Use Microsoft Intune to protect data in Dynamics 365 Remote Assist mobile (Android devices only)

Microsoft Dynamics 365 Remote Assist mobile supports Microsoft Intune's app protection policies. These policies ensure that data remains safe and contained on the device through Intune policies.

Graphic showing Intune controls.

Create an app configuration policy for Android devices

You must be an administrator to create an app configuration policy.

Note

At this time, you can't create an app configuration policy for iOS devices.

  1. Go to Microsoft Endpoint Manager.

  2. Select Apps, and then select App configuration policies.

    Screenshot showing Apps and App configuration policies commands highlighted.

  3. Select Add, and then select Managed apps.

    Screenshot showing Add and Managed apps commands highlighted.

  4. In the Name field, enter the name of the policy, and then in the Target policy to field, choose Selected apps.

    Screenshot showing Name and Target policy to fields highlighted.

  5. Under Public apps, choose Select public apps.

    Screenshot showing Select public apps highlighted.

  6. On the right side of the screen, search for “Remote Assist”, select Dynamics 365 Remote Assist Android, and then choose the Select button.

    Screenshot of the right side of the screen.

  7. Select Next at the bottom of the screen.

  8. On the Settings tab, do the following:

    1. Set the Name field to "com.microsoft.ramobile.environment.instance.url".

    2. In the Value field, enter the environment url. You can find this url in the Power Platform admin center. Learn more: Create and manage environments in the Power Platform admin center

    Screenshot of Name field and Value field filled in.

  9. Select Next at the bottom of the screen.

  10. On the Assignments tab, under Included groups, select Add groups.

    Screenshot showing Add groups highlighted.

  11. On the right side of the screen, select the correct group for your organization, and then select Next at the bottom of the screen.

    Screenshot showing the right side of the screen.

  12. On the Review + create tab, review the summary for the configuration policy, and then select Create to create the policy when you’re ready.

    Screenshot of the Review + create tab.

Learn more about app configuration policies for Microsoft Intune

See also

Dynamics 365 Remote Assist mobile overview