Engage with communities by using the community portal

Keep your customer engagement strong by growing a community, publishing articles, gathering user feedback, and acting on user-provided ideas. With out-of-the-box solutions available with portals you can:

  • Allow your users to hold conversations by posting messages on a forum. A forum can contain a number of topics, also known as threads, and can be replied to by many users. More information: Set up and moderate forums

  • Manage multiple corporate or community blogs on a single portal, with multiple authors per blog. More information: Manage blogs

  • Engage with and gather feedback from your community, including gather ideas, votes, and comments on suggestions. More information: Crowdsource ideas

  • Engage with customer with a modern case management system. More information: Manage cases in portals

See also

Create a theme for your portal
Configure a portal