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Product-related translations FAQ

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This article describes how to manage translations for products, product dimension values, and product attributes.

You can create translations for the following product-related information:

  • Names and descriptions of products.
  • Descriptions, friendly names, and help text of product attribute values.
  • Names and descriptions of product dimension values.

You can translate the product-related information into any language that is available from the Text translation page. For more information, see the following section How do I created translations for product-related information.

Where can I view the translated information?

You can view translations of product-related information in any external source document, such as an invoice, that uses a language where translations are available.

To create translations for a product, follow these steps:

  1. Click Product information management > Products > Released products.
  2. Select a product, and on the Action Pane, in the Languages group, click Translations.
  3. In the Text translation page, in the Language field, select a language. To add more languages, expand the Language field, and then click OK.
  4. In the Translated text group, enter translations in the Description and Product name fields.

To create translations for product attributes, follow these steps:

  1. Click Product information management > Products > Released products.
  2. Under Setup, click Attributes, and then click Attributes.
  3. In the Attributes page, click Translate.
  4. In the Text translation page, in the Language field, select a language. To add more languages, expand the Language field, and then click OK.
  5. In the Translated text group, enter translations in the Description, Friendly name, and Help text fields.

To create translations for product dimension values, follow these steps:

  1. Click Product information management > Products > Released products.
  2. Select a product, and then click Product dimensions.
  3. Select one of the links for the product dimensions: Configurations, Sizes, Colors, or Style.
  4. Select a dimension value and then click Translate.
  5. In the Text translation page, in the Language field, select a language. To add more languages, expand the Language field, and then click OK.
  6. In the Translated text group, enter translations in the Name and Description fields.

Can the names of product variants be translated?

Product variants are based on the dimensions of a released product. Product variant names are based on a combination of dimension values. When the dimension values that are associated with a product variant are translated, the name of the product variant appears in the translated version.

Example

Your product is a T-shirt that comes in different sizes and colors and the variant names are based on the following details:

  • Product number: #3
  • Dimensions: Size and color
  • Size dimension values: Small, Medium, Large
  • Color dimension values: Red, Green, Black

The name of a product variant that is based on the dimension values Small and Red is #3:Small:Red.

A customer wants to buy some small, red T-shirts and the name of the T-shirt must appear in French on the invoice. You translate the dimension values, Small and Red, into French, and the name of the product variant is #3:Petit:Rouge.

Tip
To set the preferred language of a customer, follow these steps:
  1. Click Sales and marketing > Common > Customers > All customers.
  2. Double-click a customer to open the Customers page. On the General tab, in the Language field, select the language.

What happens if a customer has a preferred language for which no translations are available?

If translations are not available in the customer’s preferred language, the names and descriptions are displayed in the global language of your own company.

Can I manage translations for a series of dimension values at the same time?

Dimension values are product specific and you can manage the translations for the dimension values for each product. However, if you create a dimension value group and create translations for the values in the value group, it is easier to manage the translations.

Example

Your company produces T-shirts in different styles, and each style is available in the sizes Small, Medium, and Large. The sizes are collected in one dimension value group. When a new T-shirt style is added, you can associate it with the dimension value group that is used for sizes, so that all the sizes are available for the product. You can also add or change translations for the sizes in the dimension value group at any time.

A dimension value that is associated with a product through a dimension variant group must be maintained from the product variant group.
To create a dimension value group, follow these steps:

  1. Click Product information management > Setup > Variant groups.
  2. Select Size groups, Color groups, or Style groups.
  3. Click New, and then enter a name for the group in the Size group, Color group, or Style group field. Click Sizes, Colors, or Styles to create lines for the groups.
  4. In the Size group lines, Color group lines, or Style group lines page, click New, and then create the sizes, colors, and styles for the groups.

To manage translations for values in a dimension value group, follow these steps:

  1. Follow the steps in the previous procedure for creating a dimension value group to open the Size group lines, Color group lines, or Style group lines page.
  2. Click Text translation. In the Text translation page, in the Translated text group, enter translations in the Name and Description fields.

Translations of product-related information can be managed at any time. When translations are updated for a dimension value that is associated with a product, the product information is updated, regardless of whether the product has transactions.