Add products to quotes, orders, or invoices (Sales Hub)
You can add products or product bundles to a quote, order, or invoice record. The product can be an existing product in the Dynamics 365 Sales product catalog or an ad hoc product that you add as a write-in product.
If you’ve created a quote from an opportunity, the products added to the opportunity are automatically added to the quote. You can add more products or remove the existing ones.
The process for adding a product to a quote record is the same as adding a product to an order or an invoice. This topic explains how to add products to a quote record.
From the list of quotes, open the quote record you want to add the product to.
On the Summary tab, in the Products section, select the More Commands button , and then select Add New Quote Product.
In the Quick Create: Quote Product form, do the following:
In the Select Product drop-down list, select whether you want to add an existing product or create a new one:
In the Existing Product field, select Lookup to search for and add a product. Also, select a unit of measurement for the product.
- When a price list is selected for the opportunity, the products listed in the Existing Product field are filtered by the price list. This means that only the product associated with the selected price list are shown in this field.
- When a price list isn't selected, the Existing product field shows all active products (not filtered by the price list). You can change the view to look for other products by selecting the Change View icon.
- By default, the product lookup will show the most recently used products. The most recently used products are not filtered based on the selected price list.
- If a price list is selected, and you select a product that isn’t associated with the price list, you'll see an error. Select a product that's associated with the selected price list.
To create a product, select Write-In, and then enter the name of the product.
Fill in details in the Pricing section:
Price Overridden: If you’re adding an existing product from the product catalog, select whether you want to use the default pricing that is listed in the product catalog or override the price. For a write-in product, this field is set to Override Price.
Price Per Unit: If you’re adding a write-in product, enter the price to be charged per unit for the product.
Quantity: Enter the quantity of the product or service that will be included.
Manual Discount: If you want to offer a discount to the product price, enter it here.
Tax. If required, enter the appropriate tax amount.
To save this product, and add more products, select Save and New.
The Products grid shows all the products that are associated with the quote. After you add a product, you can change the unit, price, quantity, and discount of the product inline in the Products grid. For a write-in product, you can also change the price of the product in addition to the quantity and discount.
Here are the actions you can take on the products in the Products grid:
|Edit properties of a product||Select a product, and on the command bar, select Edit Properties. You can change details such as the price, quantity, or discount of the added products.
You can also open the quote product, order product, or invoice product record, and view or change the properties of the product inline on the Product Properties tab.
|Delete a product associated with the quote||Select the product, and on the command bar, select Delete Quote Product.|
|View products within a bundle||Select the Chevron icon for the product bundle. You’ll see all the products that are included in the bundle.|
|See and add related products for cross-selling or upselling or to select an accessory or substitute product||Select a product, and on the command bar, select Suggestions. The Suggestions pane shows all the products that are defined as related products for the current product. Select the related products that you want to add, and then select OK.|
|See specific records together by moving a record up or down in the grid||Select a record, and on the command bar, use the Up or Down button.|