Manage connections in Social Engagement
Microsoft Social Engagement will be discontinued on January 16, 2020. Additionally, starting October 1, 2019, the service will no longer support Twitter as a data source. For more information, see Changes coming to Dynamics 365 Market Insights preview and Microsoft Social Engagement.
Microsoft Social Engagement lets admins connect to and share social data with other applications. To work with social data in other applications, you can connect them on the Connections page in the Social Engagement Settings area. The type of connection you create depends on the application you want to connect to.
Connect to Azure Event Hubs and stream posts that match a data set as events from Social Engagement to an event hub. More information: Stream data from Social Engagement to Microsoft Azure Event Hubs
Connect to Dynamics 365 for Customer Engagement to create new records from posts found in Social Engagement.
Manage a list of domains that allow applications to connect with and request data from your Social Engagement solution. More information: Connect Social Engagement to other domains
To display Social Engagement widgets in Dynamics 365 for Customer Engagement app, you need to connect the two services. For Dynamics 365 for Customer Engagement apps to be able to connect to Social Engagement, its domain must be allowed in Social Engagement. More information: Integrate Microsoft Social Engagement with Dynamics 365 for Customer Engagement apps
If you want to import Social Engagement data to Dynamics 365 Customer Insights, you can add Social Engagement as a data source. More information: Add Microsoft Social Engagement as a data source