System diagnostics (AX 2012)

In Microsoft Dynamics Lifecycle Services, the System diagnostics helps administrators monitor and understand the health of one or more Microsoft Dynamics AX environments. It is a cloud-based tool that has a locally-installed component that can be configured to perform the following tasks:

  • Discover on-premises Microsoft Dynamics AX environments (database instances and Microsoft Dynamics AX Application Object Server (AOS) instances).
  • Collect data from the environments that were discovered.
  • Run rules on the collected data.
  • Report rule violations on a dashboard.
  • Provide reports.

Data is collected by using jobs that run on predefined schedules. The following diagram describes how System diagnostics and the locally-installed components interact. System diagnostic service

System diagnostic service (Lifecycle Services) System diagnostics supports the following versions of Microsoft Dynamics AX:

  • Microsoft Dynamics AX 2012 R2
  • Microsoft Dynamics AX 2012 Feature Pack
  • Microsoft Dynamics AX 2012
  • Microsoft Dynamics AX 2012 R3


Before you can use the System diagnostics, you must complete the following tasks:

  • Download and run the installer for the Diagnostic service.
  • Run the Discovery wizard.
  • Schedule or run data collection.

Getting started

The following topics explain how to install and use System diagnostics.