Configure notes analysis
To help users with intelligent suggestions when they enter an activity in the timeline—such as an appointment, email, phone call, task, note, post, or any custom activities—enable notes analysis.
License and role requirements
| Requirement type | You must have |
|---|---|
| License | Dynamics 365 Sales Premium More information: Dynamics 365 Sales pricing |
| Security roles | System Administrator More information: Predefined security roles for Sales |
To configure notes analysis
Verify that premium Sales Insights features are enabled. More information: Install and configure premium Sales Insights features
Go to Change area in the lower-left corner of the page, and select Sales Insights settings.
On the site map under Productivity intelligence, select Notes analysis.
Turn on the Notes analysis toggle.
Can't find the options in your app?
There are three possibilities:
You don't have the necessary license or role.
Your administrator hasn't turned on the feature.
Your organization might be using a custom app. The steps described in this article are specific to the out-of-the-box Sales Hub and Sales Professional apps. Check with your administrator for exact steps.
See also
How notes analysis assists you with intelligent suggestion
Install and configure premium Sales Insights features
Notes analysis FAQs
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