Dynamics 365 Layout FAQ

Here are answers to common questions about using Microsoft Dynamics 365 Layout.

Can I try Layout before buying it?

Yes, Layout is available as a trial for up to 90 days. It's nearly effortless to install and try out the app. Learn more about the free 90-day trial for Dynamics 365 Layout. Note that the 90-day trial is only available for users who haven't already purchased a subscription.

How do I buy Layout?

If you’re an IT admin, learn how to buy and deploy the app. 

How can I tell which version I'm using?

To see the version number for Layout, go to Settings > About.

To see the version number for the Import Tool, go to Settings, and then look in the About section.

Do I need the Layout apps for both HoloLens and Windows Mixed Reality immersive headsets?

No, you can use each app separately, though they do work together as well. If you want to copy 3D models or layouts from your PC to your HoloLens or to Windows Mixed Reality, you’ll need the Microsoft Dynamics 365 Import Tool (Preview).

What are the technical requirements for running the Layout apps?

Learn more about device options and technical requirements.

Do I need an Azure Active Directory (Azure AD) account to use Layout?

Yes, if you’re the admin, you’ll need an Azure AD account to distribute the apps, and users of Layout and the Import Tool will need an Azure AD account to sign in to the apps.

How often is Layout updated?

Layout follows the Modern Lifecyle Policy with continuous service updates and major updates every 6 months (October/April).

Can I use the HoloLens clicker with Layout?

You can use the HoloLens clicker with Layout but it has limited functionality. You can use the clicker to do menu selections and to scan a room, but you can't use it to manipulate objects.

Do I need to be connected to Wi-Fi to use Layout?

If you want to convert 3D models using the Import Tool, you’ll need a Wi-Fi connection if you use the cloud service option. If you choose to convert files using the PC option, you don’t need a Wi-Fi connection.

Can I change the unit of measure in the Layout app to metric?

Yes, you can choose between U.S. and metric units from Settings > Measurements > Unit of measure.

What languages is Layout available in?

At this time, Layout, the Import Tool, and the Visio Add-in for Layout are available only in English. Additionally, to install the Add-in, you’ll need to set the display language for Microsoft Office to English.

Where is Layout available?

Layout is available worldwide. Layout can be used with HoloLens or a Mixed Reality headset/motion controller and a Windows Ultra PC.

Microsoft HoloLens devices are available in the following markets (English only):

Austria, Australia, Belgium, Bulgaria, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom, United States

How do I import AutoCAD models?

You can prepare your 3D models yourself using third-party conversion and optimization tools or you can use the Import Tool to send your models to Microsoft to convert and optimize. Whichever method you use, after converting and optimizing the models, you use the Import Tool to import them into Layout. Learn more about the Import Tool.

How does the Import Tool process my 3D models?

If you send your model to Microsoft for converstion and optimization, it’s uploaded to a secure location. Microsoft prepares the model using a combination of automated and manual steps. Microsoft provides a download link when the model is ready. After you download it, your model is deleted from the secure storage area.

Still need help? Try our user forums.

See also

Overview of Layout
Device options and technical requirements
Use Layout on a trial basis for up to 90 days
Buy and deploy Layout
User Guide
How-to videos