Overview of the Dynamics 365 Sales mobile app

Important

This topic is pre-release documentation and is subject to change.

Mobile apps help sellers build great customer relationships, stay up-to-date with important information, and respond to their customers faster. The new Microsoft Dynamics 365 Sales mobile app (preview) is optimized for core field seller scenarios to help sellers make use of the time that they spend on the road while traveling to meet customers. It helps sellers with the right data anywhere, anytime, and lets them log and share information quickly.

In contrast to the Dynamics 365 for phones and tablets app, which is a model-driven app that you use to open any customer engagement app like Sales Hub or Customer Service Hub on mobile, the Dynamics 365 Sales mobile app is specifically designed for core sales scenarios.

Important

  • A preview feature is a feature that is not complete, but is made available before it’s officially in a release so customers can get early access and provide feedback. Preview features aren’t meant for production use and may have limited or restricted functionality.
  • We expect changes to this feature, so you shouldn’t use it in production. Use it only in test and development environments.
  • Microsoft doesn't provide support for this preview feature. Microsoft Dynamics 365 Technical Support won’t be able to help you with issues or questions. Preview features aren't meant for production use and are subject to a separate supplemental terms of use.

With the Dynamics 365 Sales mobile app, you can do the following (and much more):

  • Plan your day: Before you start your day, you want to see what it has in store. You can immediately see reminders about your customer meetings or insights for the day.

  • Do post-meeting work: After you're out of a meeting, you can quickly add notes, create contacts, and update data in relevant records.

  • Find required information and act accordingly: Find a contact you want to reach out to with ease, or find the recent records you worked on.

The Dynamics 365 Sales mobile app can be installed on iOS and Android.

See also

Enable Dynamics 365 Sales mobile
Use the Dynamics 365 Sales mobile app