Overview of Microsoft Return to School

With Microsoft Return to School, schools can reopen responsibly, monitor intelligently, and protect continuously with capabilities for a safer learning environment. Microsoft Return to School can equip schools and their administrators with the tools to more effectively monitor and manage a safe return to class. Microsoft Return to School empowers students, parents, guardians, teachers, and other staff to return confidently with self-service tools, while helping administrators make informed decisions to ensure safety.

The main modules of the Microsoft Return to School include:

  • School Management app, Testing administration hub app, Check-in hub app, and Return to School Portal give school administrators the tools they need to monitor and manage the return of students and staff to school. These apps help schools with daily attestation and access controls, periodic testing, case management, and manual contact tracing. The Return to School Portal app is designed as a self-service tool for students, parents, guardians, and staff.

  • Dashboards and analytics help school administrators view historical trends of key program measurements, such as daily attestations and cases. Dashboards show metrics for reopening and analytics measure testing efficacy and operational performance.

Microsoft Return to School is currently available for customers in the United States through approved Microsoft partners. Contact your Microsoft representative to learn more: aka.ms/returntoschool


Microsoft Return to School is currently designed to support US-based customers only.

Licensing prerequisites

Component Audience Applicable tools What you need
Testing administration hub app School nurses, health room or administrative staff, volunteers, health system partner​ Admin hub to check-in persons with appointments, administer tests, and record test results​ Power Apps per app license for users
Return to School Portal Faculty, students, parents/guardians, staff, contractors Self-serve portal to book a daily pass and schedule a test appointment Power Apps portals authenticated logins
School Management app District or school re-opening team, COVID-19 testing team, IT administrators Re-opening management app to manage school re-opening operations

Check-in hub app allows school staff to check in students without a day pass
Power Apps per user license for users

Power Apps per user license for users
Dashboards and analytics District and school leadership/re-opening team 

Parents and community
Analytics dashboard supporting reopening and monitoring

Public dashboard supporting re-opening
Power BI Pro license for users sharing and viewing content

Power BI Pro license required to publish reports using publish to web capability
No license required to consume reports using publish to web capability


Power Apps per user license is an alternative option; Dataverse capacity and Power Automate capability are included in Power Apps per app and Power Apps per user licenses. Requirement for a Power Automate per flow license to be evaluated on a case-by-case basis. For example, potential scenarios (not an exhaustive list) where an implementation requires (a) testing of more than 50 individuals per day, (b) sending portal invitations to parents/guardians in bulk, or (c) a workflow to automate creation of student or parent/guardian records from the student information system or CSV. More information: Requests limits and allocations

Contact your local Microsoft account representative or licensed reseller for questions related to licensing as per your requirements.

See also:

Start here

Task Description Target audience See
Download and deploy Return to School Used by IT administrators to deploy Microsoft Return to School and set up users and security. School IT administrators Deploy Return to School
Configure Return to the School Used by IT administrators to set up and configure data related to schools and users who will use Return to School. School IT administrators Configure Return to School
Use the dashboard for insights and decision making Used by school administrators to review the current data about their schools as it relates to COVID-19 conditions in their schools and surrounding communities. The dashboard provides a comparison of selected measures and metrics associated with COVID-19 cases and testing. School administrators Analytics dashboard
Use the School Management app Used by administrators at schools to monitor and manage the return of students and staff to schools. Helps administrators make informed decisions and manage people's health services to ensure the care and well-being of all students and staff. School administrators School Management app
Use the Portal app Used by persons who are seeking to return to school or who authorize persons on behalf of someone. Students, parents, guardians, and staff can use this app to identify open buildings and self-attest to having no symptoms before returning to a school. Students, teachers, staff, parents, guardians Return to School Portal app

Return to School project resources

You can download the project resources to aid in the proper planning and deployment processes. The download contains the following resources:

  • Pre-Project Planning Checklist: Use this checklist as a guide to gather and organize information that will help you expedite the Return to School deployment for your organization.

  • Project Kickoff Presentation Template: Use this template to introduce Return to School to your project stakeholders as you prepare for implementation and deployment.

  • Implementation Project Plan Template: Use this template as a sample project plan with a list of tasks to guide you through the implementation process.

Data and privacy

Take note of the following statements related to data and privacy for Microsoft Return to School:

  • Customer is responsible for ensuring that their implementation of Return to School complies with all laws and regulations applicable to Customer's use.

  • Customer is responsible for complying with all laws and regulations relating to their use of Return to School, including maintaining the confidentiality of student healthcare information and records, and obtaining proper parental or guardian consent for dependent students.

  • Return to School provides a sample template and is provided "as is" without warranty of any kind. Customer bears the sole risk and responsibility for any use of Return to School.

  • Portions of Return to School have been created using current information about COVID-19 from the Centers for Disease Control (CDC) and World Health Organization (WHO) as of February 2021. New information may not be fully reflected in the app template. Customer is expected to update and customize the app template as appropriate for their own needs.

  • Customer should implement administrative, physical, and technical safeguards to protect personal data that are no less rigorous than accepted industry standards, and should ensure that all such safeguards, including the manner in which personal data is collected, accessed, used, stored, processed, disposed of, and disclosed, comply with applicable data protection and privacy laws.

  • The customer is responsible for ensuring their organization’s use of RTS complies with all applicable state, federal, and local laws relating to student healthcare data. The customer is also responsible for maintaining the confidentiality of student healthcare information and records, and obtaining proper parental or guardian consent relating to any use of Return to School.

  • Customer should provide notice and obtain meaningful explicit consent before data collection takes place. Notice of data collection should include:

    • Purpose of data collection.

    • Type of data that will be collected.

    • Description of processing, including primary uses, any secondary uses, and the anticipated retention period of the data.

    • A privacy policy should be displayed, considering that personal data will be collected.


This app is a sample and is provided “as is” without warranty of any kind. Customer bears the sole risk and responsibility for any use of this app. Customer is expected to update and customize this app as appropriate for its own needs, and is responsible for ensuring that its implementation complies with all laws and regulations applicable to Customer’s use. Microsoft is not responsible for the performance, accuracy or results from the use of the app or any modifications to the app.

This app is not intended to be made available for use as a medical device, clinical support, diagnostic tool, or other technology intended to be used in the diagnosis, cure, mitigation, treatment, or prevention of disease or other conditions, and no license or right is granted by Microsoft to use this app for such purposes. This app is not designed or intended to be a substitute for professional medical advice, diagnosis, treatment, or judgment and should not be used as such. Sample data included in this app are for illustration only and are fictitious. No real association is intended or inferred. You are solely responsible for displaying and/or obtaining appropriate consents, warnings, disclaimers, and acknowledgments to end users of your implementation of the App.

Feedback about Microsoft Return to School

To provide feedback about Microsoft Return to School, visit the community page.