Upgrade the Dynamics 365 Guides solution (for admins)

This topic is for Microsoft Dynamics 365 administrators. Some releases of Dynamics 365 Guides require an update to the Dynamics 365 Guides solution. When an update is required, the user will see a notification in the What's new panel.

Keep the following in mind:

  • Before you update the solution in the Power Platform admin center, make sure that the Dynamics 365 Guides PC and HoloLens apps have been updated to the latest version from the Microsoft Store.

  • Updates to the solution must be done when the PC and HoloLens apps are not in use.


If you're currently using the public preview version of Dynamics 365 Guides, to get the October 2019 release, you'll need to search for the Dynamics 365 Guides solution, and then select Install instead of Upgrade. This installs the general availability (GA) version of the solution and removes the public preview solution. For more information, see Transition from public preview to GA.

To upgrade the solution:

  1. Go to the Power Platform admin center and sign in with the user credentials that have admin permissions for Dynamics 365 Guides.

  2. To select the environment, select the check mark, select the More environment actions (three dots) button, and then select Manage Solutions.

    Manage solutions

  3. Select Dynamics 365 Guides in the list of solutions, and then select Upgrade.

    Upgrade button

  4. Review the Terms of service, and then select Accept if you're ready to start the upgrade.

    The status of the solution changes to Installation pending, and then changes to Installed when the upgrade is complete.

For more information about upgrading a Dynamics 365 solution, see Install, update, or remove a preferred solution.