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HoloLens permissions required to use Dynamics 365 Guides

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Version 7.0 of Dynamics 365 Guides introduced a new main menu and the ability to make calls from Microsoft HoloLens. To use these new features in the HoloLens app, you must provide permission to use HoloLens eye tracking, and the HoloLens camera and microphone.

Permission Why required
Eye tracking Required to use the main menu and to create a great experience. Eye tracking lets HoloLens know what you’re looking at and helps validate your intentions.

Eye tracking has been designed with user privacy in mind. Microsoft doesn’t store any biometric or other identifiable information.
Camera Required to make video calls, to understand the space around you, and more.
Microphone Required to make voice calls and use voice commands.

When you open the HoloLens app for the first time in Dynamics 365 Guides version 7.0, you're prompted to provide these permissions through three separate dialog boxes. For example, you'll see this dialog box for the eye tracker.

Permissions dialog box for eye tracker.

If you don't provide permissions through any one of these three dialog boxes, you'll see the following dialog box that prompts you to provide the necessary permissions again.

Guides permissions dialog box.

You can't use the Dynamics 365 Guides version 7.0 HoloLens app until you provide all three permissions.

You can also turn on each permission by following the steps described below.

Give permission to use eye tracking

  1. Go to Settings > Privacy.

  2. Do the following:

    1. On the left side of the screen, under App permissions, select Eye tracker.

    2. On the right side of the screen, under Allow apps to access your eye tracker, turn the setting to On.

    3. On the right side of the screen, under Choose which apps can access your eye tracker, turn the Dynamics 365 Guides setting to On.

    Screenshot of selected settings for eye tracker.

Learn more about Windows 10 eye tracking and privacy

Give permission to use the camera

  1. Go to Settings > Privacy.

  2. Do the following:

    1. On the left side of the screen, under App permissions, select Camera.

    2. On the right side of the screen, under Allow access to the camera on this device, turn the setting to On. This also turns on the Allow apps to access your camera setting.

    3. On the right side of the screen, under Choose which apps can access your camera, turn the Dynamics 365 Guides setting to On.

    Screenshot of selected settings for camera.

Learn more about Windows camera, microphone, and privacy

Give permission to use the microphone

  1. Go to Settings > Privacy.

  2. Do the following:

    1. On the left side of the screen, under App permissions, select Microphone.

    2. On the right side of the screen, under Allow access to the microphone on this device, turn the setting to On. This also turns on the Allow apps to access your microphone setting.

    3. On the right side of the screen, under Choose which apps can access your microphone, turn the Dynamics 365 Guides setting to On.

    Screenshot of selected settings for microphone.

Learn more about Windows camera, microphone, and privacy

See also