solution that you can deploy and install from AppSource or GitHub.

Enhance student engagement


Some or all of this functionality is available as part of a preview release. The content and the functionality are subject to change.

Engage your students with intuitive applications for faculty and staff. Set up a student access portal for better communication and engage alumni to help raise funds for your school.

Scenario Audience Description
Student portal Students View student information related to: school registration, activities, attendance, coursework, learning standards, incidents, and interventions. Students can access this information from a responsive website built on the Power Apps portals product.
Collect school paperwork and forms Faculty and staff Leverage Microsoft Power Platform to extend applications that automate the collection of paperwork and forms related to application processes. Digitally transform your application and application process.
Ability to engage donors and raise funds Staff Interact with custom schemas that align to industry standards for managing donors and donations. Leverage the model-driven application to gain a better understanding of donors. Customers can use the industry leading marketing and customer relationship management (CRM) features of Microsoft Power Platform and Dynamics 365 to bring in donations and increase donor communication.
Student Behavior Management application Faculty and staff Administrators can easily record, track, and encourage positive behavior from students through a Power Apps application built on canvas apps.
Track and Report Attendance application and dashboard Faculty and staff Educators can easily track and reports attendance in the attendance application. For ease of access, this application can also be modified to use on a tablet or phone.

Site map extensions

With the higher education component of the Dynamics 365 education accelerator, institutions can optimize student and faculty engagement, improve institutional effectiveness, predict outcomes, and gain insights from analytics. When the accelerator is installed, the experience is transformed into one specifically built for higher education and one that allows institutions to quickly build Power Apps applications and Power BI visualizations.

Higher education institutions can build their business processes on top of the entities in the accelerator. The ribbon customizations contain entities to record student, faculty, and alumni interactions, business partner interactions, appointments, events, and outreach.

Entities and workflows

This accelerator provides core entities for education and also entities to support the needs of higher education institutions.

Education core

Account Test Type Test Score
Course History Registration Status Course
Contact Course Section Extracurricular Activity
Extracurricular Activity Participants Address/Customer Address Academic Period
Program Program Level Academic Period Details
Student Status Internship Internship Applicants
Accomplishments Area of Interest Area of Study
Student Program Type Previous Education Education Level
Scholarship Scholarship Applicant

Higher education

Grant Grant Applicant Program Version Program Version Detail
Student Resource Recommended Resource Program Requirement

Forms, dashboards, and apps

The higher education component combines standard Dynamics 365 entities with customized entities to make it easier to build solutions. This section describes some of the forms, dashboards, and apps that demonstrate the entities and the data model.

Student portal

The higher education student portal allows students to access relevant university information, personal course history, grant application status, and scholarships available and applied to. Students can also view their courses and assignments, and create and manage appointments with their advisor.

Higher education student portal

Parents and students can search, view, and register for digital and in-person events. This extension to the K-12 Parent Student portal is built on Dynamics 365 Marketing, so partners and customers can use advanced marketing capabilities. Note that a Dynamics 365 Marketing license is required for this feature.

[!div class="mx-imgBorder"] Parent and student portal - events

Tele-advising option for students

Students can schedule in-person or virtual meetings with their advisor to ensure continued progress toward their academic and personal goals.

Connect with advisor scenario

View personalized progress

Success path shows progress toward the requirements for graduation or degree completion.

Success path

Advisor dashboard

In the sample Advisor dashboard, university advisors can view top and bottom performing students, as well as upcoming appointments with students.

Advisor dashboard

Business partner dashboard

A business partner is any organization that's willing to engage with the university for events, hackathons, internships, scholarships, or grants. With the native dashboard and PowerBI dashboards, business partners can use the Business partner dashboard to gain insights into student interest in opportunities and applications for grants and scholarships.

Business partner dashboard.

Student internship application status form

A form is provided that tracks the status of the internship applications of students.

Student internship applications.

Grants phone app

By using the Grants phone app, research faculty can keep track of grant applications submitted by their students.

Grants phone app.

Student form

The Dynamics 365 student form shows student information such as contact information, course load, areas of study, degree, course history, and test scores, in the context of the app and the interface. The student record becomes the source of truth to deliver the right ongoing engagements for providing the best support throughout the student lifecycle.

"Student form."

Institutional dashboard

This accelerator includes a student dashboard in Dynamics 365 and an institutional dashboard in Power BI. With the institutional dashboard, you can gain analytics and insights into students, classes, and key metrics, such as Number of students by program, and demographics.

Institutional dashboard.

Additional resources

  • Download the Dynamics 365 education accelerator from AppSource .

  • The higher education data model, solutions, data samples, Power BI examples, SDK extensions, and more are provided as part of the open-source creative license, available on GitHub.

  • Find additional accelerator topics in the community forums.

  • This Dyanmics 365 blog post shares more enhancements made to the higher education model.

  • Continue your accelerator experience and engage with experts and peers, read blog articles, and find local events within the industry accelerator community: Join us.