Configure Customer Insights

Applies to: Patient outreach, All

Patient experience is at the core of every organization's digital transformation ambitions. To compete in today's market, organizations must build meaningful relationships with their patients on a personal level. Effectively personalizing at scale requires a complete, unified patient view.

Microsoft Dynamics 365 Customer Insights helps you build a deeper understanding of your patient. Connect data from various transactional, behavioral, and observational sources to create a 360-degree view of your patients. Use these insights to drive customer-centric experiences and processes.

Learn more about Customer Insights and how to set it up here: Dynamics 365 Customer Insights docs.

See also

What is Microsoft Cloud for Healthcare?