Dispatch board

A dispatch board is the central location from which you can view the status of activities in a service order. You can perform the following tasks in a dispatch board:

  • Filter and view service activities in a certain date range.

  • Identify the priority of a service activity, and distinguish among service priority levels based on a color scheme that you set up.

  • Review the workers that are assigned to a dispatch team.

  • Modify the service times and assigned technicians for a service activity.

  • Review the list of service activities that have not been dispatched.

For information about how to perform specific tasks in a dispatch board, see the topics in the See also section.

See also

Set up service activity types

Set up a preferred technician