Create or delete custom sources


Microsoft Social Engagement will be discontinued on January 16, 2020. Additionally, starting October 1, 2019, the service will no longer support Twitter as a data source. For more information, see Changes coming to Dynamics 365 Market Insights preview and Microsoft Social Engagement.

Extend the coverage of your data sources by adding public RSS feeds in Microsoft Social Engagement. Custom sources offer a way to receive additional data from your favorite RSS and Atom feeds. Broaden your sources while efficiently keeping track of all of your feeds. Administrators can also define Search Setup defaults. More information: Manage global settings


You need to be a Social Engagement Administrator to perform this task. More information: Understand user roles

Create custom sources


You need to create a group and add feeds before adding custom sources in Search Setup but you can have one custom source per group.

  1. Go to Search Setup > Custom Sources.

  2. In the Custom Sources pane, click Add a custom source Add button.

  3. Enter the name of the group and initials to uniquely identify your sources.


    It is important to create distinct initials so you can differentiate your custom sources when analyzing your data. The initials will appear anywhere your custom sources are displayed.

  4. Enter your RSS or Atom feed and click the Add New or Add button button to validate and add a source.

    Example of feed URL:

  5. Click Save Save button.

Edit custom sources

  1. Go to Search Setup > Custom Sources.

  2. In the custom sources pane, click the custom source group you want to edit.

  3. Remove sources from the group by clicking the Remove Delete button button. You can also change the name of the group or the initials.

  4. Click Save Save button.

Delete groups of custom sources

  1. Go to Search Setup > Custom Sources.

  2. In the list of custom sources, click the Delete Delete button button by the custom sources group you want to delete, and confirm the deletion.


Deleting a custom source has the following effects:

  • Data acquisition for the deleted custom source stops immediately.
  • The custom source is no longer visible in the user interface.
  • Search topics, rules, alerts and streams based exclusively on this custom source are deactivated.

See Also

Set up searches to listen to social media conversations
Create or delete a search topic
Add rules to a search topic