Released Versions of Dynamics 365 for Customer Engagement

Latest version availability

The table below gives an overview of the current version and next version of Dynamics 365 Customer Engagement for your organization. If you would like to review the release notes for any release just click on the version number for either current or next. To find the window that your next scheduled update will occur in please click here. Note- This page is updated every Tuesday.


Important

Following Service Update 270, we are updating the version numbering format from 9.1.0.xxxxx to 9.2.xxxxx.xxx. We are making this change to better differentiate the version numbering for each deployed version. Service Update numbering will now reflect the third numerical group within the version number. For example, version 9.2.20122.xxx will correspond to "Service Update 20122"


Note- Occasionally a Service Update will be canceled and all associated fixes will be rolled into a subsequent Service Update. For this reason, Service Update numbers may not always increase incrementally.

Region Current Version Scheduled Date Next Version
Station 1
First Release 9.2.21012.00119-Service Update 21012 01/21/21 9.2.21013.00102-Service Update 21013
Station 2
South America 9.2.20123.00133-Service Update 20123 01/22/21 9.2.21012.00119-Service Update 21012
Canada 9.2.20123.00133-Service Update 20123 01/22/21 9.2.21012.00119-Service Update 21012
India 9.2.20123.00133-Service Update 20123 01/22/21 9.2.21012.00119-Service Update 21012
France 9.2.20123.00133-Service Update 20123 01/22/21 9.2.21012.00119-Service Update 21012
United Arab Emirates 9.2.20123.00133-Service Update 20123 01/22/21 9.2.21012.00119-Service Update 21012
South Africa 9.2.20123.00133-Service Update 20123 01/22/21 9.2.21012.00119-Service Update 21012
Germany 9.2.20123.00133-Service Update 20123 01/22/21 9.2.21012.00119-Service Update 21012
Switzerland 9.2.20123.00133-Service Update 20123 01/22/21 9.2.21012.00119-Service Update 21012
Station 3
Japan 9.2.20122.00135-Service Update 20122 01/22/21 9.2.20123.00133-Service Update 20123
Asia Pacific 9.2.20122.00135-Service Update 20122 01/22/21 9.2.20123.00133-Service Update 20123
Great Britain 9.2.20122.00135-Service Update 20122 01/22/21 9.2.20123.00133-Service Update 20123
Oceana 9.2.20122.00135-Service Update 20122 01/22/21 9.2.20123.00133-Service Update 20123
Station 4
Europe 9.1.0.27035-Service Update 270 01/22/21 9.2.20122.00135-Service Update 20122
Station 5
North America 9.1.0.26442-Service Update 264 01/22/21 9.1.0.27035-Service Update 270
Station 6
Goverment Community Cloud 9.1.0.26147-Service Update 261 01/22/21 9.1.0.26442-Service Update 264
China 9.1.0.26147-Service Update 261 01/22/21 9.1.0.26442-Service Update 264

Release Waves

We have published the 2020 release wave 2 plans for Dynamics 365, a compilation of new capabilities that will be released between October 2020 and March 2021. The new features and enhancements demonstrate our continued investment to power digital transformation for our customers and partners.

We’ve done this work to help our partners, customers, and users—drive the digital transformation of your business on your terms. Get ready and learn more about the latest product updates and plans, and share your feedback in the community forum for Dynamics 365.

Important

Service Updates are separate from the Release Wave deployments.

All version availability

Service Update/Version Worldwide availability
9.2.21013.00102-Service Update 21013 January 2021
9.2.21012.00119-Service Update 21012 January 2021
9.2.20123.00133-Service Update 20123 January 2021
9.2.20122.00140-Service Update 20122 January 2021
9.1.0.27035-Service Update 270 December 2020
9.1.0.26442-Service Update 264 November 2020
9.1.0.26147-Service Update 261 November 2020
9.1.0.25852-Service Update 258 November 2020
9.1.0.25552-Service Update 255 November 2020
9.1.0.25249-Service Update 252 October 2020
9.1.0.24952-Service Update 249 October 2020
9.1.0.24658-Service Update 246 October 2020
9.1.0.24350-Service Update 243 October 2020
9.1.0.24057-Service Update 240 October 2020
9.1.0.23760-Service Update 237 September 2020
9.1.0.23475-Service Update 234 September 2020
Service Update/Version Worldwide availability
9.1.0.23180-Service Update 231 September 2020
9.1.0.22859-Service Update 228 September 2020
9.1.0.22558-Service Update 225 August 2020
9.1.0.21951-Service Update 219 August 2020
9.1.0.21654-Service Update 216 August 2020
9.1.0.21351-Service Update 213 July 2020
9.1.0.21054-Service Update 210 July 2020
9.1.0.20752-Service Update 207 July 2020
9.1.0.20463-Service Update 204 July 2020
9.1.0.20164-Service Update 201 July 2020
9.1.0.19867-Service Update 198 June 2020
9.1.0.19570-Service Update 195 June 2020
9.1.0.19252-Service Update 192 June 2020
9.1.0.18953-Service Update 189 June 2020

Important

We are working on new ways to bring transparency into our weekly deployments. If you have any feedback, please fill out our survey, and share your thoughts!