Add an image or video to a step in the Dynamics 365 Guides PC app

You can add an image or video in the Dynamics 365 Guides PC app to help an operator with a complex step. You might want to add a diagram, for example, or a short video to explain a difficult process.

Note

The PC app converts and resizes videos when they're uploaded to ensure optimal performance on HoloLens. This transcoding process depends on the codecs installed on the PC and errors can occur if codecs are removed from the PC.

  1. In the PC app, on the right side of the page, select the Images or Videos tab.

    Images and Videos tabs.

  2. Drag the image or video to the Media panel box.

    Dragging an image or video to the Image or video box.

Tip

You can preview the image or video on the right side of the screen by selecting it (click or double-click) in the Library.

Change a video thumbnail

When you add a video to a step, the thumbnail for the video is automatically created. If you want to change the thumbnail to an image of your choice, you can use the Guides model-driven app. Learn how to open the Guides model-driven app.

  1. In the Guides model-driven app, open the video that has the thumbnail you want to replace.

    Screen shot of video in model-driven app.

  2. At the top left of the screen, select the video circle.

    Screen shot of circle icon highlighted.

  3. In the Choose Image dialog box, select Upload Image, and then find the image you want to upload.

    Screen shot of Choose Image dialog box.

    Note

    The image will automatically update in the model-driven app. To refresh the image in the PC app Step Editor page, open the Outline page, and then go back to the Step Editor page.

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