How to use mobile apps managed by your organization

Accessing OneDrive on an iOS device

This section uses OneDrive for Business as the example to demonstrate how the user’s experience can slightly change on an application managed by Intune.

  1. Launch the OneDrive for Business app to open the sign in page.

    Screenshot showing the OneDrive for Business sign in page for iOS.

    Note

    On a personal device, typically the end user would download the app. If the device is managed by a MDM solution, you can deploy the app to the device.

  2. Type your work account user name. You are redirected to the O365 authentication page to enter your work credentials.

    Screenshot showing an iOS user entering their credentials on the Office 365 sign in page.

  3. After your credentials are successfully authenticated by Azure AD, the MAM polices are applied, and you will be asked to restart the OneDrive for Business app.

    Screenshot showing that OneDrive must be restarted.

    Note

    The restart required dialog box is displayed only on devices that are not enrolled in Intune.

  4. Re-launch the OneDrive for Business app. The app launches with the MAM policies turned on. You are now prompted to set a PIN for the app. (if you configured the policy for this).

    Screenshot prompting the iOS user to set up a PIN for the app.

  5. Once you set the PIN and confirm, you are able to access the files on your OneDrive for Business.

    Screenshot showing various files that are accessible on OneDrive for Business in iOS.

    Note

    When you change a deployed policy, the changes will be applied next time you open the app.

Accessing OneDrive on an Android device

This section uses OneDrive for Business as the example to demonstrate how the user’s experience can slightly change on an application managed by Intune.

  1. Launch the OneDrive for Business app to open the sign in page.

    Note

    On a personal device, typically the end user would download the app. If the device is managed by a MDM solution, you can deploy the app to the device.

  2. Type your work account user name. You are redirected to the O365 authentication page to enter your work credentials.

    Screenshot showing an Android user entering their credentials on the Office 365 sign in page.

  3. Once your credentials are successfully authenticated by Azure AD, you should see a message displayed with instructions to install the company portal app, if it is not already installed on the device. Tap Get the app to proceed.

    Note

    The Company Portal app is required for all apps associated with MAM policies on Android devices. For devices not enrolled in Intune, the app must be installed on the device, but does not require launching or signing into the app.

  4. You are now in the Google Play store where you can download and install the Company Portal app.

    Screenshot prompting the Android user to go to the Google Play store to get the Intune Company Portal.

    The Company Portal app helps keep the data secure and protected. Screenshot prompting the Android user to install the Intune Company Portal.

  5. Once you have completed the install, choose Accept to accept the terms.
  6. The OneDrive for Business app launches automatically.
  7. The next time you open OneDrive for Business, you will see the prompt to set a PIN, provided the policy settings are set to require a PIN to access the OneDrive for Business app.

    Screenshot prompting the Android user to set up a PIN for the app

  8. Once the PIN is set and confirmed, you can continue using OneDrive for Business, which is now managed by app policies.

Want to learn more?

See Enterprise Mobility + Security.