Dynamics 365 Layout FAQ

Here are answers to common questions about using Microsoft Dynamics 365 Layout.

Is Dynamics 365 Layout being discontinued as a separate application?

Yes. For more information, see Announcing the transition of Dynamics 365 Layout.

How can I tell which version I'm using?

To see the version number for Dynamics 365 Layout, go to Settings > About.

To see the version number for Dynamics 365 Import Tool (Preview), go to Settings, and then look in the About section.

Do I need the Dynamics 365 Layout apps for both Microsoft HoloLens and Windows Mixed Reality immersive headsets?

No, you can use each app separately, though they do work together as well. If you want to copy 3D models or layouts from your PC to your HoloLens or to Windows Mixed Reality, you’ll need the Microsoft Dynamics 365 Import Tool (Preview).

What are the technical requirements for running the Dynamics 365 Layout apps?

Learn more about device options and technical requirements.

Do I need an Azure Active Directory (Azure AD) account to use Dynamics 365 Layout?

Yes, if you’re the admin, you’ll need an Azure AD account to distribute the apps, and users of Dynamics 365 Layout and the Dynamics 365 Import Tool (Preview) will need an Azure AD account to sign in to the apps.

Can I use the HoloLens clicker with Dynamics 365 Layout?

You can use the HoloLens clicker with Dynamics 365 Layout but it has limited functionality. You can use the clicker to do menu selections and to scan a room, but you can't use it to manipulate objects.

Do I need to be connected to Wi-Fi to use Dynamics 365 Layout?

Dynamics 365 Layout requires users to be signed in with their Active Directory account to access the application. Users need to be connected to Wi-Fi the very first time the application is launched. After the first launch, they need to be connected to Wi-Fi once every 30 days so that the application can validate that the user has a valid Active Directory account for continued use of the application.

Learn about Dynamics 365 Import Tool (Preview) Wi-Fi requirements.

Can I change the unit of measure in Dynamics 365 Layout to metric?

Yes, you can choose between U.S. and metric units from Settings > Measurements > Unit of measure.

What languages is Dynamics 365 Layout available in?

Dynamics 365 Layout is available for HoloLens2 in the following locales:

  • US
  • Canada (English and French)
  • UK
  • Australia
  • Germany
  • France
  • China
  • Japan
  • Taiwan (no speech support)
  • Hong Kong SAR (no speech support)

Dynamics 365 Layout, the Dynamics 365 Import Tool (Preview), and the Visio Add-in for Dynamics 365 Layout are available only in English for HoloLens1. Additionally, to install the add-in, you’ll need to set the display language for Microsoft Office to English.

Where is Dynamics 365 Layout available?

Dynamics 365 Import Tool (Preview) is available worldwide. Dynamics 365 Layout can be used with HoloLens or a Mixed Reality headset/motion controller and a Windows Ultra PC.

Microsoft HoloLens devices are available in the following markets (English only):

Austria, Australia, Belgium, Bulgaria, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom, United States

How do I import AutoCAD models?

You can prepare your 3D models yourself using third-party conversion and optimization tools. After converting and optimizing the models, you use the Dynamics 365 Import Tool (Preview) to prepare them for mixed reality. Learn more about Dynamics 365 Import Tool (Preview).

Still need help? Try our user forums.

See also

Overview of Dynamics 365 Layout
Device options and technical requirements
Deploy Dynamics 365 Layout
User guide
How-to videos