Use Dynamics 365 Import Tool (Preview)

Import Tool flow

Use Microsoft Dynamics 365 Import Tool (Preview) to prepare your 3D models to use in Dynamics 365 mixed-reality applications.

Two options for preparing 3D models

Dynamics 365 Import Tool (Preview) provides two options for preparing your 3D models:

Import Tool options

If you choose the Import using this PC option, you’ll need to prepare your models yourself using the instructions in these topics:

If you choose the Send model to Microsoft option, Microsoft converts and optimizes your model for you and will provide a download link when the model is ready.

Import using this PC option

  1. On your PC, open Dynamics 365 Import Tool (Preview).

  2. Select Models > PC, and then select Add models.

  3. Go to the folder where your models are saved, and then select the models you want to import (up to 25 at a time).

  4. Select Open.

  5. In the Prepare Model dialog box, under How would you like to prepare the model?, select Import using this PC.

    Import using this PC option

  6. Select Apply.

If you encounter file access errors when importing files

3D models sometimes reference other files in your file system, such as textures and materials files. Your imported 3D model might not look correct if Dynamics 365 Import Tool (Preview) can’t access these files, in which case, you might see this error dialog box:

File access errors dialog box

There are two primary reasons why Dynamics 365 Import Tool (Preview) might not have access to these files:

  • No permissions. For the safety and security of your files, Windows 10 does not allow all Windows Store applications full access to the files in your system. To allow Dynamics 365 Import Tool (Preview) access to your files, select Grant permissions, go to the folder(s) that contains the files, and then select the folder(s). This grants access to all files in the folder. Alternatively, you can move your 3D models and all their referenced files to the 3D Objects folder.

  • Missing files. Dynamics 365 Import Tool (Preview) expects the files to appear in the exact file paths listed in the dialog box. If files are not there, they will be marked as missing. Move the missing files to locations indicated in the dialog box, or update the original 3D model.

Send model to Microsoft option

  1. On your PC, open Dynamics 365 Import Tool (Preview).

  2. Select Models > PC, and then select Add models.

  3. Go to the folder where your models are saved, and then select the model you want to import.

  4. Select Open.  

  5. In the Prepare Model dialog box, under How would you like to prepare the model?, select Send model to Microsoft.

    Send model to Microsoft option

  6. Under Enter your email address, enter the email address where Microsoft can contact you when the model is ready.

  7. Select Next.

  8. Under Where will you use this model?, choose the target device. You can only choose one type of target device at this time.

    Send model to Microsoft option, second page

  9. Under How many models will your scene have?, select the appropriate option for your scene complexity.

  10. In the What's most important to you about your model box, provide instructions for Microsoft. For example, specify which is most important to you—visual accuracy or performance.

  11. Select Apply to send the model to Microsoft.

    Microsoft sends you the following email notification to confirm that the model has been sent:

    Confirmation email

    Microsoft updates you on the progress of the manual optimization through email and lets you know when the model is ready to download.

What happens to my model when I send it to Microsoft?

When you send your model to Microsoft, it’s uploaded to a secure location. Microsoft prepares the model using a combination of automated and manual steps. Microsoft provides a download link when the model is ready. After you download it, your model is deleted from the secure storage area.

Model preparation

Download a model after it's been converted and optimized by Microsoft

  1. Open the Dynamics 365 Import Tool (Preview).

  2. Right-click the model that was submitted for manual processing, and then select Download from Microsoft.

    Download model

Locate your converted assets

Files created with Dynamics 365 Import Tool (Preview) are stored locally. To find the files on your local drive:

  1. Open Dynamics 365 Import Tool (Preview).

  2. Right-click a model, and then select Open file location.

    Locate model

Provide feedback on the quality of processed 3D models

You can provide feedback on the quality of processed 3D models if you're not satisfied.

  1. Select the Models or All tab, and then select the model you want to provide feedback on.

  2. At the bottom of the Properties tab, under How does the model look?, select Looks good or Looks broken to record your feedback.

    Provide feedback

    Note

    You can't update feedback after you submit it.

See also

Overview of Dynamics 365 Import Tool (Preview)
Convert 3D models
Optimize 3D models
Best practices for converting and optimizing models