Enable coming soon features

Sometimes Coming soon features that change the look, feel, or functionality of the application are added to conversation intelligence before the formal release.

As an administrator, activating Coming soon mode gives users in your organization early access to these new features, allowing them to share feedback with us before the changes are formally released.


If you’ve already enabled Coming soon mode during your first-run setup, you’re not required to enable it again; however, you can disable Coming soon mode in your organization if you don’t wish to experience the new features that are yet to be released.

License and role requirements

Requirement type You must have
License Dynamics 365 Sales Premium or Dynamics 365 Sales Enterprise
More information: Dynamics 365 Sales pricing
Security roles System Administrator
More information: Predefined security roles for Sales

Configure coming soon features


Review the prerequisites. To learn more, see Prerequisites to configure conversation intelligence.

  1. Open the Conversation intelligence application.
  2. Select the Settings icon on the top-right of the page and then select Settings.

    Select settings option

  3. On the Settings page, select Coming soon.
  4. To enable, select Get early access to new features before they’re released to all our customers and then select Save.

    Coming soon feature enabled

  5. Save the settings.
    The Coming soon mode is enabled. Users in your organization can try out the new features that will be released later.

Can't find the options in your app?

There are two possibilities:

  • You don't have the necessary license or role to perform the steps.

  • Your organization might be using a custom app and hence the site map and UI will be different. Check with your administrator for the exact steps. The steps described in this documentation are specific to the out-of-the-box Sales Hub or Sales Professional app.

See also

Administer conversation intelligence

Prerequisites to configure conversation intelligence