Configure machine learning-powered product recommendations


We will not be accepting edits to this topic, because it is generated from a business process in Lifecycle Services.

This procedure refreshes the data in the Entity store that is used by the machine learning system that powers product recommendations, and then enables product recommendations on POS clients. This procedure uses the USRT company in demo data.

  1. Go to System administration > Setup > Entity Store.
  2. In the list, find and select the record 'RetailSales'.
  3. Click Refresh.
  4. Click OK.
  5. Close the page.
  6. Go to Retail and commerce > Headquarters setup > Parameters > Retail parameters.
  7. Click the Machine learning tab.
  8. Select 'Yes' in the Enable product recommendations field.
    • If you receive the message "The recommendation models couldn't be retrieved", it’s because you refreshed the Entity Store very recently and the system may not have finished assimilating the new data. Wait 2-3 hours and try again.
  9. Click Save.
  10. Close the page.