Get started with configurations for the financial services solutions powered by Dynamics 365

After deploying Microsoft Cloud for Financial Services solutions powered by Dynamics 365, you can configure additional capabilities to enhance your solutions. You're prompted to configure these capabilities after the successful deployment of your selected financial services solutions in the Microsoft Cloud Solution Center.

Note

For any additional services that you configure, check their compliance. Learn more at Compliance in Microsoft Cloud for Financial Services and ensure you use services that match your requirements.

You'll need to configure the following items for each solution:

Solution Configuration
Customer intelligence  Configure Customer intelligence churn model
Customer onboarding  Configure business process flow for loan tracking
Define required documents for Loan applications
Configure the Loan onboarding sample portal
Building blocks - cross solutions Configure snapshot
Configure life events
Configure financial holdings categories
Embed segments and churn model to an app
Intelligent appointments Configure intelligent appointments

Note

You can complete some of these configurations on the Administrative settings page for Microsoft Cloud for Financial Services solutions powered by Dynamics 365.

See also

Retail banking churn prediction
Retail banking measures
Retail banking segments
Deploy Microsoft Cloud for Financial Services solutions powered by Dynamics 365
Unified customer profile
What is Microsoft Cloud for Financial Services?