Read Best Practices Analyzer report

This section describes the layout of the Best Practices Analyzer report and provides information to help you understand the results of the analysis.

Best Practices Analyzer report.

The report displays the following elements:

Element Description
Downloads This is the location where the generated report is maintained.

C:\Users\<User>\AppData\Roaming\Microsoft\Microsoft Dynamics 365 Unified Service Desk\<Version>\BPA\BPALogs\
Computer name Local computer name on which Best Practices Analyzer performed the analysis.
Analysis Start Time The time at which the you start analysis. The format of the Analysis Start Time appears as a timestamp in the format <HH:MM:SS>.
Analysis Time The time taken in seconds to complete the analysis.
Score Number of parameters passed / Total number of parameters.
Parameter The parameter name against which Best Practices Analyzer performs analysis.
Category The category name under which the parameter is classified.
Clicking on the Category list, you can filter the categories to see information under those categories.

Category Filter.
Result The analysis result of the parameter.

Expand parameter to see details

You must expand a parameter to see the details, which illustrate the following:

Element Description
Current Value This is the value you configure.
Recommended Value This is the value that Best Practices Analyzer recommends configuring.
Description This is the description about the parameter.
Mitigation Steps These are the steps that you must perform to mitigate the issue.
Note: The mitigation steps appear when the report displays an error or warning.

See also

Analyze best practices in Unified Service Desk

Download and install Best Practices Analyzer

Walkthrough: Configure Best Practices Analyzer

List of rule categories and parameters

System configurations

Internet Explorer settings

Unified Service Desk configurations