Differences between the Classic Exchange admin center (Classic EAC) and the new Exchange admin center (new EAC)

The following are the differences between the Classic Exchange admin center (Classic EAC) and the new Exchange admin center (new EAC).

User mailbox and Shared mailbox

  • In Classic EAC, they are available as separate tabs, Mailboxes, and Shared. Classic EAC mailbox tab

  • In new EAC, they're merged together under Mailboxes. In Mailboxes page, you can select Filter > User mailbox/Shared mailbox to view them. You can also sort them by clicking Recipient type. Mailboxes

For more information, see Manage user mailboxes.

Compliance Management tab

Protection tab

Unified Messaging tab

  • In Classic EAC, it is available.

  • In new EAC, Exchange Online Unified Messaging is retired.

Migration

  • In Classic EAC, it is under Recipients.

  • In new EAC, it is available as a separate tab in the feature pane.

Cross Tenant Migration

  • In Classic EAC, it is not available.

  • In new EAC, it is a new addition to the types of migration and is available under Migration.

Permissions tab

  • In Classic EAC, it is available.

  • In new EAC, it is now known as Roles and is available in the feature pane.

View Alerts

  • In Classic EAC, it is not available.

  • In new EAC, it is a new addition and is available under Mail flow.

For more information, see Exchange admin center.

What's new when upgrading from Classic Exchange admin center (Classic EAC) to new Exchange admin center (new EAC)?

  1. Personalized Dashboard - The admin can now customize the dashboard by choosing from a wide variety of cards using + Add Card option. It allows the admin to quickly view reports that are of more importance to them.

  2. Training & Guide - You can select Training for admins for a video tutorial and Documentation to learn about the new Exchange admin center.

  3. Reports - You can view the reports on mail flow and migration batches.

  4. Insights - You can use the recommendations to discover trends and/or insights, and take actions to fix issues related to mailbox and mail flow.

  5. Support Assistant - You can get help from Microsoft 365 Support Assistant. For more information, see Contact Support.

  6. Cloud Shell - You can select the Cloud Shell icon to access a browser-based command-line experience built with Azure management tasks. It also securely authenticates automatically for instant access to your resources through Azure PowerShell cmdlets. For more information, see Azure Cloud Shell.

  7. Give feedback - You can select the Give feedback icon to provide your feedback and let us know what you think. You can also share your email address for us to reach out to you for more information.

For more information, see What's new in Exchange admin center.

Microsoft 365 compliance center

Microsoft 365 security center

About the Microsoft Support and Recovery Assistant