Sign in to Microsoft Social Engagement
Microsoft Social Engagement will be discontinued on January 16, 2020. Additionally, starting October 1, 2019, the service will no longer support Twitter as a data source. For more information, see Changes coming to Dynamics 365 Market Insights preview and Microsoft Social Engagement.
To sign in to Social Engagement, you'll need to be assigned a user license. Your organization's Office 365 administrator assigns user licenses when setting up Social Engagement. For more information about assigning licenses to users, see Manage user licenses.
Sign in to Social Engagement from a dedicated sign-in page
Using the sign-in page for Social Engagement is the fastest way to sign in to your Social Engagement solution.
In your browser, open https://social.dynamics.com/login.
Sign in with your Social Engagement credentials to proceed to the app.
Sign in to Social Engagement from Office 365
Sign in to the Social Engagement online service from the Microsoft 365 admin center.
In your browser, open https://admin.microsoft.com.
Sign in with your Social Engagement credentials—for example, email@example.com.
From the Office 365 app launcher, click Microsoft Social Engagement.
You'll be redirected to your organization's Social Engagement solution.
For more information and to learn about important administration features, see About the Microsoft 365 admin center - Admin Help.
If you don’t see a shortcut to Social Engagement on the Office 365 nav bar, verify that a Social Engagement license is assigned to you.
Sign in to Social Engagement by using the app URL
We recommend saving the URL for your Social Engagement solution to your browser's favorites, and getting to know the app URL. You'll need this URL each time you sign in to Social Engagement.
If you’re looking for Social Engagement, the URL includes your organization’s appID, and will look like this: https://listening-prod.dynamics.com/app/<appID>.