Analyze store performance


This topic applies to Dynamics 365 for Retail and Dynamics 365 for Finance and Operations.

This article explains how you can use the in-memory and real-time analytics to access, explore, and gain insight about store performance, based on your Microsoft Dynamics 365 for Retail data.

As part of Dynamics 365 for Retail, users can study store performance in real time across different levels of the organization hierarchy over a selected period by opening the out-of-box Channel summary report from any of the following locations:

  • Retail store management workspace > Retail > Channels > Retail store management > Reports > Channel summary report
  • Retail store financials workspace > Retail > Channels > Retail store financials > Reports > Channel summary report
  • Inquiries and reports section > Retail > Inquiries and reports > Sales reports > Channel summary report

This report provides a snapshot of following summaries as part of store performance:

  • Gross sales summary
  • Tender type summary
  • Tax summary
  • Price overrides summary
  • Discounts summary