Accounts receivable home page

Use Accounts receivable to track customer invoices and incoming payments.

You can create customer invoices that are based on sales orders or packing slips. You can also enter free text invoices that are not related to sales orders. You can receive payments by using several different payment types. These include bills of exchange, cash, checks, credit cards, and electronic payments. If your organization includes multiple legal entities, you can use centralized payments to record payments in a single legal entity on behalf of the other legal entities.

Business processes

Business process

Set up Accounts receivable

Use Accounts receivable to track customer invoices and payments that you receive from customers. You can set up customer groups, customers, posting profiles, interest notes, collection letters, commissions, and parameters regarding customers, charges, deliveries and destinations, bills of exchange, and other types of Accounts receivable information.

Accounting distributions and subledger journal entries for free text invoices

Customer posting profiles

Credit card setup, authorization, and capture

Create a customer invoice

Set up and process recurring invoices

Correct a free text invoice

Set up bills of exchange

Set up interest rates for an interest code

Waive, reinstate, or reverse interest fees

SEPA direct debit overview

Set up SEPA direct debit mandate

Close Accounts receivable

Set up credit and collections

Accounts receivable collections information is managed in one central view, the Collections page. Credit and collections managers can use this central view to manage collections. Collections agents can begin the collections process from customer lists that are generated by using predefined collection criteria, or from the Customers page.

Credit and collections in Accounts receivable

Configure Accounts receivables and Credit and collections

Set up Credit and collections

Set up payments and settlements

Accept different types of payments from customers, such as bills of exchange, cash, checks, credit cards, and electronic payments.

Use a customer payment to settle multiple invoices that span multiple discount periods

Centralized payments for Accounts receivable

Settle a partial customer payment and the final payment in full before the discount date

Settle a partial customer payment before the discount date with a final payment after the discount date

Settle a partial customer payment that has discounts on credit notes

Settle a partial customer payment that has multiple discount periods

Reimburse customers

Customer payments for a partial amount

Additional resources

What's new and in development

Go to the Microsoft Dynamics 365 Roadmap to see what new features have been released and what new features are in development.

Blogs

You can find opinions, news, and other information about Accounts receivable and other solutions on the Microsoft Dynamics 365 blog.

There are many posts about Accounts receivable on the Microsoft Dynamics AX product team blog. Although some of these posts were written for the previous version of Accounts receivable, the same concepts still apply. and the procedures are also similar in the current version.

The Microsoft Dynamics Operations Partner Community Blog gives Microsoft Dynamics Partners a single resource where they can learn what is new and trending in MBS Operations.

Task guides

Additional help is available as task guides inside Finance and Operations. To access task guides, click the Help button on any page.

Videos

Check out the how-to videos that are now available on the Microsoft Dynamics 365 YouTube Channel.